We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Mike Wilson (service tech) called me back same day and gave me advice and pricing. He was pleasant…read moreand informative with my Hot Tub drainage issue. I will have Hydra Hot Tubs and Pools service both my pool and hot tub in the future

Julia is awesome. Helps me manage my spa in a very professional and friendly manner every time I…read moreneed help

Service was great and they were very helpful in explaining their products and quality of their…read moreproducts. Definitely recommend.

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Amazing company and honest guy! Went through 3 other companies, the most recent charged me $900 for…read morea month and couldn't get my pool right. Brett helped get the pool working, changed my pump and has been available to answer any questions we have had along the way. He has been incredible and my kids are swimming like crazy. can't say enough good things about him.

So this review is long overdue, but better late than never. We purchased a hot tub from FOL and…read morewere extremely pleased with the sales and installation process. In talking with Andrey during the installation, we learned FOL also does landscaping, outdoor patio and kitchens etc. We contracted with FOL to have 12 trees (a combination of thujas and arborvitae), azaleas and purple fountain grass. We also had them extend the sprinkler system into the back yard. Couldn't be more pleased with all of the work the team did. Again, great sales and service and follow up when we had questions. Highly recommend you reach out to Andrey for your needs.

Been a customer for years spent multiple thousands there buying equipment. They will have some…read morereally good deals price-wise. They are not very service friendly or communicate well. Example bought outdoor refrigerator price was above online price but they install it and haul the old one away. Problem refrigerator was not leveled. I watched the install it looked good. When checking it later it did rock. I signed off on the job so that is my fault but after having multiple surgery's it's hard to throughly examine and test everything. I asked if some someone could drop by and level up the legs, no hurry just when they are in the neighborhood. I was told that will be $179 to stop at your house. That seems to be unreasonable to me. In the future i will buy online and hire a contractor to install.

The 3 story slide is worth the wait in line. The seating gets taken quickly but you can always find…read moresomewhere to place your stuff. Locker rooms and bathrooms are relatively clean for what it is. Lazy river is the best. You can go around as many times as you want. Whirlpool is the kids sanctuary. $15/person but discount if you're a Mecklenburg resident. Needs better parking.

I love this place. Off season is just as good as on season. Hours of operation are appreciated and…read moreappropriate!!!!! Kid enjoy the spot and had a good time!

Sunday Hot Springs is an absolute dream. It's deeply relaxing and invigorating at the same time…read more(hello, cold plunge!!). From the moment you step inside, you're transported -- we honestly forgot we were in Charlotte for a minute and felt like we were at a European spa. The steam room with eucalyptus and the thermal soak were my favorite elements -- pure bliss. Everything you need is thoughtfully provided: towels, robes, lockers, water, and hot tea are all complimentary, which makes the experience feel effortless and elevated. Kombucha is also available to purchase, which was a nice touch. When we visited, there were only a few other guests, so it felt quiet, calm, and wonderfully uncrowded. The front desk staff was warm and welcoming and took a few minutes to explain everything when we arrived, which we really appreciated. Such a fantastic addition to Charlotte. Highly recommend if you're looking to truly unwind and reset -- we'll definitely be back!

Immaculately curated hydrotherapy spa. Obsessed. Water circuit spas are my hobby and I give the…read morefacilities top marks. The dry sauna alone is a work of art. Vibes are high here. At first visit, it's more than a wellness experience, it's positioned to provide Charlotte a valuable wellness community and I am absolutely thrilled I snagged a legacy membership back in March. Details, details! Spa sessions are 2 hours here and you rotate through the facilities at your leisure. Men's and Women's locker rooms are available which include a private changing room and a private shower. Guests have access to individual lockers which open with wristbands provided on arrival. The lockers are large enough to store a work tote and shoes. The facilities themselves are impeccably curated from the exposed brick walls upon which the lights from the pools dance (going to be so beautiful at night), textured flooring to prevent slipping, to the gorgeous, elevated lounge furniture. A water station is set up with cups to stay hydrated. Various flavors of kombucha are on tap, which you can enjoy while relaxing in the thermal spa or lounge. Items they plan to introduce - herbal teas, matcha, and an outdoor lounge - which I think will be the perfect spot to read a book in the fall. Charlotte deserves this. That is all -

Ted knows his stuff. I received great service and wish I had him be able to do our work much…read more sooner. He is truly gifted with attention to detail, experience, skill, and integrity with perfect down to the millimeter precision pool liner installation. Ted also repaired vermiculite damage that occurred due to us not knowing the pool had been drained completely due to a storm causing a large branch to tear the liner after falling on our fence. Excellent work with great follow up, educational materials, and support. Probably the most honest businessman I've encountered since coming to NC. Highly recommend.

Ted has so much knowledge that he was willing to share. Took his time explaining options…read morethoroughly. Is very down to earth and not salesy at all. When the time comes to replace our liner we will definitely be giving him a call.

Carolinas did a great job! Would definitely use them again. They were always on time for the…read moreappointments and we are very happy with the final product

Trey did a great job even with several dogs running around. Ashley was great to communicate with…read more Look forward to working together in the future!

I've had the best experiences at the MACC! I have a running injury and have only been cleared for…read moreswimming and cycling, and being able to come here and swim laps has been such a blessing. The staff at the front desk are super friendly, the locker rooms are spacious and clean, they have a TON of lanes and are never too crowded, and they have a huge tub that is perfect for recovering in. They also have a small gym in the front with cardio and weight machines Perfect location right on the edge of uptown, and at only $45/month, it's a total steal.

Friendly desk staff and swim instructors. Swim classes are cost efficient, fun, and effective!read more