We purchased a new spa here and have been super pleased with every step of the process. Bob, our…read moresalesman was very professional, communicated with us every step of the process and gave us great advice that helped us make our selection. Follow up after installation and set up has been great as well. We have been long time fans of the Hot Springs Spa brand and are hopeful this new tub will continue to meet our expectations.

Things did eventually improve and the spa is working well, thankfully.read more

I'm so upset I didn't find this company sooner!!! I'm also disappointed I didn't see them on Yelp…read morebefore. This company is AMAZING! We hired Paradise Pool in October 2015 and signed a contract with them. Our pool construction began March 16, 2016. Paradise Pool subcontracted JF Pools and Spas to begin the project. After many hurdles with Paradise Pools it was such a different experience dealing with JF Pools and Spas. Just to give one example. Paradise Pools took bad measurements and when excavation was about to begin JF caught the mistake. Instead of turning away from the project, they immediately offered us several alternatives. What could have been days or weeks of delays JF solved in a matter of minutes. They work hard and know what they're doing. These guys are truly amazing. My only regret is not having hired them initially because I didn't know about them. Check out their face book page https://www.facebook.com/JFPoolsandSpas/

I would like to advise anyone interested that this Particular location has a manager, Andrew who…read moredoes not wear a mask or take any preconditions with the current COVID-19 situation. In fact when I asked him to please wear one I was told by him that his corporate office does not require Managers to wear a mask. I am a senior citizen and need to be careful at all times. Not only does he not wear a mask but he does not enforce anyone entering the store to wear a mask either. In addition he has a speech impairment so he spits when talking. It is a nightmare and I will not be going back to that store and will be sure to let my neighbors and friends know about this situation. I don't understand how a corporate store allows this to go on with the increases in COVID-19 happening in South Florida!

Felt a very racist presence. Wasn't welcomed and was just given a dirty look when waiting on my…read moreproducts.

We were thinking about canceling our service with Pinch A Penny, but this Pinch A Penny sold to a…read morenew owner. What a EXCELLANT CHANGE, NOW they care a lot about their customers. What a change for the better. They fixed the problem from the old owner by fulling testing my pool water. Our pool never looks so good. This is a great company.

Stay away from this place! The only thing they are on time for is their monthly charge. I've gone 3…read moreweeks without them servicing my pool when they knew I was out of town. One review has them cleaning for only 8 minutes. I've clocked them on my pool less than 5 minutes and I never once saw my pool boy brush. No more for me! A total waste of money!

OJ & crew did an awesome job! I had my inground pool relined…read morewithout any issues. Nice work! Thank you!

Above the Rest Pools are the best! OJ and his crew are reliable and do a great job. They cleaned…read moreup daily and when they finished the installation left a spotless work area. He answered all my questions before, during, and after putting in the pool and even came back immediately when I thought there was a problem This is the second pool they have installed for me and I would happily use them again!

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

My experience with Superb Pools was an absolute nightmare. My pool was left in worst condition than…read morethey found it in. Avoid at all costs!! We moved into a new home that had a saltwater pool and wanted some work done, as well as find a company for regular cleanings. We wanted to have the pool light replaced, as well as have the tiles acid washed and the surrounding brick pavers cleaned. I was given a quote on Tuesday, and told that if I could approve and pay deposit by Wednesday, the work could be completed that week. We went ahead and approved the quote, as well as paid the 50% deposit. Thursday morning the work began on schedule and things appeared to be going well. We were told the pool needed to be drained below the light, but they drained the entire pool instead. It was initially not a big deal, but when they called and asked us to approve additional work since the pool was already drained, I should have realized then how this company does business. Thursday evening I received a text saying the pool was being filled overnight, and to give them an update in the morning so they could come back and finish up. I sent a text with a picture around 9:00 am. By about 1:00 pm when I had not received any response, I called and texted again. No response again. Finally someone responded and said they would be there by 3:00 pm. I received a call at 3:00 pm stating they were picking up the sealant and on their way. Someone arrived around 3:45 pm and put several bags of salt and chemicals into our pool. I could immediately tell that it was WAY too much salt, as it created a rim around the entire pool. The individual left about 10 minutes later with our pool looking absolutely terrible... lots of dirt and debris, a salty rim formed all around the pool, and the machine beeping saying there was way too much salt. I assumed they were coming back and would not leave their customers' pool like this over the weekend. Especially when they said the work would be done this week! After about an hour, I reached out with pictures and videos asking when this was going to be corrected. I sent numerous texts, phone calls, and emails over a two hour period. Finally someone responded and told me that this was completely normal and that the salty rim would be filtered out, and that the rest of the work would be done the following week! Keep in mind the machine was telling me our pool had twice the safe limit. I'm not sure whether they just do not know how to service a saltwater pool, or if they are just that negligent, but this company should not be trusted in your home. They also had the audacity to send me a bill for work that I had to hire another company to come out and fix/ complete. Our new company was APPALLED at the condition our pool was left in and has encouraged us to report them to the State. Save yourself the headache and avoid this company at all costs.

Do not trust this company! We have taken legal action against this company for our experience…read more Absolutely terrible company run by scam artists that do not know the first thing about servicing pools! They damaged our salt chlorine generator, drained our pool without permission, put 3x the maximum amount of salt allowed by the generator, and blatantly lied about the service they performed. My pool and pavers was left dirtier than it was before they started the job, and we have had to hire another company and spend money to fix their negligence and mistakes. Instead of acknowledging they did anything wrong, they would rather go to war with their customers. We filed a credit card dispute with American Express, and they are attempting to illegally workaround the dispute by hiring a third party collections/ lien to threaten us. We have hired a lawyer and gotten law enforcement involved for this matter, as this is highly fraudulent. Considering they continue to stand on their job well done, please review the photos and videos of our "acid washed" pool and pavers and judge for yourself. We are looking forward to exposing all this company's games.

Great facility and great staff with one exception the facility manager is asleep at the switch…read more There hasn't been hot water in the locker room for many months. Lots of excuses and signs with apologies that are now yelling with age. How hard is it to find a plumber or get a part?

Recently remodeled and looks really good!! Lanes for lapping, as well as shallow area for the…read morefuture champs