Alpine will put you in the swim of the season. They do what they say they will do in a timely and…read moreprofessional manner.

First off the inside sales people are very helpful.Their prices are a little higher than the…read moreinternet stores but the real problem here is the service department and not all the workers just one in particular who took our money and kept it without turning it over to the store. Don't know how they did it I just know we got a $1400 circuit board put in and me being the honest guy that I am told them they could just mail the rec out to us.Bad move on my part cause according to them it was never replaced by them and they have no record of them putting one in.Well there is much more that happened and I just wanted everyone to know about them

If you have a pool or hot tub, save his contact info for when you need it…read more We have a hot tub and Phil was SuperMan when it came to diagnosing & fixing my problem. The hot tub just stopped working- NO lights, NO heat, NO bubbles... Phil came by and after a very tricky diagnosis... IT'S ALIVE...! My Hot Tub was fully functional once again. If I have any future issues- I'm calling Phil.

I took a huge gamble in building my own hot tub, poured cement. I got it poured, tiled and plumbed…read moreand it worked for a few minutes and shut down. Phil diagnosed the problem and not only fixed it, when we sprung a leak, he didn't tell me to get the guys who caused it to fix it, he fixed it himself! He worked 6.5 hrs straight, fixing one problem after another until it worked, finishing at 9:30 at night. I was blown away - tremendous expertise and a work ethic second to none! I can not say enough good things about Phil!

I've been a customer at PoolCity for many years and have made several major purchases. Installtion,…read moreservice and primarily sales and management have been nothing but a tremendous and satisfying experience. Starting with Kaitlyn Stayrook, who sold us first hot tub, when working at the Washington, Pa location. She has been nothing short of an amazing, friendly and knowledgeable employee, always making suggestions or explanations regarding our hot tub and pool needs. The current manager at West Mifflin is Ken. He is always there when needed to answer a question or lift something heavy and does everything with a big smile (goes along with his physical stature and personality ! )I am thoroughly happy to have been able submit this honest review.

I did not get the salesperson's name, but he could not have been more helpful and accommodating in…read moregetting us exactly what we needed at a discount price. All of our deck and patio furniture in recent years came from Pool City and although the price tags are often a bit high, the overall quality and comfort makes it worth the price you pay.

Excellent place - friendly people - fair prices…read more Call or look at their website to check times they are open. Time in Yelp is wrong. We have been coming here for years. While I did not purchase my pool here - I buy all my chemicals here and get my water tested to make sure everything is good and folks are safe swimming. They Sell pools and accessories ( which I typically have to check out each time I go) Definitely recommend!

From the owner: We offer pool servicesread more

Be very careful of their so called 3 year warranty. They do not back their products like you would…read morehope. You are still responsible for a $150 charge for the tech to show up and that doesn't cover the electronics. Electronics are only covered for 1 year. Tech =$150+parts+labor and my hot tub is only 1-1/2 years old. Do yourself a favor and shop around.

Thought the personnel and the service was great. Could have used a little bit of confirmation…read moreprior to the service date. Would recommend their service.

Great selection of a variety of different products. Very knowledgeable and helpful staff. Store is…read morealways clean and well stocked.

Wasn't acknowledged as I was waiting. Only 1 worker visible and 3 customers at the counterread more

Horrible building experience. Nothing was explained, when a mistake is made it was my fault and he…read moreeven threatened to stop construction. They use contractors and you never know when they are showing up. I personally know another customer that had the same experience. Auto cover was not the right type and sticks up over pavers causing a hazzard that I have to keep weights on so the cap doesn't blow off. Do not use. You've been warned!

My experiences at the store have been great, and they're helpful and clear as to what services they…read morecan or cannot provide. Scheduling sucks! I left my name and number for service, even checked to see if they had taken down the right number, but no call backs so far! Very disappointed

well ...I've had my pool since 2018 and I have always had crystal clear water...until last year…read morewhen you changed your chemicals. I cannot get my water clear. I drained it down to 24" and refilled it. was clear for a few days. I have changed my filters many times, vacuumed with robot vac and hand vac. I have tried everything. my water remains cloudy. I have had my water tested a few times and have done whatever I was advised to do but still not clear. Before last year my water was crystal clear even when I first opened it and when I would have my water tested, I would be told it was almost perfect. I followed your instructions to a T. But now!!! I am always happy with the people and service but very frustrated and disappointed with this water issue. I don't like looking at my pool and not seeing the sparkling crystal clear water.

Great price on pool shock. Friendly customer service. Chances to win free prizes. Will go back!read more

I love this store. I have been shopping here since they were in Caste Village. The furniture is…read morefabulous and the service phenomenal! The owners have always helped me choose products from tables to decor. I highly recommend this shop!

We walked in on a Saturday. Not too busy. We were asked by a nicely-dressed woman if we needed…read morehelp. My husband started by saying, "you had a store at Century 3" and before he could finish his question she interrupted and said "we've never been at Century 3." Just shut him down. He started again to ask about wanting to buy something and she again interrupted him and said again that it wasn't their store he was thinking of. That is why he stopped in, to ask about buying something they used to carry and get some info. She interrupted and didn't ask what we were looking for. She was rude, dismissive, and judgmental. We walked out. What a poor way to sell things. Did we not look like we have the means to shop there? I assure you that we do. I also guarantee we'll never come back.