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    pOpshelf

    4.0 (1 review)
    Open 10:00 am - 7:00 pm

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    9 months ago

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    Value City Furniture - Charthouse

    Value City Furniture

    (71 reviews)

    $$

    DO NOT BUY!! On August 1st 2025 I bought a couch for $2,091.75. The only caveat was the "end" of…read morethe couch was on back order, but it should arrive by October. I said I can live without an armrest for two months, that's fine. At no point in time did the sales person or person scheduling a delivery correct me to let me know by "end" they meant an entire 1/3 of the couch that I was paying in full now. October comes and goes, but by November I have a delivery date for the final 1/3 of my couch I, again, paid for in August. I was getting text messages up to every two hours to confirm my delivery time and even a phone call two days before the Saturday it was to be delivered. On November 21st they called once again to tell me the couch was not there and I would need to get a refund for the whole thing. I called a second man the following Monday who said they would pick it up, refund the delivery charges and that would be that. Today I call to inquire about the refund, but instead am told to call an 877 number. They've filed chapter 11 on November 22, and now I will need to process through an entirely different system to get my money back. At no point in time were they honest in the sale or return of the couch that I no longer have but they certainly still have my money.

    Me and my wife was badly humiliated by the sales women with short hair and glass. Please arrange…read moresome communication classes for her, She don't know how to treat customers.From today, I will never buy a single item from value city and also recommend my friends and relatives not to buy anything from that stores.

    IKEA

    IKEA

    (184 reviews)

    $$

    IKEA's business model and concept are unmatched by any American furniture company. Where else can…read moreyou shop for home decor, furniture and have a sit down meal all in one place? Overall, service is good, prices are reasonable and there are an abundant amount of home good options. Always have been a big fan of the cafe. You can shop the grab a bite and enjoy a decent meal. I've posted a few pics of favorite meal items.

    The service from IKEA staff was very helpful and very friendly. The selection of products was…read moretremendous; and as we were walking through the store, we picked up what we were looking for, but at the same time we saw a bunch of items that we weren't looking for that we decided to get as well. We saw the items either on display and decided that we would like to get them or we saw them on the shelf at the value that we could afford so we decided to pick them up as well. We only had one issue with the store; its layout. We had a hard time locating items when the screen said to go to certain aisles and locations. We had a hard time finding out where those areas were to find the products. The store didn't exactly have a well written out description of where aisles and locations were at. To find most of the items we were looking for we had to actually ask staff members for almost all of my items. It might be a better idea for future stores to show a better written plan of where the aisles are located at as in if somebody asks for aisle 7, the screen will tell them something like second floor. Just passed the light section and possibly show a floor plan/map to where aisle 7 is, and a spot where you are and possibly a line for a direction of how to get there. It might be the most useful idea because me and my mother looking for specific things even though we had the numbers for the items we wanted couldn't find probably 90% of our products in the store because of it's funky set up. Sorry about me dissing your store set up, but I had no idea where I was or where to go in your store at least half the time I was inside it.

    pOpshelf - partysupplies - Updated May 2026

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