Went to this place on 6-4-25 around 6pm and ordered two 2pc meals. I think Popeyes are using the little banty chickens at this facility and they are not discounting the chicken prices either. Good service however. I'd suggest they go buy some chicken from KFC or Church's to cook and serve customers. read more

They had a 5.00 special but if you look at it it's not really a special, because a 2 pc for 5 and 2 sided for 5 no biscuit or drink you are out 12/15 dollars easily. But the food was good and the service was great. read more

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This HORRIBLE location is and has been very notorious for getting orders wrong FOR YEARS!! EVERY TIME I have been there, other folks have been walking in from the drive through about incorrect orders. And then there's pissed off dine in customers having the same issues while I have eaten in side there. They've gotten my order wrong just about every time as well when I have eaten inside. In fact I JUST left there from the drive thru and got home only to find that my order is wrong again. This location SUCKS!!! Stay away. You have been warned. read more

What the heck happened??? This place got a high review from me before but a disappointment with a 1 star. We ordered a family pack with 2 large red beans and rice. The chicken was over fried and greasy. Majority pieces were wings. The red beans and rice was tasteless. The biscuits were very hard. Small item but I asked for Bar-B-Q sauce and got ketchup and hot sauce. The service was quick but not worth it. We paid $32 for a disappointing order. read more

They gave me wrong order and they won't answer the phone already for four days no response and the drink was flat they didn't give me a receipt read more

OMG! You talk about mad, I'm seething. I went into this Popeyes to order because I had a special order and it's too hard talking into the drive thru speaker especially when you're talking to imbeciles. My order was for the family pack of 12. The "special" was I wanted all the 12 in legs. Mild. So I sat and waited because they had to cook them. After 45 minutes the kid says, here's your 12 piece meal. I grabbed it up. Oh, btw, it cost $40!! I get home & open the box.. it's wings. 12 little wings. I have been calling the store for 2 hours and they won't answer. Open the bag and check EVERYTHING because this place isn't normal. I'd give them 0 stars but that's not a choice. read more

I like chicken.I like their biscuits. This is a very small location in Pasadena. Expect the same service as any other Popeye's chicken. (sorry, that's all) read more

Popeyes decided to join up with T-Mobile to do T-mobile Tuesday. But the moment people tried to order on their app, the website, or in person, the people aren't allow to order. Popeyes insist, to use the T-Mobile Tuesday, you must order online or through app. But when Tuesday comes around the order function isn't working for the people to order. So why have a deal with T-Mobile if you(Popeyes) can't afford to give away a few pieces of chicken as advertisement?? Popeyes your restaurant is a CHEAP JOKE!!!! read more

So I placed an order with Maria and she charged me for my meals. She ask me to drive to the front I politely told Maria if she can ensure my order was in there correctly because I have had a bad experience on not getting my order correct prior and I have a drive. She stated yes. When I get home both of my chicken sandwiches are spicy even though I ask for one original and one spicy. I ask for Cajun rice and I was given white rice. I called multiple times and the phone was a busy tone for over 30 min while I'm driving. I get to the window I tell Maria I was there earlier and she doesn't look surprise. I ask her what was given to me and she knew they gave me white rice instead of Cajun rice and turns around and starts speaking Spanish to her manager. Which I consider is very rude assuming that I don't speak Spanish. She speaks to her manager about the rice in Spanish and takes off without telling me anything and brings one from another counter premade not retrieve from their preparation area and hands it to. I ask to speak to manager and she role her eyes and told her in Spanish she wants to speak to you. I discuss why her phone isn't working she states since COVid they don't have time to be answering the phone and I ask her since when do they stop answering their customers. I showed her my call record and called infront of her . She brings the phone and they left it off the hook so it doesn't ring. How is this acceptable so I have to drive back to inform her my order is wrong. She then tells me what you want a 3 piece a large Cajun rice. I will no longer be coming to this establishment they have shown how they don't have respect for other customer to speak the same language in their presence and discuss about them in Spanish as a bother. Meanwhile the other gentleman was sweeping and laughing . Very unprofessional and will rather to give my business other establishments that are willing to provide customer service and answer their phones. She gave me the Cajun rice which I threw away because I didn't trust where they got it from. Not in their section of serving food. Also I my order was placed way earlier than the last call record I have a drive back and forth read more

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Driving home 2 people in the car wanted Popeyes. This is not my fav location but they wanted it. 1st thing when you pull in to the parking lot there's a huge pothole that about a foot deep and unavoidable. Line was long but move pretty fast. Ordered pulled around and payed. The lady at the window asked what to drink without looking at me. I thought she was taking an order. She turns and ask again what to drink and I asked if she was asking me that, and she looks at me like I'm crazy. I tell what we already ordered. We get our drinks and food. And I ask her for straws. Apparently she's from Oregon becuse she looks at me like I'm crazy again or maybe that's just the way she looks normally ‍. Home is about 7 mins away we got there the chicken was cold like not even room temp in Texas cold. The chicken strips all looked like they were ran over with a car they were so thin. The biscuit was warm but greedy leaving a coating of grease on the roof of my mouth and tongue. The rice and the spoon full red beans were hot but it was 80% and 20% red beans. read more

Popeyes Louisiana Kitchen - I found the chicken that crosses the road. She didn't make it. - Chicken Wings Near Me - Pasadena, Texas

A pet peeve of mines is walking in a business and being ignored. Because I feel like the people at this place are telling me I don't matter. If you want to be served and appreciated don't come to this location, there are plenty other restaurants in Pasadena that'll treat you right. I walked in this location and was ignored for a full 7 minutes until i was finally helped after a long line formed behind me Then the cashiers had no choice but to help me because they would've had to ignore everyone that walked in after me. read more

Food is great, drive thru lane is long but moves quickly, customer service isn't so great they kept giving us a wrong order, forgot to give us straws and forgot to give us our side order. read more

Terrible service and food quality is bad! Handed me a full bag of food and I placed it on my passenger car seat! Cashier asked for it back and so I gave it to her and I assure u she handed to the car behind me! Hello? COVID19???? Bad bad bad! read more

First time at this location and Definitely not going back. We went through the drive thru and the woman at the window who took our credit card for payment never gave our card back and my Husband didn't realize it till we got home. Then we try to call the restaurant and the phone number provided is not a working number. It rings a few times then the tone of the ring changes and then it changes to a fax tone of ring. Never got through, even when we hung up and tried to call back it was busy. Think the ph number they have online is their fax number. Not right at all. Had to cancel our credit card because this restaurant wasn't right around the corner from our home. read more

This place is ass. Not only does the service suck, they don't even have ice to keep the drinks cold. Also the sandwich is even worth dealing with this level of service. I WILL NEVER GO TO THIS LOCATION AGAIN read more

Waited 10 minutes before being able to order drive thru. Poor girl was working alone. She threw in a free pie for my wait. Nice of her.

Just got home with my order. There are several items missing that I was charged for...The fries and 2 apple pies. I have called the number listed for this location and it goes to a fax machine. read more