The entire staff from front to back are always helpful and know what they are doing. I have always had to go back and have my glasses remade at least once every time i get them. I started going to Dr. Pool when i moved to the area. Every time, the glasses are perfect on the first try. Pricing is the same as most eye exam places and will vary depending on the type of coverage you do or do not have and the type of prescription. When looking around for an eye exam, cheaper isn't better, it's your eyes. I trust Dr. Poole and the staff to make sure i can see as good as possible every year. I also like the Saturday appointments you can make. These book early, obviously, so i suggest you call about 3-4 weeks before to schedule your exam. read more

Dr. Poole did not ever introduce himself to me. He rushed me into the exam room, did a very quick "exam" and tried to sell me a pair of bifocals although he told me all I needed was reading glasses. Disappointing to say the least. The office staff were not rude but also were not over the top inviting, however, the lady who helped me choose my glasses was most personable. I will not go back. read more