Crazy slow. 25 min wait in the drive thru and we only had one order (tenders, fries, drink). Then they opened the window and asked what the side was (indicating they deleted the order off the screen to make it seem to management like ppl aren't waiting forever in the drive thru). The building itself looks good. Is new. read more

This is by far the worst Popeyes North Carolina has ever gotten. Every time I go there to order a simple meal they always are slow and mess it up. If I were to order an eight piece,they'd give me six tiny pieces,stripping the money out my account. Today I went there to get a classic chicken sandwich and I usually ask for no mayo on it. The wait was up to 10 minutes in the drive through line and when I got my sandwich it was drenched in mayo. I swear this is the worst Popeyes ever don't go here and waste your money at this cheap joint. read more

I will not ever go to Popeye's again. The staff was horrible and I didn't get what I ordered. I asked about their wings. The girl had an attitude, was condescending, acted like she was mad and wanted to fight. Rolling her eyes and just out of character. Her mouth was too smart for me. I ended up still placing an order because I was hungry and this is what I wanted at the time. Get home and what I ordered & paid for was not what I got. They need to get a different staff or shut it down immediately. Someone is going to get hurt dealing with them, read more

It's been a long time since I've dined at a Popeyes chicken, and my first time at this location. This spot definitely does not have the southern hospitality you'd expect at a southern chain. Upon entering the cashier was less than welcoming and when we paid, they seem to have an issue with being able to accept cash and had to call the manager over to complete the transaction. From the start this entire experience was a bit questionable. I ended up ordering a three chicken strip combo with french fries. The chicken was just long, thin strips (of chicken?) and super breaded. Definitely not what I remember from my past experiences at a Popeyes. To say I was disappointed with the experiences isunderstatement. I certainly don't think I'll be returning anytime soon. read more

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Let me start by saying we ordered via DoorDash because I am caring for my elderly mother and just didn't have the time to cook or go get anything. Our dasher was absolutely amazing! Now for the service. It was complete garbage. Our dasher sent a photo of the restaurant and it was empty except for him and 1 other person. It took them over 30 minutes to get our order completed. We received someone else's order. Not a single thing we ordered. Michelle C. is the order we received. DoorDash made it right but I still need to feed my mother! Do yourself a favor and just stay away from this place! read more

Wow. One of the worst fast food experiences of my life. It took five minutes for someone to even look at me when I walked into the counter. Then they told me it would be at least 15 minutes if I wanted chicken. I guess chicken is one of those rare and special dishes.... I came back in 15 minutes and then was served another 15 minutes after that. She actually got the order wrong. It was easy to fix, but she did not seem very pleased with having to change to different pieces of chicken The crew seemed very unhappy. One of them was cursing loudly at the cash register tablet. I generally like Popeyes a lot so this is a shame, but I won't be going back ever. read more

Do not go here if you want an accurate order. I placed order online two times now and both times order was messed up. What I learned on this second one is it is not an innocent mistake. They just didn't feel like making. the items so they put random things/just left it out. I sent my husband back and they were like oh we meant to mention we replaced your multiple orders of balckened tenders with random fried chicken pieces. oh and forgot sides. dont waste your time. the manager needs to figure something out because it is a hot mess read more

next level of racist! So pulled to the wherever! Ten cars passed by, needless to say they aren't my race. we waited patiently, have to check after more than a dozen customers got their orders in little to no wait. And no I didn't order a lot. Dear management, Please do better!! You kept on apologizing to the people! But nothing is ever changed at all! read more

Ordered at drive through took forever. Didn't order anything special or a lot. Just me. 5 cars had gotten their order after me.

I just got home from Popeyes on North Main in High Point. I had a long wait to get home and be so disappointed; the chicken was not fresh, and I added a biscuit to the 5 dollar box but was not able to eat it at all hard as a rock. Tried calling the store but no answer. So disappointed and will not eat at this one again. Second strike for this new Popeyes. ​​ read more

The Popeyes at 1506 McCoy road in Orlando, Florida really needs a NEW manager. AZALEA OCAMPO, the general manager on duty who ruined my lunch hour, needs to be fired. I ordered my food and when it came time to pay it, I had a $100 bill. She refused to take it, that's funny because it's actual currency, and she told me she wasn't going to take it, even though she showed me her drawer full of cash which she could've easily made change. My son is a blue-collar worker, that makes good money. I was sitting in the truck waiting for him the whole time to bring out our food. I visited him during his lunch hour, and the heifer took up the whole time by denying him service. I don't believe she belongs in customer service of any kind. If this is the way Popeyes treats their guests, I can see it going down downhill fast in this economy! I have never heard of someone being so obnoxiously, rude, using her position to be a bully and denying service to a customer who only needed about $50 and change back, because we all know Popeyes is very expensive. Avoid this location at any cost! read more

Food was great, very tasty, fresh, BUT, the kiosk ordering is terrible. Not user friendly, obviously created to please the creator, not the customer, and the attitude of the employees, whooo! We (2) ordered food to enjoy in a very small dining area but our food was placed on the counter in paper bags, ignoring our request and wasting two paper bags. The music was so loud you couldn't converse at the table. I ordered Mac n cheese, my friend, Cajun fries. For some reason the fries were put in a separate bag (count three wasted bags). (Both tasted great).Drinks are automatically made to be LARGE, charging an additional fifty cents. (You must choose a type of drink, then edit the size if you don't want large, but that process is made difficult at the kiosk). Then they give you a cup and you can drink anything at the drink station. (Why make me choose?) I guess they don't want you to order a small and get a refill. We watched a few other people come in, clearly confused as to the kiosk system, so they stood at the counter and were ignored for at least five minutes. Once one customer was finally able to place an order with a semi-live human other customers quickly followed, causing a very bad attitude from the semi-live human. (If you order at the kiosk and want to pay with cash you're forced to go to the counter anyway, I'm asumming to wait an additional five minutes to pay). so sad because the food is good, but the rest of the experience is AWFUL. read more

Customer Service training for the staff that work at the drive through window is a must! I have been a loyal customer since this establishment opened recently. Since the opening the staff that work there in the drive through window is extremely RUDE. One particular time, I ordered a 3-piece meal side mashed potatoes and a sweet tea, the employee asked me what type of sauce do I want? I said to her, I didn't ask for sauce, just the chicken meal, she went into a rage and dismissed me without telling me my total or have a nice day. I pulled up to the window and there was a young gentleman there collecting payment. I asked him who was the young lady that just took my order. She immediately said I did. What is the problem? Didn't want any confrontation between her attitude and the growing line behind me. So, I decided that I will not support this establishment and just let Corporate know how vital customer service training is essential. You never know who may be pulling up to support. Thanks for listening. Corporate Dining Specialist read more

This location has the best customer service the girl who works the drive thru Melanie is very polite and hospitable I come here at least once a week. read more

When I found out they were finally giving High Point it's first Popeye's I was so excited It's been open for about a week now I think and I finally had the time to stop by. Haven't been in one of the updated models yet and it was very nice. It was fully staffed, nice and clean and the staff were nice and loud announcing orders that were ready. My food was exactly what I ordered, hot and fresh. The only small complaint I had was there was a big sign on the counter referring to the App and collecting point for rewards and when I tried to show the cashier my QR code for my rewards she said they weren't setup for that, so why are you promoting it? read more

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Customer service is at an all time low everywhere but this location is so BAD that I think they truly look for rude, disrespectful, unprofessional individuals when they are conducting interviews. It's so bad that at this point all I can do is be disappointed in myself for continuing to give them my business. ‍‍ read more

Rude staff. I have been here 3 times and my order has been incorrect every time. When brought to staff's attention, they act as if it's somehow my fault??? And their chicken tenders are literally paper thin. read more

If I were the franchise owner, I would be furious! After trying to order chicken, the employee at the window said, with a laugh, that the "chicken wouldn't be ready for thirty minutes and to go across the street and buy the chicken from BoJangles." If I were the owner, I'd fire her sorry a$$! Then again, she's a poorly spoken, fast food employee - I can't be that surprised, can I? This is staffed by the laziest humans I've EVER SEEN in fast food (now that's saying something). No sense of urgency, disrespectful tone, poor store management and horrible training. We WILL NOT be returning to Popeyes on N. Main Street, maybe not ANY location. @popeyes @bojangles read more

This is by far the worse Popeye's in NC!!! We ordered 2 orders of Ghost Pepper wings and 8 pieces of chicken. After waiting 38 minutes, we wanted our money back. Going inside you see employees standing around like they're on break!!! When we asked for a refund and complained about the absurd wait time, the manager had the nerve to say "say less.." Who in the world says that after having customers wait that long for food?!?!? DO NOT GO HERE AND HOPEFULLY THEY WILL CLOSE IT DOWN!!!! read more

when I think Popeyes I think of a serenity filled evening of tender juicy fried chicken. the way the chicken tastes is amazing. service is amazing incredibly nice. 10/10 DEF WOULD COME AGAIN read more

Today was the second time I tried this location. The first time the employees were less than friendly. The girl working the drive-thru only wanted to talk to a boy that was also working. Today the employee had to ask/verify 4 times that I wanted a spicy sandwich. I ordered the combo with Cajun fries and a sweet tea. The fries did not have Cajun seasoning and the tea was just brown water. No tea taste nor was it that sweet. The sandwich was correct. I won't be going to this restaurant anymore. read more

We love the ghost pepper wings! You must come in! Amazing friendly staff who are happy to help! read more

Popeyes Louisiana Kitchen - Gossett pepper wings Slaw Biscuit - Chicken Wings Near Me - High Point, North Carolina

The service is not too good and they don't do the shrimp fresh. They have their shrimp up on the light shrimp. Don't take five minutes to drop and pick up. They have it sitting up on the light which you make it dry and rubbery. read more

Went to drive thru Friday night around 8p.m.,12/6/24. Was not told a total due and just handed over my debit card. I had ordered one of the "12 piece boxes advertised on TV". In the ad it says they have a holiday special of a 12 piece box for $20.00. When handing over my card, I asked if they had some kind of a rice side. She said we have a red beans and rice side, so I said I need a large one. Very quickly a lady came to window handing me a large bag. She said she put my receipt in the bag. I drove home, opened the bag, and saw the on receipt I was charged $29.99 for chicken, $5.49 for large red beans & rice, and $2.48 tax. A grand total of $37.96 for a box of chicken and 1 large side. GOOD LUCK STAYING OPEN WITH THOSE PRICES!! Manager today said we must not participate with that TV ad. read more

Me and my brother went to eat order our food told the worker that it was for here about 10-15 minutes of waiting it came to us in a to go bag even tho the worker saw us at the table patiently and also there no food trays this was very unfortunate never going back there to eat again until some change are made read more

My first time I've ever been to Popeye and most definitely the last. POOR VALUE FOR THE MONEY! 19.94 for 2 dinners which had 2 drumsticks and biscuit ordered a side of coleslaw, overpriced for the serving size. The drumsticks very very very small on both Meals 3" ,31/2 long in the other not much meat either the biscuit the size of a 1880 liver dollar really!! read more

Popeyes Louisiana Kitchen - The drum sticks the fork is 4" long - Chicken Wings Near Me - High Point, North Carolina

Main Street location is the absolute WORST!! Customer service is AWFUL!!!!! No one acknowledged me at the counter, I had to ask them for assistance. I waited 35 minutes for pies that they told me would take 7 minutes to cook. When I did go in to get the pies, they gave me the wrong pies, I brought the pies back to the counter, and had to ask for assistance again when several people saw me standing there and said nothing. When they finally came over, I said you gave me the wrong pies. She takes the bag with the wrong pies and goes into the back. I stood there for a few minutes and asked what's going on with the correct pies. She says oh they got to cook them. Why were the pies not the correct pies that I ordered at the drive-thru at 2:32 when they told me it would be 7 minutes. I did not receive the correct pies until 3:05. They are the absolutely the WORST on customer service. Don't go here if you have a time frame you are working with. It doesn't matter if it's early morning or late afternoon th3 service is still HORRIBLE!!!! read more

I forgot to ask for my 10% senior citizen discount until after I paid for my order. When I asked for it, the woman said she couldn't give me discount because the order was 'cashed out.' I asked for the manager and she told me the same thing. Then she told me it wasn't that much anyway. The $2 discount didn't mean much to her, but it means a lot to a senior citizen like myself who is on a fixed income. It was intentional fraud and discrimination. Shame on Popeyes for cheating a little old lady out of money. The employees at the High Point, NC location are prejudiced against the elderly. read more

This is the second time they've been nearly out of everything by 6:30 pm and what we thought would be a quick trip to pick up eats turned into an hour. read more

I wish I could give them a 0 tonight I was just getting apple pies and they told me 7 minutes so I waited 10 minutes so the I went back to the window the lady said they forgot to drop them so I ask for my money back THEN I had to wait another 10 minutes just for them to give me my money back cause they said they had no change in the drawer I don't know what this restaurant got going on but upper management needs to look into this Indian Trail,NC franchise. read more

Very horrible first experience. It took 20 minutes to order. Then we waited over 40 minutes for our food. We ended having to get a refund and eat somewhere else. The lobby was a complete mess. We couldn't even sit down if we wanted to. Drink station was unsanitized and not restocked. Couldn't even use the restroom. The bathroom was disgusting, hair all over the sink and disposables on the floor. I was very disappointed because I have never had Popeyes before. It's sad that a very beautiful restaurant can be destroyed due to idle workers. read more

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Placed a mobile order at 10:30pm once we got up to the speaker the last straight out yelled they weren't taking any orders. I tried asking for a refund and wouldn't even let me speak as she was yelling that their system was down. Very rude as I just wanted to know HOW to get a refund. Never got my refund back. NEVER a good experience here. read more

Awful. Way over priced. Shrimp was hard as a rock. Food was thrown all over the bag. Do not waste your money here awful awful awful

Yumm! 2pc fried chicken... side and biscuit for less than $6... Easy and fast takeout drive thru... Service and Staff really friendly

I went first thing this morning because I was craving chicken for breakfast. I thought they would irritated since it was so early and to my surprise, they were very amicable and service oriented. If every restaurant chain in this area had employees like this, we would be much better off. The chicken was hot and delicious, the Mac n cheese sent me into orbit. It was all very good and the Dr.Pepper actually tasted like Dr.Pepper. Not sure which employees everyone else got ahold of but the ones I interacted with the very nice. I got the 5 pc box with a side and a biscuit. 10/10. read more

First time there I order my food and she gives it to me I ordered the family deal I get out to my car and realized my sides and biscuits weren't in the bag.I go back in and explain what happened I see the customer next to me had the rest of my order in her bag They never apologized for the mistake I'm not impressed with this establishment Won't be back read more

Absolutely nothing wrong with the taste of the food here Absolutely delicious the problem is how much you get. I got the two piece today that comes with a leg , thigh, one side and a biscuit. The side and biscuit were fine but The chicken might as well been for a kids meal. I got a little tiny chicken leg that might as well been from a pigeon and the thigh was basically 90 percent breading and two bites of meat. Never getting the pieces of chicken from here again I'll wait the 10 minutes for the chicken sandwiches. Yes they Never have them every single time I've been here and would have to wait but it's actually worth the wait. Actually a decent amount of food. read more

Slowest fast food restaurant on n. main waiting for almost 20mins just to get my food and it be cold. Half the staff was outside smoking instead of helping read more

Had to wait an hour for food and finally cancelled our order. When sent in a review, they just said we're sorry, we just sent you a refund. Nothing more. Inside of the store was dirty. Cashiers were inside eating at the counter and some workers were standing around doing nothing read more

I am assuming they don't put the store number on the receipt so you can't complete the survey. I am never going back. Had to wait over 30 minutes everyone that came in after us was served before us. No drink for waiting or apology. The food was subpar at best. This location is 5 minutes from my house. This is beyond sad. Didn't want to give any stars but I had to smh... read more