This place sucks do not I repeat do not get service from here he was so disrespectful and I do not…read morerecommend at all he had to take care of his kids and that's no a good service

My husband has been taking care of our pool cleaning for almost 2 years has been able to keep it…read moreclean and clear since he's been doing it but since he had gotten super swamped at work. It had gotten hard for him to keep up with the pool. After it being windy and rainy our pool gathered a lot of dirt at the bottom of the pool and for some reason our vacuum wasn't picking up. So with memorial weekend coming up we decided to hire someone to clean our pool very last min. Which Carlos was able to come out the next day and at the time seemed very knowledgeable. So we hired him. The pool came out clean and he has came every week until he missed a week without notifying us he wouldn't be available to clean the pool. That week that he missed our pool started to gather algy. I contacted Carlos to see if he was still going to be cleaning our pool since it's started to turn green from the week he missed. However if he had been coming weekly to clean our pool. There is no reason why our pool should be turning green with one week missed. He mentioned that he would be coming the following week and that his wife was supposed to be emailing us or have contacted us to let us know he wasn't working that week but we never got a word from either party. At this point I was just really frustrated cause 4th of July was the following week and our pool started turning green and if he had planned to take the week off he should of prepared with the upcoming holiday. He ended up cleaning our pool 7/2/18 and added chlorine and acid to help with the green. However our pool should of been shocked but it wasn't. Also our pool was still green and super foggy so I contacted him that night to find out if our pool was gonna clear up before the holiday and he mentioned he would return the next day to follow up. Which he did return. He did some more cleaning, checked if the filter and everything was running correctly. My husband cleaned the filters that night to make sure it wasn't the problem for our pool not getting clean. Next day comes 4th of July our pool is still foggy greenish and we aren't able to use the pool since I wouldn't let the kids in with it looking the way it was. Comes a few days later our pool is officially green as it would be. 1 week missed and a day of pouring chlorine and acids just made our pool worse and green! I contacted him to let him know that we weren't gonna be using him anymore and my husband would be going back to cleaning the pool. There is no reason our pool should of turned green. The filters are clean. It's shooting water correctly even tho he mentioned it was shooting everything back when he cleaned but we never had a problem with our pool before hiring him on. Our water level was never up and he would never turn it on to fill the pool either. I have cameras in our backyard and noticed that he would only do a 20-30 min cleaning when our old pool guy would take an hour along with husbands cleaning. It doesn't take 20-30min to clean a pool. My husband took a sample of the water to Leslie's to find out what he needs to do to get our pool back to normal and when they checked our levels they said our pool had no chlorine and our levels were completely off. My husband is now in the process of getting our pool back to normal. Which just sucks cause we are going through a heat wave and all our kids want to do is go into our pool.

Hieu and his team are AMAZING!!! Like many of you, I have gone through countless pool service guys…read moreand each one of them either do a so-so job or they just straight out SUCK. Hieu completely surprised me the first day he cleaned my pool. He is extremely knowledgeable about the balance and chemistry of pool water (sounded like a chem professor) and he was confident that he will get my pool to finally sparkle. And he did exactly that. For the past 8 years I've heard all those Bull Sh*%# responses from my previous pool guys when I ask them why my pool water and pool flooring never looks clean even minutes after they service the pool. Pure laziness is the true answer. Hieu and his team would brush and clean the sides of the pool and spa very throughly. They do thorough skimming, cleaning and vacuuming. I no longer see green/algae at the corners. I no longer see that layer of debris on the surface. The steps look great! Every corner of my pool and spa looks clean! The water sparkles! Here are before and after photos. The first photo is how my pool used to look every day even moments after a pool service. The 2nd photo shows how the pool looks 3+ days after Hieu and team had cleaned it. You will not find a better and more honest guy than Hieu to maintain your pool. Hieu is proud of the results he brings and his work ethics puts every lazy pool guy to shame.

Serviced my pool for a while, not bad but not great. We learned about how to set the pool a bit…read morewhen we got the home. He had no clue though, but followed our instructions, so we kept his service. Price was okay for that. But than hey damaged my downspouts on the side of my home, created conditions on the side of my home that my mother who's 84 almost had an accident. We advised them about it but they were doing the same things. Than he decided to pass me on to a friend of his for service without consulting me. After he quit he demanded to pay him $140 for service he never performed. For the last six months I'm constantly bombarded with threats to pay or they will put me on collection. I only asked for proof of service for the charges. He's not providing it. Very disappointed as he seemed to be a nice guy but it turned out no knowledge about pools + they shake you down for services not performed and put you in collection if you don't pay Pictures shows the pool after a service p.s This is unbelievable After I posted this review Mr. Hieu called me and threatened me, called me names Now me and my family is considering to get a restraining order against him as my wife is really scared. Shame on you!!! This is his reply via Text: "I give you one last chance to pay and to take down yelp review or I will post this everywhere: Is almost always drunk and or drinking, almost every time we would service, he would come out trying to make conversations, twice he would brag about having very young Asian girls over while his wife is away, once he even showed me pictures of what looks like under age Asian girls. We had to quit because he is just to much and he never pays on time and yes he still owes us 140.00 It is a fact and yes I have witnesses " I guess if you don't pay up he assassinate your character. Hire him on your own risk

Frank to the rescue! With all the craziness of Covid. We…read morehave circled the wagons and are staying home as much as possible. Thank goodness we have a pool and spa in the backyard. Well, a couple of days ago the spa would heat up to the desired temperature and then immediately start to cool down. I'm a pretty handy guy so I took a look under the hood and didn't recognize a damn thing. I figure I better let the expert handle it. Frank showed up on time war mask was polite and courteous and immediately found the problem. He had the parts on him and fix it right away for a fraction of what I feared it would cost. I would be very comfortable recommending Frank to any of my friends or family.

Mako pools serviced our pool for over a year. Out of nowhere on the 15th of the month we were…read moreinformed that he no longer serviced our pool as of 15 days ago. He quit doing our pool and didn't tell us about us until 2 weeks later. We had to scramble as it's about to be summer and we found out the cyanuric acid is 10x higher than it should be!! Him quitting now makes more sense as the only way to fix this is to completely drain our pool and refill it. What a completely disaster this has been--beware!

Had Gabe service my pool for 3 years since we moved in and he's been great. He's honest,…read moreknowledgeable, and reliable.

Fred is THE MAN! My pool was just disgusting after the 4th of July. My pool guy shocked it twice…read moreand still could not get it looking decent a month later. I turned to Fred and 9 days later, boom BOOM sparkling clean. I cannot say enough about his professionalism, punctuality and willingness to help in areas that I don't even pay him for regarding timers and various leaks. He's a true find. I would recommend him to anyone! My pool guy for life.

Cannot thank Fred and Sam enough for bringing our pool back to life!! If only I had a before…read morepicture of our swamp-of-a-pool to prove their skill set. We have had so many pool issues since purchasing this house and now we can finally enjoy our backyard oasis. Fred was very quick to respond to the quote request and has been so communicative and easy to work with. If you're looking for a trusted, skilled, affordable, family-owned pool service, no need to look further! Not only have I gained a clean and well-maintained pool, I've also gained two great guys as friends. Thank you Sesma's Pool Service!

Tom at Adventure Pool was awesome to work with. He helped me get all the pool equipment set up and…read moretook the time to explain everything instead of just rushing through it. Anytime I had a question he was happy to answer it. You can tell he really knows what he's doing. Really happy with the service. Definetly recomend Tom if you need help with your pool equipment.

Tom is very knowledgeable and professional in all the services he provides for our pool. Can't…read morerecommend him enough!

Great Service! Family Owned. Rob has been servicing our pool for well over 20 years. We've had our…read morepool resurfaced, new pool pump, heater removed, new filters over the years and we are completely satisfied!

Rob is extremely knowledgeable, reliable and honest. He helped me relocate and upgrade my pool…read moreequipment as well as provided valuable pool maintenance recommendations. His monthly service is highly sought after and does not rely upon high levels of chemicals to maintain. I recommend his service to all of my friends and fellow yelp users.

We has Harbour pools build a pool and spa for us, originally we asked Kyle on how he would get…read moremachinery into back yard, he said no worries we do this.all the time, long story short they ran over our grass and front yard with there machines, left our front yard a mess, Kyle said he would fix that, it never happened, so I ended up hiring someone to fix front yard, our pebble tech has bubbles, Kyle always said you have this warranty that will cover any issues, our spa tile has been popping off since the 1st month of work, we asked him many times to come out to repair tile,. Alot of the spa tile is hollow behind the tile when you tap on them ,just a matter of time before they pop off as well, it's been almost 6 years and we can't get Kyle to come out to repair anything, extremely frustrating to spend all of that money for.a.dream pool.and backyard just to be ignored, Kyle sub contracts just about all of his work, not.a good thing at all, , in short, We do not refer and we do advise anyone thinking about using Harbour pools to reconsider your pool builder choices, unless you don't mind throwing your hard earned money away, and getting crappy workmanship out of Harbour pools , Kyle does not care about your job, all he cares about is getting a check from you , This company, Harbour pools was once a good company when his parents were running it but since Kyle took over he is running it into the ground,. We do not recommend this company, do your homework 1st, this company take advantage of you and leave you so disappointed, buyer be ware of this crappy company, terrible customer service and terrible work done by them Don't use them!!!!!!​

My neighbors are building a pool. Earlier this week they had the gunite applied to the pool. The…read moretruck left several large puddles of an oily substance. We live at the bottom of the culdesac where kids play in the street, people rides bikes, etc. I went to City Hall and got a copy of the permit which listed Harbour pools as the builders. I called and the next day got a call back from Kyle. He told me he would be out that day to clean up the mess. I had already bought a large container of sand to absorb the oils. So people would make a much bigger mess or track the oil base into there homes. Kyle promised he would personally clean it up. 48 hours later, no change. A few minutes after this post. Someone showed up and cleaned anything I missed. Again, I reached out to Kyle and recieved the same empty promises. So I spent an hour today, cleaning up there mess. I imagine this same vehicle is leaving these messes at all there job sights. Hire a pool company that does what they promise.