I had the most pleasant experience here. Every person that I worked with before/during/after my…read moreappointment was so kind and really took the time to explain everything. Dr. Sutton and his team are the best! I will continue to go here and suggest this location to anyone who is looking.

Ayden is the best! so professional and sweet. she deserves a raise!! Always going above and beyond…read more very good at listening for needs & hearing what is actually being said. I'd say more proactive mindset than reactive.

My experience with Atlantic Eye has been truly exceptional and deeply personal to me. From the very…read morebeginning, I felt genuinely cared for and supported throughout my entire LASIK journey. Michelle Murray was incredible--she guided me through every step of the process, answered all of my questions with patience and compassion, and gave me hope when other doctors had turned me away or failed to show the same level of care and understanding. Her kindness, knowledge, and encouragement made all the difference for me. Dr. Michelle Diaz, who performed my LASIK procedure, was equally amazing. She was professional, reassuring, and highly skilled, making me feel completely confident and at ease on surgery day. The procedure itself was quick, smooth, and much easier than I expected. Because of the outstanding care I received from both Michelle Murray and Dr. Diaz, I will absolutely be recommending Atlantic Eye to my family--not only for LASIK, but also for regular eye care appointments as well. It is rare to find a team that combines expertise with genuine compassion, and Atlantic Eye has truly earned my trust and my family's future business.

Dr Felver is the best. I have been going to Atlantic Eye Institute for six years and Dr. Felver has…read morebeen my doctor the entire time. He has been an outstanding doctor. He answers all my questions and is always readily available to help whenever I need him. He's the best eye doctor I've ever had.

Professional staff, on-time appointment and always going out of their way to meet my needs. Keep…read moreup the great work!

Optometrist was great. Cost to purchase glasses there was incredibly high! Same quality lenses…read moreand frames were 46% cheaper at another eyewear store

The communication between staff and the surgery center is awful, no one returns phone calls,…read moremedical treatment plans are changed without notifying the patient and I would not recommend this entire practice regardless of location. This is one of the poorly organized medical group,I have ever had to work with and I would never recommend them.

Was there only for exam and eye glasses purchase, nice experience overall, recommend.read more

My Name is Larry Hutcheson and I bought a pair of glasses in 2022 from Lens Crafters at the…read moreJacksonville Beach location. The glasses cost me over $900. Also, I purchased the "Eyewear Protection Plan" for $45. The glasses began to have what looked liked 'water spots' on both lenses. I later learned that these spots were because the anti-glare coating was peeling off the glasses. Earlier in 2024, I had taken the glasses into the store to get them exchanged. The clerk told me that I had already exchanged the glasses once before and I couldn't exchange them again. I tried to explain that I got a replacement for my glasses because they were made incorrectly. She would not exchange my damaged glasses for a new pair. On August 2, 2024, I returned to the same store to possibly buy another set of glasses because of the spots on both lenses. Plus, I had gotten some scratches on the right lenses. However, I first, I wanted to be sure that if got anti-glare coating on the new glasses, the coating would not peel off in less than six months. None of the three personnel at the store claimed they could not see the spots on the glasses. I got frustrated and left. I refuse to purchase at a store that are liars and thieves. I will never buy another pair of glasses from Lens Crafters.

I showed up for an appointment yesterday and they had canceled it. I was informed only have…read morevirtual doctors there and nine were available I showed them an email and voicemail confirming my appointment and they had no answer to why I was canceled. Completely a waste of my time. I won't be back

This is such a happy place. I actually enjoy going here because the staff and doctors are so…read morefriendly and professional. I first went here because I had just experienced an ocular migraine (which I had never had before and it was very scary) and when I called, they got me an appointment for the very next morning, which I greatly appreciated. Dr. Houston was thorough in his exam and, thankfully, assured me it was just an ocular migraine and he educated me about them. My son sees Dr. J and she's great with kids and speaks to them in a way that is respectful, caring, and easy for them to understand. Also: we love the guy at the front desk, Gabriel! He is welcoming and helpful and always cheerful.

This was my first time here and I got checked in right away and the front desk staff was friendly…read more Dr. Houston is a personable and great doctor! He takes time to explain anything you have questions for. Miguel helped me check out at the end and was personable and kind as well. He helped me to decide which contacts to get and was patient when my card was not working. 5 stars for Ponte Vedra Eye Associates!

Dr. Neil Shmunes is an incredible ophthalmologist. His experience and knowledge provide expert,…read moreunmatched eye care. Unlike corporately owned medical practices whose focus is on generating income through unneeded medical procedures, Dr. Shmunes tailors his approach to his patient's needs, educating his patients with detailed descriptions of their condition and won't suggest unnecessary surgeries or procedures. You'll know you have the best ophthalmologist at your first visit.

Dr. Kathryn Shmunes is beyond excellent! I have a complicated eye history and she has been able to…read moreprovide me with near perfect vision. I don't even have to wear reading glasses. And to add to that she is just a stellar individual!!!!!

We visited another MyEyeDoctor location the day before our visit this location. My son was given a…read moretrial pair of lenses, but I didn't purchase additional contact lenses at the time. We were told we could use our prescription at any MyEyeDoctor or other optometrist office to purchase additional contacts. Upon arrival, this location appeared to be understaffed. The only staff we saw was trying to welcome customers, answer phones, handle office tasks, and relay messages back to the provider who was in a back room. Due to this situation, she was short in responses and seemed generally disinterested in assisted (this behavior was replicated when other customers/patients arrived). We were told we would have to pay for an office visit in order to purchase additional contact lenses. I attempted to show her the physical prescription and told the staff member my son was just seen at the St John's location 24 hours prior. She told me it didn't matter and asked if I wanted her to check with the doctor. I told her I was fine with that. She returned with the same response. In order to purchase additional lenses, we would need a new appointment to see the doctor. I reluctantly agreed, but the staff member informed me they were no longer accepting appointments because they closed in an hour. I was frustrated, but we left to go to a different company. That company had zero issues with assisting us and even gave my son a pair of trial lenses for free. I would not recommend this MyEyeDoctor location as the staff seems incompetent regarding handling prescriptions. She even told me I wouldn't be helped at other locations or businesses without having an office visit too. This location needs assistance and education.

I picked up my third pair of glasses, my first two pair did not fit properly. I allowed the tech to…read morefit me, he assured me these were the best fit. I wore them from around Sept 11, 2024 until the weekend of Nov 9, 2024, they caused headaches and pain behind my right ear, it was actually sore to the touch. The hinges have springs on them so they fit to tight at the temple tips. I got them adjusted 3 times, I also took them somewhere else they tried to adjust them, it did not help. I gave up wearing them and put my old glasses back on. My prescription is fine, just the fit of my glasses is off. I am having to go somewhere else and get me a pair of properly fitting glasses.

Paid 400 for glasses and insurance paid an additional portion on top of that. Paid extra for a…read morewider field to read better. Can't even see out of them except for out of one tiny spec on the left side. My cheap reading glasses are better. What an absolute waste of money.

I actually love going for my annual eye exam because Dr Jay and his staff are so personable and…read morehelpful. I've been going to this office for a few years now and would hate to go elsewhere for my vision needs. Hopefully Dr Jay will be around for many more years to come, and I'll definitely be a returning patient!