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    Popeyes Louisiana Kitchen

    1.9 (170 reviews)
    Open • 10:00 am - 2:00 AM (Next day)

    Order Popeyes Louisiana Kitchen Takeout or Delivery

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    POPEYES LOUISIANA KITCHEN ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Dogs allowed
    Good for groups

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    Everytime and I mean everytime I visit this location lately there is a problem. The last two times being the worse. Last time I attempted to order the 3 piece chicken special for $6.00 and a young guy was being very rude when i was telling him what pieces I wanted, resulting in the older white woman who i believe is the manager coming forward and making the situation worse by being even more rude. She yelled and screamed out the drive through window because i attempted to tell them their customer serviceil was terrible. I ended up just driving off. Tonight i used a coupon code for the 2 can dine. I specifically requested 1 breast, 2 thighs and 2 legs. I got my order went home and cleaned up a bit and when i went to go eat there was no breast so I contacted the store and informed them of their mistake. I was asked what did I want them to do? They told me at 1 am the only option I had was to bring back all my food with the receipt. I asked for a breast for a later date and they told me no. I requested the persons name and they chuckled and provided me a name i forgot. i informed them i would just submit a survey on the issue and they hung up. I decided to drive back out to popeyes to get a refund and not an exchange because it was late and chances are the chicken was old. When i pulled around to the window the older lady approached and i told her i wanted a refund. She told someone inside this is the lady who called. No apologies at all. I told her i requested a breast and I reminded her that she was the person who took my order earlier. She agreed she took my order as she looked over my receipt. There was still no acknowledgement of their error nor the inconvenience it caused me. She requested the code from the app which I provided. I gave her my card for the refund and she told me the refund was done. I requested my receipt back because I was going to take the survey and complain. She refused to provide a receipt that I could have so I asked to take a picture. The receipt was faded due to the ink so i was trying to focus my phone camera. Also while doing so I stated there are always issues at this popeyes. Instead of offering a solution to their terrible service she told me there are plenty of popeyes in the area. I told her i'm sure the owners would be happy to hear you driving away their customers. To avoid arguing with unprofessional people I decided to leave because as apart of a refund transaction she is supposed to provide me a receipt anyways. Also im not going to argue with someone who inconvenienced me and had the nerve to be rude. As i drove off she then began yelling and then punched the side of my vehicle and told me to never come back as if i did something. I heard her hand hit the side of my vehicle. She needs to be fired. Because why is she putting her hands out of the window to swing at my vehicle over a piece of paper that i'm suppose to have? I didn't curse nor raise my voice at her or do anything to warrant that. I attempted to file a police report as well because I feel threatened. She is unprofessional and you can see it throughout the reviews. This happened at approximately 01:15 this morning. I will calling corporate and submitting a survey as well.

    Fried Pickles

    Chicken was gas, fried pickles were ass. Service was slow and a bit inattentive but they were kind. They were also slammed at the time so take that into consideration. The place was surprisingly clean. Restroom was decent.

    I ordered a Frozen Strawberry Premium Lemonade and this is what I saw when I got home

    I ordered the Frozen Strawberry Premium Lemonade and only got a frozen/ slushy ice version instead and had no sort of strawberry inside the cup

    8Pc Signature Chicken
    Brandi F.

    Smells Great TASTES AWFUL! I should have just listened to the other reviews but I was skeptical cause I saw a lot of people in the parking lot. The chicken was overcooked and black all over. Looks like the grease traps are never cleaned or they don't clean out their oil daily. What a waste of money. My 4yr old wouldn't even eat it. We lived in New Orleans for 10 years and they would never let this happen at a pop eyes there. Can't believe we have to throw $35 down the drain because it's not edible.

    5 piece dark cooked in the AM and served in the PM

    I ordered a 5 piece dark combo. No telling how long it's been cooked and sitting. It's been over cooked and dry. It looks as if it was cooked in the morning and served at night. I won't risk my health or money going back. I suggest you do the same.

    Hype
    Chase M.

    Pure hype review: you came for the chic fil a throne, well I'm here to see how that pans out. I got 2 of the new(ish) chic sandwiches: Spicy- strong cayenne spice, not my favorite source for spice to be honest. The spice was good and steady, nothing out of the norm for anyone. The meat was very juicy, I do like a moderate moisture in poultry, so... on par, but different than CFA. Pickles were... better! Standard- it was good, the mayo is a nice touch... might add some to CFA next time. Pickles were great, and the chicken was moist, but I think I'd prefer a CFA if had the option, but I really really did enjoy them both. I think, it's a dead heat.

    .
    Tye B.

    Visited Popeyes tonight to feed my family and the concept of how the mobile order process works at this location is not great at all. The line was incredibly long and I walked up to the restaurant to knock on the door and request my mobile order just be handed to me and I was told by the manger to get in line and wait to receive my order from the drive through window. To me this is a poor way to run a business. For customers to order online and pay upfront and select a time to have there orders ready should be available to walk into the establishment and receive there orders or park in front of the restaurant and an employee is assigned to run out mobile orders food. This will be the last time I make the decision to eat here unless things improve.

    Ripped bag

    Horrible service, manager snatched the bag of food from my dad's hands when he went in to get his order corrected which ripped the bag and the box inside. Would definitely not recommend eating here due to service, they don't give a s*** even if they make a mistake.

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    1 month ago

    Undoubtedly the best fast food chicken sandwich in the city of Gresham. Also bomb fries and sauce.

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    1 month ago

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    17 days ago

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    6 months ago

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    7 months ago

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    4 months ago

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    4 months ago

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    7 months ago

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    3 years ago

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    2 years ago

    The strips were all breading no meat! I use to love there food but not anymore! Maybe it's this location in Gresham.

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    7 years ago

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    5 years ago

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    the food was absolutely amazing service was ok but over all I was really good I would go again

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    2 years ago

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    6 years ago

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    2 years ago

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    7 years ago

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    3 years ago

    It's the perfect place for a delicious fried chicken and the staff is really cool Nice and helpful

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    7 years ago

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    2 years ago

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    2 years ago

    best place to eat!! Excellent service and the ambiance is amazing. I recommend everyone to eat at this place.

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    2 years ago

    I've only been there about five times. But food was always fine and the people are friendly.

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    6 years ago

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    7 years ago

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    Page 1 of 5

    Ask the Community - Popeyes Louisiana Kitchen

    Review Highlights - Popeyes Louisiana Kitchen

    “Stephanie (I think she is a manager) at this location needs a raise & a promotion!!!”

    Mentioned in 3 reviews

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