Dr. Chan is the best! He worked me in for an appointment for a fractured tooth (I fractured my…read moretooth while in Europe and was in a great deal of pain). He did the consultation, x rays and extraction and I'm thankful to be on the road to recovery! He and his staff put me at ease immediately and took great care of me. I highly recommend Dr. Chan!

I was new to the area and in need of 2 molar extractions and 2 implants. I called a few local…read moreDental Offices looking for a good recommendation to a local Oral Surgeon. Dr. Gary Chan in Redlands was highly recommended. I had very positive experience with Dr. Chan and his staff. My molar extractions, bone grafting and installation of implants were done with no issues or discomfort. I didn't even use any pain meds after the procedures. Dr. Chan and his staff are very professional, pleasant and I highly recommend them. Thank you, Dr. Chan and staff!

I am very grateful and pleased by the professional services provided to me by Dr. Kim and his…read moreentire staff. They were all very kind and compassionate as well. The office is very clean and pleasant, Hannah, his assistant, was so accommodating that she even asked me for my music preference to play during the procedure. This was my second extraction by Dr. Kim. The first being three years ago. An infected lower molar was extracted quickly and the infected area was treated with no pain experienced, only a very little pressure was felt. The second extraction was two days ago. This time an upper molar broke off making the extraction more challenging. My sinus area was also involved and inflamed. Once again no pain was felt and both procedures were performed using local anesthesia. I was given the option of general anesthesia but declined it both times with no regrets. Recovery has been quick for both extractions with minimal bleeding the first half hour when changing the gauze. No pain medications have been needed for both procedures. I highly recommend Dr. Kim to all my friends and family. I was referred here both times by my regular dentist, Dr. Lawrence Wong, who only has the highest regard for Dr. Kim and his staff.

The doctor was personable and professional during my consultation. However, I have significant…read moreconcerns regarding the practice's billing structure. In addition to the standard costs associated with treatment, I was informed of a $7,500 "surgical planning fee," along with other charges that are not covered by insurance. As a result, my out-of-pocket costs for an otherwise covered jaw surgery would exceed $10,000. None of the other surgeons I consulted with assessed similar fees. I am also disappointed by the delays surrounding my imaging refund. In March, I was advised that the imaging costs would be refunded once the insurance claim was processed. I received confirmation is was processed in April. It is now nearly July, and I have been told that it may take an additional 30 to 45 days to receive reimbursement.

My experience with Barstow Friendly Smiles and Craig Robinson Dr. involved significant…read moremisrepresentation of insurance coverage and a lack of transparency throughout the entire process. I was told--both verbally and in writing--that my insurance would cover 60% and 40% of the total cost of a crown and mouth guard, and I was required to pay the full $3,596.25 upfront based on that representation. This was false. My insurance ultimately covered only $279.64. After receiving my Explanation of Benefits, I contacted both the dental office and my insurance. My insurer confirmed that the office had been clearly told on the date of service that coverage applied only to the allowed amount, not the total billed amount. This critical information was never disclosed to me. I agreed to treatment solely because I was assured I would be reimbursed a specific percentage of the full cost. Since then, the office has provided inconsistent explanations, denied statements that were later proven untrue, and has not contacted my insurance again despite repeatedly claiming they were "working on it." I also requested a copy of the document I signed showing the quoted coverage, and the office failed to provide it. I have repeatedly asked to speak with the dentist or owner regarding this issue, and each time I have been told I am not allowed to speak with anyone except Ruby at the front desk. This refusal to escalate concerns or allow communication with management is unacceptable. I believe I was induced into unnecessary and costly treatment based on inaccurate and misleading information. The lack of disclosure, refusal to correct the issue, and ongoing evasiveness demonstrate a serious disregard for patient rights. I cannot recommend this office to anyone seeking honest or transparent dental care.

Been with Robinson for 26 years. The best in the area. Great helpful staff. Friendly competent work…read morefrom everyone. Doc has become a friend over the years and cares for his patients.

I got my wisdom teeth out here and had a great experience.The nurses were very kind and…read moreknowledgable. Dr. Paxman was reassuring and answered my questions calmly. They were also good about checking in post surgery to make sure recovery was well and gave detailed instructions. The whole procedure went as smoothly as I could have hoped, and I came here on referral of dentist. I would recommend to all!

Dr Paxman is the best oral surgeon along with all of their staff especially Lilly. I've had several…read moreteeth extracted and implants surgeries. He professional, caring, friendly and has exceptional bedside care. I recommend anyone needing oral surgery or Maxillary surgery

I honestly cannot say enough good things about my experience at IEOMFS, with Dr. Dudziak & also…read moreManny. I put off removing my 4 wisdom teeth for the last 5 years because I was honestly terrified. I am a mom of 3 so I was really scared to go under anesthesia and also had never had any kind of oral surgery. Fast forward my wisdom teeth were causing me so much pain it became unbearable. My dentist referred me to IEOMFS for a consultation. Dr. Dudziak was very thorough and answered all of my questions. Kate was very kind and Manny was absolutely amazing. They both recognized how anxious I was the day of my procedure. Manny started talking to me about other things to get my mind off the procedure while Kate got me hooked up to nitrous oxide. I am not kidding you as strange as it sounds from that point on I had a blast. I couldn't stop laughing. Manny was so sweet and funny and kind. Dr. Dudziak came in and gave me my IV (he was fantastic at administering that as well) and he answered my questions I had prior to my procedure. From that point forward all I remember is waking up and it was all over with. (I know I was pretty silly on the nitrous and they were all so kind and funny and patient with me which I am so grateful for). I asked Kate to see my teeth that were extracted and she was kind enough to show me too which was really neat to see. I woke up so happy and relieved that I finally had gotten my wisdom teeth taken care of .. no pain or memory of the extractions/coronectomies at all whatsoever. To whoever is reading this review that needs their wisdom teeth taken care of: please just get it done and over with - and make sure to get it done here if you want a seamless experience. Do not wait like I did - the procedure and recovery really truly is not bad at all and wasn't scary at all. The procedure itself was actually enjoyable and the recovery has been more than manageable (even with me being 33 years old & having the possible risk of having a harder recovery at an older age.) I am currently on day 3 of my recovery and am already feeling so much better. I fully believe a huge contributor to this is because Dr. Dudziak is so incredibly skilled and gifted at what he does. (I have also religiously followed all of my post op care instructions they gave me). My experience with IEOMFS was all in all exceptional from the front desk, to the surgery, to my post op care as well. They are so incredibly thorough and on top on every single detail: - They sent in my prescriptions 5 days prior to surgery - called me to make sure I had them prior to surgery - answered all of my questions (I had way too many ) - gave me a ton of post op goodies (head wrap that holds cold packs that you can also use for warm packs, extra cold/warm packs, chapstick, a smoothie, a thank you card and other supplies for post op care). - The evening after my procedure I had a question about a prescription .. my husband left a message after-hours and they called him back quickly to answer the question even after-hours! -They called me day 2 to check in on me and see how I was doing. I have had 3 c-sections and never in my life have I experienced this kind of care and attention to detail pre op, during surgery or post op. Their service is top notch and so on point it's honestly amazing and deserves to be recognized. I have learned in life that there are certain things you truly do get what you pay for with (tattoos, car repairs and dental care). My experience and procedure I had done here was worth every single penny and I would choose IEOMFS and Dr. Dudziak a thousand times over. I will absolutely be referring all of my friends/family here and have already started telling the people I know that need their wisdom teeth taken care of to go here. A huge thank you to you all for giving me such an incredible experience I cannot thank you enough!! Every single one of you are absolutely amazing and I will forever be grateful for you and my experience at IEOMFS!

I called the office to see if they can do an emergency tooth extraction for my wisdom tooth as I…read morewas experiencing intense cheek swelling and they kindly were able to take me in that same day. After the X-Rays, I was able to go into surgery right after. Dr. Dudziak, the nurses, and staff were all so incredible. I was a bit nervous as I have never been under anesthesia, but everyone made me feel comfortable and safe. By the 2nd day after the surgery, I was no longer in pain and felt back to normal. I highly recommend visiting this office for your dental concerns!

I went last month in April to get my wisdom teeth pulled out. All staff and DRs made me feel very…read morewelcomed and comfortable. They answered any question/ concerns I had. The follow up care kit was easy to follow. Appreciate you all. Thank you once again!

I went in really nervous, but had decided that dental implant surgery was the best option for me…read more This was the best possible solution. The surgeons that worked on me had incredible credentials, they explained everything thoroughly, were patient with me kind and understanding. So is the entire staff at this location. I looked at another location in Corona and they made me really uncomfortable for a lot of reasons. So I'm really happy that I ended up here, and highly recommend them.