I had never been to Popeyes. I ordered the chicken sandwich . It had pickles and a sauce on it. It was yummy. The bathroom had no toilet paper and it took a bit for someone to correct that. I felt that they catered to the drive thru orders rather than focusing on people in the restaurant. I'd try it again and hope they were more friendly and focused on people in the testaurant. read more

Popeyes Louisiana Kitchen - Inside - Fast Food Near Me - Windsor, Connecticut

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I'm here to say that the Popeyes Classic/blackened chicken wraps were hat come w pickle, lettuce, cheese and choose of mayonnaise or honey mustard which I got are fantastic. Yes, $1.00 more than the Burger Kings but so much better and fatter with the supply they put in them along with the crispy chicken used are also the tenders. I ordered through my app to get rewards and I had great service the workers to give me my order. I didn't use the drive thru as they had a long line. I also had enough rewards 1,200 to get a 5 piece tender combo for my son's dinner for free. I just want to say that the chicken tenders seemed a lot smaller than usual and if they continue up to do that they will lose customers and I won't be getting them. I asked for another one to make up for the small ones they had. They were happy to offer great customer service. The place was clean but very busy. read more

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I went to the Windsor location to grab two $5 favorites and wanted them spicy. What stopped me cold was the condition of the chicken sitting in the warming tray. There were about seven pieces left, all dry, shriveled, and looking like they had been sitting there for hours. It honestly looked old and neglected, not fresh food anyone should be paying for. I asked the cashier when they were going to drop a new batch of chicken. I was told they wouldn't be cooking anything new until those last pieces were sold and gone. I asked again, thinking maybe I misunderstood, and was then told they didn't even have any chicken in the oil at all. I was completely stunned. Rather than cook fresh food, they were perfectly willing to let customers either accept old, dried-out chicken or walk away. That's exactly what I did! I left without ordering. I'm genuinely shocked a restaurant would rather let money walk out the door than start a fresh batch of food. I honestly feel bad for anyone who ends up ordering that chicken that looks like it's been sitting in the warmer since yesterday. This experience completely turned me off, and I won't be back. read more

Ordered 3 new chicken wraps. My chicken in all 3 wraps were the size of a 50 cents peace. This us high way robbery. States attorney needs to investigate Popeyes in windsor for cheating the consumer. Will not buy from windsor location again. read more

A sandwich place that is out of sandwiches. I asked for five tenders, was charged for five but only given three. I asked for spicy and I was given regular. The food and fries were not thoroughly cooked, not edible. read more

This restaurant is mismanaged. They double charged my bank card $27.67 and refused to refund the second charge, back to my account. I was told by the very rude manager to go to my bank and dispute the charge with my bank. Make sure you get your receipts from this particular location in Windsor, Ct. and check your account statment after they swipe your card. read more

This place is horrible, I have been there a few times in the last month, and today was my last. If I could give 0 stars I would. Every time I visit they get my order wrong, or they are out of wings, The girls at the register are rude and disrespectful and I can not say much better for the manager.Watch your money as they overcharge or charge you for something you did not order,This place needs a complete overhaul. read more

Aligned with most of the reviews on the page, this fast food location is always busy with patrons coming to get their southern style chicken with the spices and flavor to match. With a drive thru and the counter, this location is always restocking on their chicken and sides, so you'll always have a fresh batch as long as you can wait for it to be cooked. That is the tricky part as if you don't come at the right time then you will have to wait. If you do come at the right time, ordering can take a second while they seem to be packing up all the orders from the drive thru or the counter. I always spring for the meals and using the app, you'll find some deals for your mood. I will always spring for a side over the biscuits as they are just fillers. The chicken is crispy and freshly fried and the sides are a nice addition to the meal, just be prepared to wait for your meal. read more

ZERO STARS IF I COULD GIVE ONE , I ordered some food it was a chicken sandwich with some fries.. with a biscuit with no beverage I found THREE STRANDS OF HAIR FUCK SAKES, I saw the manager flirting with the chef and the manager IS DISGUSTING!!! Next compliant. My food was cold and made me very shitty.. so I would eat with caution and two rolls of extra toliet paper The morbidly obese Spanish lady told me to fuck myself for asking for extra SAUCE! and she was smelling like blood mixed with tuna and salmon that's a major health VIOLATION!!! HYGINE IS KEY SIS. read more

Try this one out again to see if they got it right and I was wrong. There standards are bad. They still forget to put what you order in the bad and the staff I don't understand. There customer service is bad. The district manager needs to fire everyone here and start over fresh. read more

Recently I was there to try their famous spicy chicken sandwich. I went on a Sunday evening, and surprisingly there was no queue. Spicy chicken sandwich was good, though not that spicy. Mashed potato with gravy and chicken sandwich was good too. For drinks, I went with the strawberry lemonade from their fountain machine, and I liked it. Cinnamon apple pie was a very good dessert. read more

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I had a coupon with me and ordered my food and let the worker know I had a coupon. she was very rude because I didn't inform her of my coupon before ordering which I was unaware that was procedure when ordering in the drive through. very unprofessional and clearly had an attitude. one should not work in customer service with type of character. they have been known at this location to have this type of problem with their staff and I hope others decide to go to another Popeyes close by to avoid this type of behavior. read more

Bad service, waited 10 minutes for food. Slow drive through. Good food though, people were rude

Got my food 15 minutes ago... pulled up to my officer and decided to eat outside. I ordered 5pc tenders with mash. The food was barely warm, it seems as if it sat out prior to someone ordered. The biscuit was the warmest part of the meal. Tenders tasted rubbery and looked like yesterday's left overs.... not what I expected , I just thew it out and went to subways. Just a gross taste all around. read more

It's a hit and miss place. Go there at lunch time and you MIGHT get something cooked fresh. Go after lunch and they serve leftovers double dipped in the oil and still not hot just warm and greasy. Guy at drive thru said my order was correct when it was wrong. Said he knows because he took my order. He has an amazing talent to sound like a teenage girl through the speaker. Biscuit was crunchy. Go to Windsor Locks by airport and get good food done right. Health Dept, needs to visit. Tried going inside to order after that and walked out when I saw filthy conditions and how they handled food. read more

Please find another Popeye's location to go to; Windsor Locks or Manchester are not too far away and the extra dive time is worth avoiding the aggravation that comes with trying to order in the restaurant or drive through. Popeye's has good food, especially the chicken sandwiches, but the people who work at this location are rude, poorly trained and not helpful at all. This is not all their fault though because the owners and/or managers at this location don't seem to care at all, and after trying to put up with it, I will not be going back to this location ever again...not that anyone at this location would ever care. Go to the location at 70 Ella Grass Turnpike in Windsor Locks where the food is the same, but served without the incompetence and attidude. read more

What can I say. Terrible! Terrible attitudes and to not have ANY deserts, ONLY ONE side and NO Beverages is ridiculous! Why stay open if you're out of everything at 5:50pm on a Saturday night. I wouldn't recommend this location at all. read more

The guy taking your order at the drive thru is rude he rushes you when you order I will never come back to this place it's to bad

Never again will I go to this store again, as a matter of fact they just completely turned me off from Popeyes, I just go off of work and wanted to try the new fish sandwich, 10 people standing around doing nothing. They don't have fish, it's almost 7:44pm so I said can I have a large fry. Please if they not hot I don't want them. Ohh there fresh we just made them, not only was there cold but the box was stuff with paper. I did the owner a favor when he had leaks everywhere at his house and didn't charge him a dime. That's what I get for trying to help a fellow Windsor business. Keep that $7.00 because it's the last time any Popeyes would receive any more of my money. It's so unfair that you have to give them one star read more

Popeyes Louisiana Kitchen - More paper then fries - Fast Food Near Me - Windsor, Connecticut

I visited this location on 7/16/2023 at 8:40 p.m. with a friend and placed an order for 2 chicken wing combos. My friend questioned the price of the two orders and drink, because the 5 piece chicken wing dinner price wasn't listed on the store menu. The store manager couldn't explain why this item wasn't listed on the menu and became confused, then angry. I did complain that all food prices should be listed. In turn for my complaint, we were give 2 spoiled dinners that made the both of us very sick the next day. I tried calling the store to speak with the store manager/district manager regarding this matter and the phone number listed on the sale receipt kept ringing, I tried their online complaint telephone number which got me no where. I do have the left overs from the meal, that I am taking to the Health department for examination. Their customer service level is poor. They don't even know how to talk to their employees in front of the customers. You can feel the tension in this work place. I am waiting for the results of the meal that I am having examined. Location, 949 Windsor Ave., Windsor, CT read more

This location is terrible. Service is very slow & the employees are very rude to the customers. They don't even acknowledge you're there & they speak to us with a lot of attitude.. they also move very slow! went in with a friend & we waited 20+ minutes for our food & we didn't even order much.. read more

Chicken was really crispy and it's the typical Popeyes you'd expect, nothing special and nothing bad to note. The place is pretty well managed and clean, lots of places to sit. A great spot for a highway rest stop for a quick bite. There are also bathrooms available for public use which is a plus if you are in a long drive. They had a lot of family deals going on and overall recommend this place as a fair rest stop. PROS: fast, crispy, met all expectations CONS: n/a read more

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Driving home from work today I saw they were open. They took over an abandoned McDonalds space in a depressing strip mall (an awful Ocean State Job Lot and an empty TJ Maxx) on the Northbound side of Route 159. I walked in to check it out, there were 2 customer lines backed way up to the middle of the store. The tables were dirty and there was a sauce packet spilled all over one table. Nobody in sight to clean up. I'm sure they are undergoing some opening week growing pains. I didnt eat there, just grabbed an exterior photo... read more

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The food, service and staff were all less than pleasant. From the start of my order the manager had an irritated tone, they forgot items, were rude by slamming the drive through window shut on me before I could ask for anything. The manager lied about his name twice when asked. As a professional and leader it left a very bad taste in my mouth as did my cold food. Wouldn't recommend. read more

The Windsor Locks location sucks the one on route 75 near Bradley international airport, the service is horrible and they constantly run out of chicken read more

I had a humiliating experience at Popeyes in Windsor CT today. I went to Popeyes in Windsor which the location I frequent the most...I wanted to access the restroom so I could wash my hands before dining and found the door locked. I went to the service counter to ask for the key where an employee asked me "if I was buying something". I couldn't believe he would ask me such a question and that I would have to discuss my bathroom needs with him before he would give me the key. Windsor is a suburban town in CT...I don't see why the restrooms should be locked in the first place and in the second place I feel I shouldn't have to explain to a total stranger why I need the bathroom key and that I had to place an order and pay for it before the key was given to me. This is bad business...I may not go back to that location again. read more

Worst Popeyes I've ever been too. I wish I could give ZERO stars. They never having anything available, they're so rude even if you're courteous, and the staff is just horrendous. The other week I asked for mashed potatoes with no gravy (as I do not eat pork) and although I've never had an issue, they told me they can't do that and all the stuff is pre-made and can't be altered (LIES). I've complained multiple times to corporate and they have never returned any of my complaints. One time we had a large order, and even though we didn't get tenders, we spent upwards of $40 and they didn't allow us to get any dipping sauce because we didn't order tenders. Do not go here, and avoid at all costs. read more

Frequently runs out of chicken. Food is typical of Popeyes. Service can be hit or miss depending on who is working. Some are great and friendly and others are dry. read more

Crazy that this place is still in business. Food and service is terrible. Save yourself some trouble and drive to the other one on rt. 75 Windsor Locks instead. read more

Beans and rice five stars. Shrimp and fish less than stellar. Obviously prefrozen and just fried, not freshly battered. The shrimp were minuscule. I might revisit to try chicken. The tarter sauce also not my favorite. read more

Popeyes Louisiana Kitchen - Fish and shrimp - Fast Food Near Me - Windsor, Connecticut

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Food was awful. Store was dirty and staff was not friendly. Sanitation and food handling fail. Food made me sick.

Food was good but the people aren't nice. They won't even give you any sauces unless you ask for them. And even when I asked for a particular amount of sauce (because I knew I had to), they purposefully gave me less with no care in the world. They also seemed very impatient with me even though I had gone at a very slow time. Every time I crave Popeyes now I think twice because I know I'll have to deal with some really unfriendly people. I know it can be difficult working at fast food restaurants and stuff, but as someone who worked at a college dining hall for 4 years of my life, I know they can do better. The saying is to treat people as you want to be treated and instead they treat their customers like dog piss. read more

Got screamed at because they expected me to know my order was done without saying my number. Extremely rude. Wish I gave zero stars here.

The service was horrible. Ordered shimp after ordering was told no fries, no corn, no cocktail sauce and multiple other items. The clerk was disrespectful. Had no customer service skills. Asked to speak to manager he stood behind preparing food asking "what did she do." Meanwhile the clerk would not give her name but interrupted me while I was talking to manager afar. Looking at others review this store need professional help with managing a store and staff. The rating is zero. read more

Food is typical, Nothing to rave about. It's just that this particular location has terrible service. Very careless and inconsiderate staff. If you could go to any other Popeyes location, GO! read more

This location has the worst and most unprofessional staff I have ever witnessed. I truly do not know why corporate hasnt taken control of this store yet because it is a disgrace. After waiting at the drive thru for nearly 20 minutes, a gentleman finally was able to take my order but there were no sides available at all, and it was only 8 pm. I didnt even bother to place an order because i dont want anymore of my time wasted. The Flatbush ave and Manchester location are managed exponentially better. Better take some notes! read more

Worst service ever. Nothing ready upon opening. Promise a certain time 4 minutes took a lot longer. Will not return. read more

This is the absolute worst Popeye's I've ever been to. The two times I've ordered food from this location it has taken over 25 minutes from the time I've placed my order to the time I've received my food each time. The employees seem to have a hard time estimating how long it will take for food to be done because both times their estimate of "your food should be out in 3mintues" has resulted in me standing around for another 10. I understand it can be busy but this is unacceptable for a fast food restaurant. Spend the time you would have wasted waiting for your food and drive down the road to the Manchester location. read more

I have quite a long history of dining on fast food fried chicken and have been a recent patron of the Popeye's located in Windsor. It was a little surprising that the Yelp reviews for this particular location were generally below average. I say this because the quality of the food has been consistently good each time I make a visit. When I say quality I mean the chicken is hot, crispy and the meat is tender and juicy. Based on that experience, I have to give this place 4 stars. So far there has only been one time out of many where the chicken was dry and cold. Whereas my experience with KFC is the opposite. KFC chicken cannot compare. Now, the only things that I can think of that go against this place is the location which is on the edge of a pretty run down strip mall and the other is that the drive thru is set up really weird. After you place your order you have to then turn your car to the right and do some deft maneuvering in an effort to line up your car with the pick up window without bashing your front driver side bumper against the concrete wall. Even if you make the turn perfectly you will find that you are like 4 feet away from the pick up window so you and the cashier are straining your bodies and extending the reach of your arms as far as possible without tumbling out of your car to do the money for food exchange. Other than those details I recommend this place for tasty fast food fried chicken. read more

It was disgusting. The fries were cold and thrown at the bottom of the bag. The sandwich wasn't that hot. The lemonade was watery. I will never come back to this one. read more