This is a super professional, great pool company! Super kind and attentive I fully recommend them…read more They do an incredible job for a great price.

We have struggled keeping our saltwater pool clean and sparkling. After years with another local…read moreprofessional pool company just dumping tons of shock in every week, we decided to switch to Bayside Aquatics. Best decision! After just a month of service with them, our pool is back to "health." Our algae problem disappeared and the pool is balanced and beautiful. It's back to being as good as new! I can't recommend Bayside Aquatics enough. I tell everyone about their excellent friendly service. They are quick and careful and scheduled with their cleanings. Do not hesitate to give them a try. You will not regret it.

I regret to say "It's time to take action" against POOL AID, Mr. Lee Allen for plumbing…read moreinstallation gone bad.... A person can only take so much! It's really sad when it takes 7 months to build and you pray it don't rain for fear water will go behind the liner causing the liner to pop loose! OR better yet... Ground water flooding your pool from the overflow due to faulty plumbing. The saddest part is I trusted this company and still after 7 months it took to build it, we are having problems? Just correct the problem right so you don't have to keep coming back! Disappointed customer! The pictures attached are the results of Pool Aid Services. The entire flooring of the pool as well as side walls MUST be re-done. The pool was completed and paid for 3/14/2021. Like Comment Share

Lee Allen came by to give us a quote and he was friendly and honest- deposit paid and new liner…read moreordered. He promised it would be ready for Mother's Day even though they ran into complications during the replacement of the liner. It seems we had more damage in the deep end then we were able to detect until the liner was removed. Some more $ and more repairs had to take place but Lee still kept his promise to have it ready for Mother's Day May 2017. It turned out beautiful and you can see all of the photos from the project posted here. I would recommend this business for pool repairs and replacement of pool liners.

Highly UNprofessional! Arrive for initial consultation and…read moresaw the pool company that was installing the new liner and made an assumption that we had hired another Pool cleaning company. She left without meeting with us to explain the situation.

Jessica attached my pool with severely out of spec chemistry, algae growth, black mold and other…read moreissues. She brought the pool back to crystal clear and blue with one extensive treatment. She is knowledgeable and reliable. I wished I had changed pool services much sooner now that I know what a well serviced pool really looks like!

I had Jubilee Pool and Patio for 7 weeks before I cancelled, a green-to-clean followed by weekly…read moremaintenance. The green-to-clean worked for exactly 1 of those 7 weeks. The remaining 6, my pool was green or flat-out unswimmable. The worst stretch was August 1st through the 24th, bright green the entire time, because the owner said he "couldn't get through the gate." Every single one of his techs got in weekly all season with zero issues, and there was a note on my account with instructions on how to get in. Somehow only the owner had a problem. They then charged me extra labor to fix a mess caused by their own missed service. I pushed back, but the owner personally assured me if I paid it, the pool would be perfect by that Monday. I paid it. Monday came, the pool was greener than before. The pool also needed a sand filter repair, it was leaking. They quoted me a price that was literally double what I ended up paying to fix it myself elsewhere. Before I did, I confirmed with them directly that as long as I got it repaired within 48 hours, they would not charge me anything additional. They agreed. I held up my end and got it fixed in 48 hours. They charged me additional labor and chemicals anyway. I canceled and respectfully asked not to be charged for a month my pool was completely vile and green the entire time. Instead, with a week still left in the month, they tried to run my card for the full month plus almost $200 more in "labor" to fix their own mistake. When it got declined, they kept lowering the amount and resubmitting until one finally went through. All in, I paid this company almost $2,000 across 7 weeks of service where the pool was actually usable for 1 of those weeks. Their answer when I called them out was that they "did the work." I don't pay for effort, I pay for a clean, swimmable pool, the one thing they never actually delivered for 6 out of 7 weeks. They're also close to double what other local companies charge for the same service. Since canceling, I shocked and brushed the pool myself. It's completely clear and blue after 4 days. It took me 4 days to do what "the professionals" couldn't manage in over a month. This just isn't how you run a business or treat the people paying you. You don't miss a week of service, blame it on a gate your own techs walk through every week, break an agreement the second it's convenient, and then try to squeeze extra money out the door after a customer cancels over completely legitimate concerns. Do not hire this company.

Barry took care of us and keeps our pool running perfectly! We get excellent customer service from…read moreKaylee and experienced and knowledgeable service from Barry. Such a great company! Highly recommend!

These guys are phenomenal. We originally went to them for the first time a few years ago when we…read morehad a basic 15 ft round Walmart pool and needed help with a spare part for the pump. My husband and an employee ended up getting into a conversation about the previous owners of our home leaving an old Hayward pool pump and filter system here. Next thing you know, we left with pipes and parts needed to connect that pump to our pool. The following March, we were back there again, only this time it was to purchase a much bigger and better above ground pool from them. We opted for the 15ft x 30ft oval pool, 52" deep. They made the process easy, and within a month, our pool was installed and ready to go. It would have only been 2 weeks, but weather was consistently nasty and the date kept getting pushed back. They even make bundle packages to include decks, which we took advantage of. Since then, we've used them for products, free water testing, advice, and more. It's always a pleasure going to Spa and Tub, and the kids love getting to see all of the hot tub and pool displays when we go in. These guys (and ladies!) are always incredibly helpful teaching me how to keep my pool top notch and sparkling clean, and never try to sell us anything we don't need. I trust them 100%. If cleaning and maintaining your pool isn't your thing, they offer those services as well. Give them a call.

DISCLAIMER: Spa & Tub along with their main installer, Sean, are highly recommended. My experience…read moreis below------- Bought a 15x30 pool and I think I'm going to love it. I'm not sure yet, because I haven't been able to use it. My backyard was a tricky install due to a very steep slope. Communication was severely lacking with the plan and install. Salesman didn't go over any install plans, just said an installer would get with me due to the install being unique. Our installer (Sean) was very polite and seemed very knowledgeable. The install requires 2 retaining walls, the First was done quickly to allow the pool install. The second one took 3 days of phone calls before someone showed up. Once they did arrive (after 5 pm) I had to leave and asked if I could just leave payment with them. Owner (Zeb) asked me to leave it in his truck. Opened his door and there were bottles of beer with condensation on them, obviously cold, so not only were they drinking while working on my property, but also driving. I was left with a huge gap between my house and retaining wall. When I called to see about someone returning to fill that in, I was told that was my responsibility unless I paid an additional $500 after I had already paid a total of $5700 for install and retaining walls. So, I spent a week after working my regular job outside with a shovel to fill in the gap so my foundation to my home wouldn't crack. I'm sure this review should have gone somewhere else, that Pool and Spa are simply selling a product and then done with it, but anyone reading this needs to be aware of what happens after you buy. Ask questions, be persistent and demand all steps in writing. I would buy a product from Pool and Spa but wouldn't recommend any work done by Zeb or Brown Construction.

Great customer service, friendly, honest and showed up. Beautiful liner. We appreciate your…read moreadvice. Family business. Hard working honest people.

DO NOT USE THIS COMPANY…read more I am a reservist in the United States Army. I bought a house sight unseen while I was deployed overseas. Before I closed on the house, the previous owners disclosed to me that there was a leak in the pool and that I would need a new liner. My realtor recommended Premier Choice Pools to do an estimate to repair the leak. They did the estimate and I elected to go ahead with the purchase of the home and to use them to make the repairs. I am not from the area and did not know which was the best company to use so I put my faith in PCP because my realtor seemed to think they would do a good job. In November of 2021, I returned from my overseas deployment and went into contract with PCP. They replaced the liner and I was very pleased with how professional they seemed at the time, in spite of reading negative reviews and complaints on BBB. I initially gave them a glowing review myself. But then reality set in. Just a couple of weeks after the installation of the new liner, the pool was still leaking. They sent out a company to check for the leak and one of the employees of that company told me that the liner had been installed improperly. I reported this to PCP and they unabashedly denied that it was their fault but still agreed to pay for the leak detection service. They also told me over the phone in a recorded call that they would continue to work with me until the pool was fixed because they wanted to do right by me, even though they assured me it was not their fault. That being said, the edges of the liner also started to come out around that time. I was still focused on the leak and was working with them to try to get the leak stopped and figured I would address the corners once that issue was addressed. Eventually, the plan was to have PCP drain the pool and have another company seal the main drain where the leak appears to be coming from. PCP set up a date to do the installation and we were going to go from there. But then, they sent me an email telling me they had to cancel the installation because they were going out of business. I immediately began having other companies out to look at my pool to determine what next steps to take and ALL OF THESE COMPANIES told me that my pool liner was installed incorrectly and that PCP are the ones responsible for my leak and that I would have to have a new liner installed properly to stop the leak. PCP then sends me a text message out of nowhere asking if we were still on for them to come fix my leak. I was flabbergasted because they said they were going out of business but I decided to go ahead and see what they had to say but then they sent me a contact wanting me to pay more money and completely absolving them of any liability if anything were to go wrong and were STILL NOT GUARANTEEING to fix the underlying issue. I responded to their email telling them that they needed to do what is right and fix the leak and the edges of the liner. They then said they were taking me off of their schedule. I then updated my reviews on various sites with respect to the service because I do not want anyone else to be bamboozled as I was by this company. When they saw my reviews, they immediately emailed me threatening me that I needed to take down my reviews and my photos of my pool or they are going to sue me and put a lien on my property. Che Che even texted me last evening again asking me to take down my review and the photos. That is the kind of customer service you can expect if you hire Premier Choice Pools. Do yourself a favor and DO NOT USE THIS COMPANY.

I called and ask Mr Wright to come and inspect and service a pool with a home I had just bought…read more.... He gave me the best price of anyone I could find in mobile Alabama and did a good job....I am happy with these people...