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    Pop it Like its Hot

    5.0 (1 review)
    Open 9:30 am - 5:45 pm

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    Inflatable rental

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    3 years ago

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    AZ Bounce Pro - Bungee Trampoline Rentals

    AZ Bounce Pro

    (52 reviews)

    I've had a fantastic experience working with AZ Bounce Pro! Their team is responsive, reliable, and…read morealways makes sure everything runs smoothly. I especially appreciate working with Epi -- he's incredibly easy to work with and played a huge role in making our large-scale event for thousands of students a success with minimal issues. Highly recommend!

    We received and accepted a quote for renting a cotton candy machine. Our goal was to surprise…read moreabout 140 students after a math competition today. On 5/4, AZ Bounce Pro sent an email to confirm with us the quote price and verify that we want to rent the products. On 5/5, we confirmed the quote was acceptable and stated we would like it delivered today, 5/7. A purchase order for the amount requested was provided as proof of payment and acceptance of the offer. When the delivery time passed, we called AZ Bounce Pro to check the delivery status and were informed that there was an error on their side. They confirmed that all information to proceed was received from us however, it did not get processed and entered on their end. We explained we can move around things on our side and have it delivered tomorrow, 5/8. Later in the day, the company sent a revised quote asking for more money (approximately doubling the delivery fee). When asked about it, the response was that we can change the price at any time before signing the official contract. We were also informed that when the quote was entered last week, the system generated the delivery quote; however, when they moved it from a quote to an invoice, the delivery fee changed. The manager stated she has reviewed the issue and errors with upper management, and they agree that no signed contract was received, so the new price will remain. Management was advised that the error was on their side (as they previously confirmed themselves), and they had already failed to deliver the goods/services agreed upon in writing (email), now they want to increase the price just because they can. After pointing out, calmly, I might add, no voices were raised by either party, an agreement is considered legally binding when the following qualifications are met (see below), the manager told me if I want to rent it, request and sign the contract for the new amount. I offered to wait while she took the below information back to management to review again or Google details if needed. She repeated the comment about the contract and then hung up on me. "A purchase quote is an offer to sell goods/services at a specific price...It is not a contract until it's accepted by the potential buyer. Elements of a binding contract: 1) A clear quote is provided with an offer outlined. 2) The buyer must accept the offer. 3) Both parties must be over the age of 18 and have the legal capacity to enter into a contract. 4) The agreement must not be illegal or violate public policies. Essentially, a quote is not the final agreement however, it becomes a legally binding agreement when it is accepted by the other party and the terms above have been met."

    Pop it Like its Hot - bouncehouserentals - Updated May 2026

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