Great food, had to pull up into a spot where I waited 10 min. Order came to my car without a drink, mistakes happen but the whole drive up so we can take other customers method is ridiculous and always fails read more

McDonald's - Drive thru - Fast Food Near Me - Hartford, Connecticut

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This McDonald's is a joke I got 3 double fish sandwiches all with extra tartar sauce I got a dab of sauce on each bun that was all dried up by the time I got them from door dash even the box says extra I don't think the sandwich person can read English or read in general they put not even the normal amount on my sandwich if the had I might not not have given them a 0 star rating. I save the picture in my phone of there shit service and I want my money back. they got a 1 star rating bc it maid me pick one lolz not even worth the one star. read more

Ordered new grinch fries only for regular fries thanks for taking my money and my time. Yall could've said yall was out or give me what u paid for!!! read more

reporting Mcdonald's on 98 Weston St Hartford CT to the health department for giving out old used food through the drive thru. And the employees very unprofessional on top of not giving me a receipt when asking for one. read more

We were driving around in a rental on vacation. What the hell, I stop at Mc Donalds once in awhile on occassions. Stopped by for some breakfast and i always get my Egg Mcmuffin sausage sandwiches with hash browns, Orange Juice and Coffee. Nice place, Bathrooms were a little messy, But i wasnt going to hold that against them. As long as my food is not cold, And my orders are correct, Than i am a happy camper. read more

McDonald's - Egg sausage sandwich - Fast Food Near Me - Hartford, Connecticut

My double quarter pounder, is red meat. Undercooked. Took a picture. Ordered online, order was not there after paying 45 dollars online to have to wait for it to be posted back because YOU guys couldn't find my order. Then when placing my order in the store. I get home and I have a raw burger! Emailed corporate read more

McDonald's - Raw burger - Fast Food Near Me - Hartford, Connecticut

Passing through on our 24 hour drive. Almost didn't stop here because of the 1 1/2 star review. Luckily I checked google maps (3.3 stars). Went through drive through for my mobile order at 2:45 am on a Sunday and I must say service was incredible, I'm definitely not used to good service at any McDonald's at this time of night. My order was correct, burgers were actually labeled and staff was friendly! read more

How are you open 24 hours but close at 4am And open at 5am . A lot of Macdonald are doing this . I've called corporate once and made them make me my food now every so often they give me a hard time . read more

McDonald's generally is descent. Not this one. Harassed for cash, police complaint sign in window. The girl who waited on us was very nice. Food was hot.and mcDelicious. Just don't get off the highway to go here, little shady of an area read more

McDonald's - a notice of a restaurant complaint - Fast Food Near Me - Hartford, Connecticut

The worst experience. I did a mobile order and I was waiting for over an hour for a cookie tote. That is unacceptable. I highly do not recommend read more

30 minutes to get order at 3pm. All the McD's over the last 3 months. Really long wait times. No longer fast food. read more

Another crap service in 24h McD? Are those ppl make less per h than average NON 24h locations? Because the definitely don't give a shit. And manager on the top of the mountain taking shit on customers. I was completely ignored when "famous" mobile app didn't work. Order paid, money taken from my credit card and only thing I've heard is ... Nothing I can do about it... NEEEXT!!! Completely blowed away, with zero attempts to somehow accommodate paying customer. Undercover boss would have good material for a few episodes from just this one location. I bet management doesn't give a shit about it either... and my money went to Burger King next door. Mon 7/2 6pm read more

McRib is back and I am happy! Might even get 2 at a time and freeze one for later. Next time put a little more sauce on, did no get enough on my fingers. read more

Stopped by to grab some coffee and apple pie. After I placed an order they found out after 10 min they do not have coffee and pie. Than it took them additional 20 min to offer regular coffee and muffin instead. Horrible service and communication between staff. read more

Drive thru line is always super long, no one rushing into making food. It's not fast food when you wait over 30 minutes to order. Also employees don't really care about what they say and what they do to customers read more

I asked to substitute crispy chicken for the burger in the bacon barbecue burger and the employee at the drive-through laughed and said she doesn't know, laughed with her coworker some more then said she'll find out, laughed with her coworker again and then said no they can't. I said I've gotten it at other locations before and she said that they couldn't do it so I decided to just leave and go to the Burger King across the street they have a few different chicken sandwich options. Their employees were also much more polite and professional. read more

This was a really disorganized McDonald's. We tried to order drive through and the speaker never spoke up. We waited a few minutes until we drove up thinking it was broken and next thing we knew the speaker starting talking. We ended up going inside and we just saw the person talking through speakers walking around not even checking whos outside waiting. We also ordered a bunch of things and the workers kept messing up or forgetting to include somthing in our order. It was pretty bad. read more

This location is not open 24/7.. every day it closes down from 3:30am to 5:am.. for those of us working 3rd shift its a disappointment.. actually false advertising ! read more

Worst McDonalds EVER! PERIOD! Unfortunately, I work across from this particular and it's the only cheap place for lunch within walking distance beside the Burger King.. ...Orders are always given to customers wrong ...service is super slow ...ALL employees especially the women look like they hate their jobs and take it out on customers sometimes bleh.. read more

Definitely this mcdonals is the worst in north meadows. Store manager Julia don't even have control on her crew members team. she just focus and care about when is her shift. After she dine her shift she left and don't guve a ...... about nothing else. Fries always cold for custumers , employee's disrespect the customer and all order's are wring or missing every time. The forgot everything because the crew is not prop trained. read more

Oh God, what can I say about this McDonalds. I honestly only have one complaint, and that's about one of their employees, Arlenys. Not only is she incredibly slow, shes also rude as fuck to customers. After trying to say that we didnt say our order to her because she put it in wrong, she then threatened to "send my boyfriend to the hospital" because I asked her manager "why would someone who's allergic to hazelnuts order hazelnut coffee?" I honestly dont know how she still has a job. read more

I can't comprehend how they got everything on my order wrong. And they gave me soda water instead of sprite. And missed 3 items. Who ever worked today's night shift are all fucking idiots. read more

Spent 30min stuck in the drive thru line. Kept telling me to hold on. I had to call them for her to tell me her system is down. Why not tell me over the speaker? Don't waste your time here. They are rude as hell on top of it. read more

Worker name tydeah was on her phone while the whole line waited I'm upset and I wasn't even ordering I'd was picking up but Um yea they should do something about their customer service here. Then she dipped and went to the bathroom to use the phone I just happen to see her while using the restroom lol but yea no Stars. McDonald's we need justice. read more

Absolutely the worst service ever. I was there today at about 2 pm. No customers were in the place and one person was in line ahead of me. It took over 10 minutes for my order to come through - no special order at all - just right off the menu. The cashiers could not figure out which food went to which customer. And a 10 minute wait with 4 people in the grill area and not that many people going through drive-thru. The hamburgers tasted rancid. I would have been better off driving to Brainard Road for McDonalds. Awful !! read more

Probably the worst McDonald's I've ever been in. Even the the one at Hampton Beach, the one that's always packed and disgusting, has better service. Everything and everyone was unorganized. They had no clue what they were doing. They were rude and one worker rolled his eyes at us when we mentioned he forgot all four of our sodas. Our McFlurry's weren't mixed just had topping piled on top of the ice cream. And then to top it off they made us give them our reciepts so we could get our food even though I use a debit card and track my spending. Worst experience ever. read more

This has got to be the worst McDonald's ever! Try not to come here because I wait 5 to 0 minutes in the drive thru just for coffee! Zero stars! read more

This McDonald's is horrendous. Terribly managed, rude, poorly trained employees. It takes 3 times longer than it should for anything off the menu. Why does corporate McDonald's allow a franchise to run this way? read more

let' go in on McDonald's sausage egg mcmuffin. when done right at any McDonald's its a breakfast delight. I like mine with the egg under done you have to request that. The best mc muffins are the ones first thing in the morning. The egg Mc muffin could use an upgrade,I would like food them to try a maple sausage patty, or maybe a smoked patty, or maybe a new cheese something smoky.mmmmmmmm so McDonald's lets look into a change, in the patty of the mc muffin. read more

This McDonald's is horrid. Always a long, slow line at Drive Thru no matter what time. They also are often out of things on the menu or only serving breakfast when they should be serving anything. The people working here are the ones who want $15 an hour. Gimme a break!!! read more

This place is lucky they even got one star. How do you advertise white hot chocolate but then when someone orders it you say you don't have it, me and my girlfriend had to wait 10 minutes for our sausage egg and cheese mcgriddle just to find out there was no cheese on it. This place is horrible!!!! read more

This is the first McD that I ever encounter. It doesn't open at 6.00 am even though they say so and have no idea the exact time they are ready to be open. The 24hrs is just for drive thru. Most people just go to BK that already open across the street. read more

I just love the Mc Chickens here. Service is not 100 but what do you expect when being paid so little.

Yesterday I went to the Vans Warped Tour and at the end of the day, wanted to go to McDonald's which was conveniently near the venue. Was very disappointed and shocked to find that the employees quite literally locked the doors and claimed they were closed(This was around 9PM and well within their hours). They refused to let a group of us in, and from my understanding, the people standing inside(including some of those who attended the same festival) were merely standing in line and causing no harm. I am extremely disappointed with this experience and would recommend just going to one of the several other fast food restaurants in the area. read more

Worst mcdonalds ever they take forever to give you your order the burgers are nasty the fries are cold and with no salt they sit around and talk instead of taking orders one girl on the drive thru was texting instead of working worst place don't go there yuck! read more

Why did McDonald's decide to sell ice? One day in the drive thru ,I noticed that they sell 8lb bags of ice. I decided to buy ice the next morning before work. So i stop at McDonald's and purchased 2 bags of ice. The bags have a line on them that says "FILL ABOVE THIS LINE" I have been to McDonald's every day this week to buy ice and NEVER have my bags been full. When I ask why my bags aren't never filled up. She got nasty and said you don't have to come here anymore....Lmao. I decided not to go back to that McDonald's but to another one close by...I ran into same problem at this McDonald's as well,so I asked to speak to Manager and asked why my bags are not filled up...He says the bags that McDonald's provides are the problem,there's no way to fill bags past line and to be able to tie bags...I have taken pics of my bags everyday to send to corporate office. Such a rip off! I went back to McDonald's today with a scale and weighed each bags I purchased and to my suprise and the manager,it wasn't 8lbs...6lbs of ice in each bags. Where's is my other 2lbs of ice per bags? Get it 2GETHER..MCDONALD'S read more

This is by far the worst McDonald's I have ever been to in my life! 24 hour McDonald's and cash only cause they feel like it? There is a line of cars behind me and no one inside but yet it takes 20 to take an order? Just ridiculous! read more

This franchise location is always slow; even when there aren't a lot of people there. They also wouod not honor a coupon I had because they said it wasn't in the system yet. If I have a coupon it should be honored or else why would I want to come there and waste my time?! This has also happened at another location in Bloomfield, CT. Also, my oatmeal has come out VERY dry before. Furthermore, I work at 5:30 am. Can I get a frappe please? The their machines are never ready. I go for a milk shake at 11:30 am and can't get that either. They didn't just open. They need to update their systems in a timely manner, be prepared for all reasonable orders, and stop inconveniencing the customers! read more

I travel all over the USA for my business and it's safe to say the McDonald's on Weston St is quite possibly the worst McDonald's restaurant in the country. This restaurant has received a plethora of unflattering reviews in. The degraded quality of the food is another matter. Last time i was there, over 8 months ago, i ordered an angus mushroom hamburger. I took a bite into it and quickly spit it out as it tasted like the roll was old and dried up and wood chips had been placed inside the burger. Upon inspection it was apparent the mushrooms were very dry and unedible. I then returned to the restaurant and showed them and they would not return my money and instead offered me another angus mushroom burger. When the person behind the counter handed me the bag, I opened it up for inspection. This time it had about 3 mushrooms on it, dried up and wilted lettuce and again a dried up bun. It became apparent they did not know what fresh ingredients were so I asked them a second time for a refund. My request for the refund was refused and i was offered a big mac. I asked how old it was and was told it was made about an hour earlier. Never did receive a refund and settled for a wilted salad and left promising myself i would never return. If you happen upon this restaurant of horrors remember this review and pass on to the next one. The tough part is its the closest place to my business and only place open 24 hours. I constantly need to warn my clents who are hungry not to eat there. read more