Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

Wonderful pool company. Helps during every stage of the process and most of all you can rest…read moreassured your pool will be done correctly.

We are delighted that we chose Larsen's Pool & Spa.The demolition of our deteriorating Marcite…read morefinish was incredibly thorough making the installation of the new PebbleSheen flawless. A less-expensive estimate cited only acid and pressing washing as preparation, which would have been a disaster in the future if a new finish were to be applied over the old finish. It's clear Larsen knows how to do things right the first time. Cheaper doesn't mean better when it comes to an investment in your home. Highly recommend.

We are only doing water testing and purchasing chemicals for now but they have been great,…read morefriendly, informative, and not the least bit pushy. The first time I tested they told me to show the results to my builder before I even bought anything. I have been going in 2tines a week for a few weeks and everyone has been nothing but helpful

The hours are terrible at this store. I rushed to get to the store before they closed because I…read morework during business hours. I walked into the store and the staff said they already shut everything down and I could not buy anything. So how are people who work during business hours supposed to shop at stores that close at 6pm??? I'll be shopping elsewhere from now on...the fact that there was 2 staff in the store and neither one wanted to help me says a lot!

UPDATE: 5 years post pool- install with this absolute NIGHTMARE of a company. We still deal with…read moreUNEVEN FOUNTAINS because they admitted to skimping out on plumbing and putting our deck jets on one plumbing line with one valve instead of 2, meaning the first fountain closest to the valve gets all the pressure and the second one is very noticeably lower in height because it gets less pressure. Our feet continue to get TORN UP in the pool because they sold us the pebble sheen but put in something MUCH COURSER which destroys everyone's feet. The bottom is SO SO ROUGH! Our concrete continues to be a huge issue and we will eventually have to have it redone or add a French drain because it is SO UNEVEN on one side that rain just sits and creates a complete mess! The roof they put in continues to leak like crazy as it did immediately after completion. People that come over to our home are appalled at the work of this company! I invite anyone and everyone over to see the complete CRAP work of this company! I am shocked they are still in business!

We had an amazing experience with Patio Pools. From the very beginning, the attention to detail was…read moregreat. Nancy spent a lot of time assisting with the design, which was complicated at times, but she stuck with us through multiple changes. Despite a slight delay with our paver delivery, the entire construction project moved swiftly. Patio's foremen were here to check on us throughout the process and answer and questions. Once the pool was filled, JP from Carefree spent an hour explaining everything we needed to know about our system and maintenance. We went with Patio because our neighbor recommended the company, and I would recommend Patio to the next family looking to build a pool. Here is a photo of my daughter helping us fill it!

Choosing a firm to re-do my pool, patio, and lanai was a big deal; it was a tough decision. I went…read morewith Ultimate Pool Remodel, and I have no regrets. Not only did they provide the most affordable bid, but they were thorough, professional, communicated well, and stayed on top of everything. Their principals were involved every step of the way. I highly recommend.

Obviously, in this damn age, you don't know who you're hiring or if they're even going to show up…read moreafter you give them a deposit. Thankfully we made a great choice using ultimate pool remodel company. They were very courteous and respectful, answered multiple questions and reply to emails and phone calls quickly. Their was very professional and knowledgeable. And in the end did fantastic work. They were not the most expensive they were not the cheapest. They were right in the middle and we're glad we chose them for the value. They did amazing work. What made it better is they kept the timeframe that they said it would need to be done. Although our job was small, they took the time to do it right and make it look great. Thank you to all their staff for their work.

A good organization to deal with. Professional & friendly personnel. Good communication with owner…read moreand employees.

Way to expensive for mu cup of tea.....overpriced to the max ... office personnel were good ... a…read morevillage rip off IMO

Do not hire this company, they will take your money and not finish your pool. I urge you if you're…read morea victim of this company please contact me directly so we can band together and ensure Jose and the company are held accountable. I'm in contact with many other victims, working with government agencies and was also on channel 10 news. Will post link story at end of review. Jose will front load the contract under the guise of being a small company and needing the money upfront. They will start your pool and never finish. Jose will tell you lie after lie to string you along. He doesn't even have his own license, he works under the license of a John Whyte or White (can't recall) Per contract he's done $20k of work but has $60k of our money. He's admitted he has a cash flow problem which means he took our money and didn't spend it on our pool build. Per contract we owe them $13.8K and he claims he can finish the pool for that amount but I have to buy the equipment myself and hire other people to finish the job. See pictures, I have a concrete shell and that's it. Below is link to news story and pictures is current pool condition. https://www.wtsp.com/video/news/investigations/10-investigates/67-ceb77142-cb46-4405-bee9-ea97d8231503

Stay far away from this company. I have never posted a bad…read morereview but I feel the need to warn everyone about this terrible company since our experience has been such a nightmare. We were told our pool would take 6-9 months because of Covid and all of the supply chain issues. We were fine with this even though our last custom home build only took 9 months. We are now in month 15 with no end in site because Jose the owner is so dishonest and incompetent. He lies to us continuously. In fact as I type this out, they were supposedly finishing our pool project today. The amount of work left to do for that to be a reality is ridiculous. This is just another one of the MANY lies we've been told. When Jose finally sends someone to complete a small portion of one project, they show up late afternoon and spend about an hour or two doing one little thing so Jose can claim work is getting done. This is after you wait week after week with nothing getting done and no one showing up when promised. Once they finally complete a portion of a project, the work typically has to be redone because it's been done so poorly. The amount of rework that they have had to do on our project is too much to type out. I don't imagine he will stay in business because he's so dishonest & has no clue how operate his business. Do yourself a favor and look elsewhere! Update since my original review... the pool was finally finished. We have spent thousands to have the pavers redone. New company has said they've never seen such horrible work before. Jose should be shut down.