This location is located that has a large African American community and yet during the Christmas…read moreholidays 90% of there merchandise features Caucasian Santa's, figurines etc. I have inquired with staff about this and I always get the same excuse, "We put black merchandise out but it sells so fast". Yet the store is loaded with Caucasian merchandise. Commend sense says if black merchandise sells so fast you should order more!!! Representation matters!! Black people buy products that look like us! DO BETTER!!!

I always appreciate the helpful associates and the kind banter while checking out. We go there so…read moreoften that they remember us and I also enjoy the interaction. The inventory is reasonable and it would be great if the store could expand and increase their furniture and decorative pillow section. Overall, the store is well maintained (the clearance section could use a little more up keep) and I always get help when I need it. Thank you, HomeGoods!

Beautiful merchandise. Services outstanding. Always carries unique and wonderful things.read more

OMG! What a cute store. Lots of original items, jewelry, yard, art, etc. and they make it so fun by…read moreallowing you to spin the wheel and get a discount that might be 20% or 30% or some thing free!

Just had a wonderful experience buying furniture. I went to the Cedar Hill Home Zone to look at a…read morereclining sofa that I saw in a sales brochure. I had no intention of purchasing a sofa at this time. The sales person, Erica, was extremely pleasant and professional. There was no hard sales pressure. She patiently answered all of my questions about the sofa and delivery. The bottom line is that I ended up purchasing the reclining sofa. I also interacted with another sales associate as Erica was called away. Cliff was just as helpful as Erica. I suspect the good feelings I had working with both associates was is combination of company culture and good management. I also discovered that the Home Zone corporate office is in Euless, Texas so they are local not up North somewhere. Bravo Home Zone! Now I have a go-to place for all of my home furnishings needs and a place I feel comfortable recommending to others. Just received recliner couch delivery. Process was customer friendly with "Track Your Order". Jose and his partner were very friendly and professional.

The quality of furniture is mediocre!!!! I have bought three rooms of furniture and chose…read morewarranties on each one thank goodness! 1 sofa - sectional - like the piece but warranty has expired and console on loveseat part just broke away and we never hardly open the console. 2 sofa - husbands man cave- they had to replace the entire mechanisms for each recliner on the sofa.....they failed. 3 bedroom furniture- I am up at 6 am in the morning- (after two repairs to the bed frame already and 1 just 2 months ago)- the entire bed frame collapsed while we were sleep. Well no more furniture from Home Zone!!!!!! I want my money back on this bed!!!!! My sleep has been impacted to many times. Improve the quality of furniture.

I give this store an A plus and 5 stars. The staff here is…read moreamazing and the managers are always aiming to please. I am big on customer service and are very pleased!! I love shopping here and consider this store my Happy Place. Kaletha Johnson Deal. 5 star

So disappointed. All I wanted to buy was a gift card. Nobody wanted to help. I asked one lady who…read morewas stocking. She said she'd be right back then forgot about me. So sad, I loved this place too. EVERYONE who was working on 5/14/14 @ noon needs a customer service evaluation.

This is one of the better Ross stores that I have visited. Very clean and organized. The workers…read moreare present in the aisles to keep the displays organized and to offer assistance if needed. The lines were short and I was able to find several nice items in my kids' sizes.

An employee was called back to the office for "arguing/discussing" with security guy. As she's…read morewalking away the man proceeds to laugh at the situation infront of all customers.

Would not recommend. Sales associate was not very helpful when asked questions about certain beds…read more Also she seemed to get annoyed when asked about different financing options

Updating since I was contacted by the manager of the store and he did apologize and offer some…read moregifts for the inconvenience. Unfortunately the bed is still going to take nearly two months to be fully delivered so three stars is the best I can feel for this experience and hours on customer service calls. Spotty promotions, long delivery times, complete lack of common sense and insanely poor customer service after you leave the store. Bed arrived a month later and was broken upon unload. Took another two weeks for a replacement to be available only to then have the rescheduled appointed canceled without any notification. I found out on my own the day before after being on hold for nearly an hour calling to figure out what was going on. One would think after you spend upwards of 15k on a bed you would get some type of consideration and care but not so. Complete lack of accountability and just script readers when you seek a solution.

I can always find unique, reasonably priced furniture here. They also have great decor to accent…read moreyour home. Their designers are very helpful as well. I recently moved out of state, but was visiting Ft. Worth and stopped in. I found a great coffee table that I absolutely love and it fit in my car for the return trip. I highly recommend this store.

Stopped in while visiting from San Antonio and was greeted warmly by Abby and Helga! Abby has…read morecarefully curated her space and there truly is no other place like this. I will be coming in every time I'm in town!

Love, love, love this place. I am new to gardening and the workers here were so incredibly helpful…read more They helped me learn about what to plant, when to plant, how to plant, zoning, disease, troubleshooting, etc. There is a large variety of plants, vegetables, fruit trees, trees, bushes, grass, seeds, etc. This is my go to for anything gardening and/or landscaping.

Luv this place! Great selection of plants and great customer service. John - the owner is down to…read moreearth and very friendly.

Had an amazing experience here yesterday! The staff is always so friendly, helpful, and welcoming…read more Great customer service every time.

It was great we got everything we needed and the clay beads were always on sale almost 70% off!…read more Loved it and the service was amazing the workers were very nice and very professional. Definitely recommend check this place out soon!!!