Why pookie why????? I gotta be honest! I'm all for supporting small business and I'll spend my money on my community before I spend it on big corporations! Pookie. You NEED better customer service! Your young people sat down on stools the entire time I ordered and asked "may I help you" in the most monotonous voice. No smile. Do me a favor. Right now I want you to look up and say the word "blue". That's just how monotone they talked! No joke! They are young and I know it's the "new" generation but with a name like Pookie you need to make sure you not really giving customers that "hood" "pookie" vibe. The establishment was very clean though! I loved that! Ok now the shaved iced.... Pookie Pookie Pookie. The shaved iced is the "MEAT" of your business! It's why most people try your place out in the first place! They are too bland! Please either stop watering them down or please invest in more expensive flavors! My strawberry tasted the same as the grape. I couldn't tell the difference! Pookie, you can do this! You just need better more energetic help, and better stronger shaved iced flavors! You have to invest in your passion! After tasting the shaved ice, I didn't want to try the other food on the menu. Oh yeah, no one cares about the fancy flower cups for the bigger sizes if it still taste like crap. I would suggest getting rid of the flower cup thingy and using that money to invest in better flavors. Get you some basic styrofoam cups: small , medium, large. People will eat out of any cup! It's what IN the cup they go after! Heck, they throw the cup away! You get where I'm going? Please Pookie, we rooting for you but you gotta do better than that! Them flavors of the shaved ice I can't do! I'll keep going down the street until you adjust the flavor. I just don't like BLAND, WEAK, flavored shaved ice! People will ALWAYS pay for what they like. Remember that! Get rid of the "image" and focus on the quality. You will do better hiring ONE upbeat, energetic, happy person than paying TWO sitting on some wooden stools teenagers! That one person will bring back more business than the lazy two!
Well, there you have it! My honest review! Goodbye! read more