Decided to go through the drive through and good lord the combo prices are insanity !!! 8pc combo for $45??? I can go get a nice meal at a restaurant or even go to ale house for what we paid for. They were stingy with condiments for the family box so for me, Popeyes are much as I used to love them once in awhile, this is the last time for me. Wasn't worth $45 read more

Popeyes Louisiana Kitchen - Order to go - Fast Food Near Me - Ocoee, Florida

Popeyes is usually a go-to for my husband and I when we're lazy and want a quick, hearty southern meal. We have one just up the street from us. We went through the drive through earlier this week and were unpleasantly surprised at how much they jacked up their prices. We could not believe how much it was for an 8 piece combo. I also love a good Cole slaw, so it ended up being close to $50 for the both of us. I was absolutely shocked. While the food was hot and good, we'll definitely take our $50 elsewhere when seeking southern and quick comfort food. read more

I've been to this Popeyes location twice, and unfortunately both experiences were disappointing. The same employee took my order both times, and he came across as unfriendly and rushed, which made the whole interaction uncomfortable. It felt like I was being hurried through instead of being treated like a customer. On my most recent visit, the soda was coming out almost clear, so I politely let him know that the syrup seemed to be out. He simply said there was nothing he could do about it and dismissed me, offering no solution or apology. Basic customer service and willingness to help go a long way, and that was clearly missing here. I hope management addresses these issues because the experience does not reflect the level of service customers should expect. read more

We had some Uber Eats credits to use so we ordered two ghost pepper chicken sandwiches for pick up. They had a special at the time to order two sandwiches for $8. This is my favorite sandwich on their current menu. I do wish they would bring back the blackened chicken sandwich. read more

I used to work here and yall should know if you bring back food cause it's wrong there's 2 managers here that would put it back into rotation. There was one night where we gave out old chicken that's been there for hours after the discard time. If you complain about you didnt get anything they look at the cameras to prove you wrong. read more

Have to take a minute and say me working at this Popeyes they have really changed so many things people's attitude the wait time the customer service ever since new management took over and got a new GM. I hands-down have to say this is one of the best Popeyes in Orlando it's definitely worth y'all guys to drive up and check us out. I promise y'all won't be disappointed. read more

Popeyes Louisiana Kitchen - The trophy of awesome teamwork, and awesome managers, Reba, general manager, Desiree, assistant manager, and Jean, assistant manager - Fast Food Near Me - Ocoee, Florida

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This is the worst. Do not come here for any reason, rude, 10 minute what for food. Horrible service

The tenders and sandwich patties are nothing but breading. Dry. And I don't know if the employees are illiterate or what , but can't get a simple mobile order correct. Every time I ask for extra pickles, I get no pickles. And that makes the poor quality food even poorer. This is the last order. read more

I ordered mobile order through my phone and I knew exactly what I ordered. I picked up my order through the drive thru and I stoped and checked. They only gave me half of what I ordered. This is due to previous repeated problems. I always got less of what I ordered. This time I took my order and went into the store and asked them to make my order right. They were very reluctantly to make my order right. I was missing three chicken tenders and six chicken wings. They put everything in one box. I should have counted by myself in the store. When I got home, I found out they only put three wings in there, I was still missing half order of the wings! They are ridiculous! read more

Many places have tried, but no one has duplicated Popeye's spicy chicken sandwich. It's still the best. And this nice, new location provides a fast and convenient way to get one. Popeyes has great sides, so explore beyond the Cajun fries. The beans and rice are wonderful; so is the gravy on the mashed potatoes. And the coleslaw is always nice and crunchy. I rank them tops of all the fried chicken chains. (BTW, why is there no apostrophe in Popeye's--the original creator said so.) read more

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Very nice employee took my order for the advertised Apple Cranberry Tea, but ... Usually, when a fast food place has a drink special, the advertised price is for a medium size. Not here. No medium size available. You can get a very small small for $2.99 + tax, or suck it up & pay $3.99 + tax for a large. Okaaay ...whatever. I glumly settled for my itsy bitsy beverage, & was considering ordering a cookie or Cajun fries, as I asked if I could get 2 cups of ice. "Sorry, but I'd have to charge you $4.99 each." "Excuse me? Over $4?" "Uh yeah, sorry ma'am, but our manager has us account for every cup." "OK, sure, but so does every other restaurant. But most places give them to paying customers free, or charge a nominal fee - 25 or 50 cents," "Sorry ma'am. My boss is very particular." " Your boss is a jerk " " I know ' Did I mention their Apple Cranberry Tea tasted old, with a funky aftertaste? So, I won't be back. Decent wings, shrimp & biscuits are not enough incentive to patronize this cheapskate owner. read more

When they first opened they were very courteous and would give you extra gravy if you liked and even offered honey for the biscuits. Now if you want extra gravy they charge you $3.93 for just a side of gravy and not even one single honey for the biscuits. I hope they get better at this because the little things is what changes people minds. read more

Ordered from door dash and had no issues. Order was correct and food arrived warm. Their sides and chicken are delicious and this order didn't disappoint. We got a family meal with red beans and rice, Mac n cheese, potatoes and gravy, coleslaw, and biscuits. We also ordered a tender meal with fries. Love that chicken... read more

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Mediocrity in abundance. Fried chicken barely warm, staff inattentive, was given two thin paper napkins to eat fried chicken with. I asked for some salt, I was advised that "we don't carry salt". The chicken wasn't very good though I did like the coleslaw and the biscuit. If you are in the neighborhood, skip this place, it is a looser. read more

They are so slow. I could have driven home and made myself dinner by the time I got my food. The chicken was warm and the fry's were cold.

The worst run fast food restaurant in the area by far. Drive thru is always chaos. They need new management and to hire more people. I.paid $13 for my chicken tenders combo and look at the size of the old tenders they gave me. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Ocoee, Florida

If im paying more than $10 for chicken i expect my chicken to actually have chicken in it literally just breading smh popeyes has gone down so much! read more

Popeyes Louisiana Kitchen - chicken 3Pc Handcrafted Tenders Combotenders - Fast Food Near Me - Ocoee, Florida

Best chicken sandwich I have had from a fast food restaurant Have eaten there twice and it was great both times Not big on the spicy so I just get the classic Very good read more

Never ceases to amaze me that this location never has chicken ready. Always wait to order and then have to pull over to wait for them to cook it. All I got was a two piece chicken snack. SMH. read more

Service was horrible employe got upset because I wanted to quietly open my food and check it. lol I've never seen that before very entitled to other people orders. And offended quickly l. And she tried to fight me because I checked her. Nasty service get PROFESSIONAL PPL TO WORK HERE BECAUSE SERVICE IS HORRIBLE AND UNPROFESSIONAL read more

Popeyes is a good Their chicken sandwich is pretty delicious and so is any of their chicken amen.

What should have taken minutes, ended up taking over half and hour. Placed a takeout order inside, and no one seemed to want to work. Lost orders, no one at the register, it was embarrassing, and inexcusable. read more

Management and employees are way too rude and slow!!! Most of them don't know what they're doing and mostly screwing up our order. It's not the first time we come here and ALWAYS have issues!. And it's sad cause their chicken is amazing. read more

Hi there. To whom this may concern, I ordered a spicy chicken Sandwhich, with an unsweetened tea. When I pulled up she said she was out of ice and if that was ok. I said yes. I grabbed my order and left excited to finally try this Sandwhich. When I got home, my drink tasted odd. I'm like this is some strange tea and these fries are not very good. The Sandwhich was not spicy. I looked at my receipt and noticed that the receipt was wrong as well as my order. Can I come back to this location and actually get what i ordered and comped please? I realized after I saw the receipt that what i was drinking was flat Pepsi, not tea, a regular chicken Sandwhich and regular fries not Cajun fries. My entire order was wrong. Not sure who got mine but, must have been a few people getting wrong orders! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Ocoee, Florida

Food is great but be prepared to wait 35 minutes + to order food especially in drive thru. The prices went up-16 pc chicken, 3 large sides, & biscuit $52.99. read more

I FINALLY tried the spicy chicken sandwich and it 100% lives up to the hype. We went through the drive through and it did take a while. However the sales associate offered us free drinks while we were waiting which was so nice! We got the sweet tea and danggg, it was SWEET, but so delicious. The spicy chicken sandwich was wonderful. This sandwich consists of a normal fried piece of chicken, but it's the sauce they put on it that makes it spicy. The sauce reminds me of Outback's Bloomin' Onion sauce, but a lot spicier. These sandwiches definitely have a kick to them so beware if spicy foods aren't really your thing. The sandwich is unique because it's not the breading that makes it spicy its the sauce. This hit the spot and I will be back for more! read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich - Fast Food Near Me - Ocoee, Florida

No chicken!!! They have 1 lady that knows what she is doing and actually cares (I did not get her name) but I did get the managers name, Jean who is absolutely HORRIBLE at his job. He had that same perfect lady training a newbie up front while also running to the back to drop chicken and nuggets and tenders as they had none!!! When I arrived the drive thru was empty but I chose to go inside anyway to make sure the $60 worth of order was correct. I left exactly 1 hour later with cold food after waiting for the nuggets to finish. My family and I will not be returning to that Popeyes as if all that happened any enough, the facility is filthy which, again, is due to poor management. read more

This is the worst location ever. There is always something wrong and service is PATHETIC. As I write this I have been stuck in the drive thru lane unable to get out for almost 30min. With absolutely no excuse for why the wait is so long. I try back every few months hoping things improve, not here. Just close the location because this isn't FAST FOOD!!!! Management is nonexistent, and customer service is foreign here! read more

Young Lady at the Drive thru window was Rude on 5/22/24. Had me wait over 30 minutes for chicken, while sitting in the parking lot. Then, gave everyone who came after me their orders prior to serving me mine. I asked for classic chicken and she intentionally gave me Spicy; which I am allegric to the spicy chicken. I had to be rushed to the hospital because of her malicious behavior. read more

Okay another 5 star experience. Thanks Laquasia! She was great under that 6:15 pm. nasty attitude pressure. Accurate and willing to get it right. Almost comical the nasty attitude folks all bent because of a 10 minute wait. I missed where Popeyes ever promised instantaneous food after paying for your order? Idiots... This assures you are getting the most fresh and hot food!! (I'll gladly wait) Also don't lose sight of the fact that I'm also happy to stand at her counter as their kitchen catches up with the demand, rather than standing in my kitchen this evening, piling up dishes and pots. So happy to use a trash can instead of a dishwasher when we're done ! Yes the wait paid off as anticipated. The chicken and biscuits couldn't have been better! Crunchy, hot and tasty chicken and buttery biscuits. Nice job guys! Their red beans and rice and mac n' cheese went in the microwave for 45 seconds and that was all that took. Nothing three stars about this visit! All five for lovin' dat chicken! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Ocoee, Florida

Popeyes is great it has good food great fries and chicken their biscuits are on another level and it fast and always hot and fresh

Visited this location a few weeks ago & just have been forgetting to leave a review. Finally, remembered just a minute ago & decided not to procrastinate any longer. Just had to leave a review for the employee, Vaughn, because of the excellent service he provided! We pulled in as we were on Colonial Dr., heading to Winter Garden & were greeted immediately as we pulled up to the drive-through intercom. The gentleman, whom we later found out was Vaughn, was lively & even made a joke while we were placing an order. He made us laugh & even made a suggestion for us after we ordered so we could get a combo & save money instead of filling our order as we requested. Of course, taking the option that still provided us what we wanted, but at a cheaper price was a no-brainer! When we pulled up to the window we asked the young lady making the transaction who the employee was on the intercom, she informed us that it was Vaughn. He came to the window to say, "hello," & we thanked him for his service. Unfortunately, they told us to pull forward because for some unapparent reason & we had to wait for quite a while for our food. But Vaughn brought our food out to with a big smile & his great personality, & made the wait worthwhile. Thank you, Vaughn! Next time we are in the area we will return & be sure to see if Vaughn is working!!! read more

Ordered 6 wings and only got 4 scrawny wings. Rip off and very mediocre wings. Never again.

Delicious southern fried chicken! I like the spicy chicken. They have a special of 4 pieces for $5.00 , it is a really great deal if all you want is fried chicken. There are other things on the menu but i went there for chicken! read more

Popeyes Louisiana Kitchen - Popeyes - Fast Food Near Me - Ocoee, Florida

It seems that service at Popeye's restaurants in Florida is not a facet of the business they strive to excel in. We actually did get to place our order at this location, unlike our experience in Kissimmee. Unbeknownst to us, they were in the middle, actually at the beginning, of fulfilling an order for approximately 100 meals, so the in store customers would all suffer. We had to wait well over half an hour for our food once we placed our order. At least the food was hot and good when we finally did get it. The staff was friendly enough, but it would have been nice to be informed that we would be waiting at least a half an hour before we ordered. read more

We did on-line ordered at 5:45 pm and waited for more than 1 hour and the order still not ready. I came up and spoke to the front cashier twice and she said that she still has not have chance to get to my order; however, several people came and ordered after me and they got theirs right away. I couldn't wait any longer and asked to speak to the manager. She did apologize to me and told me they have to wait for spicy chicken. So I still.have to wait. Now is 1h and 15.min still have not gotten my order. read more

The food has always been great. Tonight the issue was definitely the customer service. Everyone was so quiet and sad. The guy, Richard, was acting like he just lost his best friend. He was put out by customers being in the restaurant. I could understand if the customers were being rude, but everyone was being polite tonight. Maybe he should find a new place to work, he's miserable there! read more

The food was horrible! The chicken had no flavor, the biscuits were so dry I almost choked on them and they only gave half a portion on the large sides. I also got sick when I got home. The service was really bad. One of the employees was on his phone talking nonsense while serving a customer and kept getting the order wrong. They took very long to get my order together even though the restaurant was not packed. read more

The food here is the typical Popeyes, the only reason why I give this a 1 star is because of how I have been treated not once but twice. I do tend to give businesses a second try especially if the food quality is good. However, I will not be going to this establishment due to poor customer services. Story goes like this: Going through the drive-thru ordering some chicken wings and mashed potatoes, then I pull up to the window, and the employee assumed that I was Chinese and said "hello" in Chinese. Honestly was uncalled for, and we did not even have a conversation about race or anything nor did she even ask what ethnicity I am. Personally, I was in a state of shock because I had no idea how to even respond to that type of behavior. I felt pretty disrespected and this happened to me on two occasions. read more

Horrible management and staff. They mess up my order, try to tell me it's not my fault, then refuse to fix it. Never go here