While sitting in my car brand new van, a piece of metal debris flew off of a junk removal truck and…read moreleft a long, deep scratch on the side door that was deeper than the clearcoat! My insurance company scheduled me to drop the van off at a collision repair repair shop close by, but I'm glad I looked it up on Yelp before dropping it off because they had terrible reviews! So after searching on my own, I discovered Reliance Auto Collision, which was also close by and had fantastic reviews as you can read here. Elias asked great questions, and provided great communication and customer service from the beginning, middle to end which greatly reduced the stress. Being that this was a brand new van with a specific type of metallic paint, I was extremely concerned about getting a perfect match and that's exactly what Reliance delivered, thank God! They made sure I had rental car arrangements in place, but above all else, I was thankful to be treated respectfully as a human being which greatly reduced the anxiety that typically comes with auto repair. Reliance Auto Collision is an easy referral, and I pray for their continued success.

AMAZING CUSTOMER SERVICE !!! Highly recommend this autobody…read moreshop. Elias very friendly and provided helpful guidance how to navigate insurance. His team did a good job repairing my husband CRV.

Had a great experience at California Collision. George and Angelina were friendly and welcoming,…read moreand George took care of the scratches and dents on my car without any hassle. Really appreciated the helpfulness and kindness. Would definitely recommend!

These guys are great. Super nice and they did a great job at a reasonable price. I highly recommend…read morethem.

After a "I have no one to blame but myself" incident with my Audi etron, I was absolutely frazzled…read more I started to look for a solution on Yelp and came across what appeared to be a miracle worker on dents. Ken and Sun were very professional and sympathetic. I trusted their knowledge and judgement but most importantly, they weren't trying to take advantage of my state of mind. They weren't trying sell me on anything and were very honest about what they could do, what they couldn't do and what I'd have to do if I wanted to get my car back into perfect condition. They worked with me on different options and let me know what each option would cost and what the result would be like. All and all, they've earned my business.

Scroll no further. Ken is the absolute best at what he does. Not only did he make the dent in my…read moreSUV's rear hatch disappear, but even more impressive was his ability to restore a damaged section of the factory crease in the panel as well. Everything Ken states above about his experience and approach to each job he performs is reflected in the finished product. I can't recommend him highly enough.

I've used Tom Eplin's several times for body work. They've done great work each time and delivered…read morewhen promised. I stopped by the other day to get a quote on a non-insurance fender repair. It turned out that all I needed was a few clips which they provided and installed for free! I would definitely use them again!

I really didnt know what to expect using them, since they were one of the shops on our Insurance…read morecompany list. I have to say they do not disappoint. From the time I walked into their shop, they were very professional and upfront about everything they would do, reasonably priced, zero hidden costs about the repair and I would HIGHLY RECOMMEND them to anyone needing auto repair work. And as an added bonus, a handsome shop cat aka landlord named Mowgli

I got hit and run while parking so I claimed my insurance company and looked for a place to get my…read morecar repaired. I found Fix Auto Castro Valley through Yelp and they got good reviews. I made appointment to get the estimation which didn't take so long. The day I dropped off my car, they contacted Enterprise to come pick me up so I could go get a rental.... They said it would take about 7-10 business days but they actually took only 3 days When I went to pick up my vehicle, I found a spot of paint that I was not happy with and another spot that I wanted them to fix.... They agreed without any hesitation so I had to leave my vehicle there. I asked if they could finish it by 10 AM the next day since I have to go to work...they said yes. I didn't expect that they would keep their promise but they called me the next morning before 10 I was able to just drop off the rental there and drove my vehicle to work within 15-20 minutes. Nice work, friendly & professional service. I would come back if needed (but hopefully I won't have to anymore)

I have had repairs done on my Cadillac since 2019. Always great service until now. Jose Arce always…read moretook great care in my car. While they were working on my car about an accident from a driver that took full responsibility. Jose was fired while I was in the hospital for 2 spinal surgeries. I was supposed to have the car fully ceramic coated 90 days after paint was completed. I had just gotten out of the hospital and Juan a new employee called and said it was time to ceramic coat my car. I asked for Juan and was told he no longer works there! Juan said I needed to pay $1800 for the ceramic coating that Juan had included. Juan then said would I pay $800, I said it is included. I met with the manager and Juan and another employee who translated the text to the ceramic coating shop. They verified it was included. Juan conspired with the ceramic coating shop to say they coated the whole car. I met with the owner of that shop and he admitted he only coated the car between the roof rails and the 2 drivers doors. He told me they had not painted the roof down to the doors that I paid an extra $3000 on my own besides the $14000 accident repair. I was told this was the roof, down to the doors. It needed paint to be ceramic coated. Juan told me the roof didn't shine over the doors when he took me to get my car at the shop. He did not know why! I was under doctors care and was not able to go see the ceramic coating shop for awhile. He said they didn't do the whole Cara's it needed paint over the doors. I met with the owner of Fix Auto, Arthur Mercado and he said that the roof is only between the luggage racks? He said he would paint that area and the rear quarter panel for cost at $500. He was supposed to call me for an appointment because I just wanted to get my car done. He was VW on vacation so he said he would call the next week. It is over 2 weeks with no call. I finally involved the insurance company for the driver accepting responsibility. They are supposed to talk to the shop and get back to me. Arthur the owner still won't ceramic coating shop the entire car. I wanted this done at their "Preferred shop" so the insurance company will have a lifetime warranty on the paint. I can't believe what has happened on this repair and the lies. This shop has always been great in the past. They should honor what I was told and expect only that! It is terrible after Jose Arce was fired. I have been going there since 2019 and was always satisfied until now. Jose Arce was the best. The owner said he saw sanding marks on the doors they worked on also. I will possibly change this review after I see what happens.

SCR Collision is truly top-tier! Whether you've been in an…read moreaccident and need expert repairs, want an immaculate detail, or have a car that needs custom work, SCR Collision is the only place you need to go. The team is exceptional from start to finish. The ladies at the front desk are both professional and friendly--special shout-out to Arlene, who took care of my rental setup and return so I didn't have to deal with any hassle at all. A big thanks to Oliver for keeping me updated with consistent texts about the progress on my car. I always felt informed and at ease. And of course, the biggest shout-out to Abraham, the owner, who treats his customers like family. His dedication shows in the quality of work and the way he runs his business. Thank you to the entire SCR Collision team for your precision, care, and for treating me like one of your own. I couldn't be happier with my experience and will be back soon for more custom work on my car.

This place is the best! I really trust them to do great work, and the owner and employees are…read morereally kind. Oliver has treated me really well for the past two times I've had to drop my car off there. They do a thorough job, do a good job communicating, and took care of working with my insurance appraiser for me. They also usually detail my car after the service is done for free! They really make me feel cared for and pretty much only trust going to them as much as possible for any car body work.

If you are sent to San Francisco location. Please be aware to get your vehicle checked by other…read moreprofessionals before you start driving on the road. We had side damage on our Mercedes which G&C replaced with new door as what they say and the doors were not closing properly and the seat belt was locked. When we asked to get it repaired. We were told to fix it ourselves. We took the car to another bodyshop and wow we got lucky. We found what was on the bill was not even done and the repairs would cost 7k more on top of G&C's 12k. What a pain. Hope AAA learns the lesson and don't send anyone to them. Hope BBB can do a better job in getting such business a red flag where life doesn't matter to them.

I was recently rear-ended and Geico referred me to G&C. They did an excellent job in 4 days! The…read morepeople were so kind and friendly. They texted me while my car was there, letting me know the progress of my repair. Once my car was done I picked it up and they washed my car and even vacuumed it! I was very impressed! A close friend of mine had her car repaired by G&C also and she was extremely pleased! I highly recommend G&C for auto body repairs! They're GREAT!

I recommend this place the price is reasonable. Save me…read moretime and money. I'll be back.

Bob is great! Customer service is exceptional and work is excellent. Only needed some minor things…read moredone to my vehicle snd my husband said there is no one like Bob. He has worked on many cars for my husband and family. Go here if you want quality work!

I am back with another 5 Star review!…read more Manuel and the crew helped me bring my car back to life. (I know what you're thinking, this mf Mav always has so bad things happening to his car, and yes, it's true) Just before Christmas 2020, some a**hole side swiped my car (it was parked on the sidewalk) and they totally messed up the quarter panels and door on the driver side. I didn't find the a**hole that performed the hit and run, but I'll let karma handle them. Long story short, I brought my car in on January 4,2021. I got my car back that same week, on Friday January 8, 2021. They ordered a door, fixed up the side paneling, and painted my car back to its beautiful blue luster. I'm am telling you, these folks do absolutely amazing work. Thanks a million to Manuel and the incredible folks at George McGill's Body Shop

Last month some a-hole tried to cut me off at the last minute so I swerved around him and he got…read moresuper PO'ed. He went behind and then to my left and shot at my driver's door with a BB gun. He left a small and minor but very annoying dent on my new car. AAA set me up with George McGill's and I was able to get an appointment three weeks later. Luis has been very amazing and very accommodating! He offered to drive me to the rental car company, but the rental car employee arrived when we were about to head over. I dropped off my car on June 8th and it was ready for pick up on June 10th at 4PM. I even accidentally locked myself out of the rental (D'oh!) as I was about to pick up my car an hour before George McGill's closes and Luis let me know that I can still call him past 5pm to pick up my car. Luckily I was able to get the rental unlocked and picked up my car on time, looking all fresh and new as if nothing happened. They even washed my car, and I was planning to do it the week of. Thanks so much George McGill's!