I am just about to have my post surgery 2 week follow up. I have gotten quality care since my very first consult. Everything was explained to me in great details and I got a lot of paperwork to read over. I first had a consult with Dr. Bates and then worked with the surgery scheduler to find a date that works for me. I then did pre-op appointments to go over all my medication's and do some don'ts. Everything was explained to me and given to me in writing. Then came the countdown to surgery. Dr. Bates staff checked on me and made sure I knew what to do leading up to the big day. On the day of surgery I went to their surgery center, which was clean, nice and relaxing. I was nervous when I went back, but everyone was so kind and friendly. I woke up in recovery to wonderful staff members. I did have to stay the night but had a very cozy chair and a night nurse who felt like my best friend taking care of me. I almost didn't wanna go home! I'm home now recovering and I'm thankful I picked Dr. Bates and PVPS. read more

Ponte Vedra Plastic Surgery - Inside the exam room - Plastic Surgeons Near Me - Ponte Vedra Beach, Florida

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Every person you speak with will likely give you a different answer.. about pricing, about after care, about recommendations. Michelle, the Practice Director, has been trying to give me medical advice for weeks until one of the doctors finally told her that's not ok. I was almost put at risk of infection during lasers because the staff here cannot get on the same page about anything. They do have beautiful buildings, and they seem competent at first. It doesn't take long though to see that their operations are actually a disaster, so much so that your health may be put at risk. read more

I recently underwent a breast augmentation and chose Dr. Hancock after extensive research - her reputation is well-deserved. She took the time to understand my goals, explain the options (implant types, sizes, placement), and walk me through the potential risks and recovery process. I appreciated how she prioritized both aesthetics and my overall health!! Just an added bonus she is also a tiktoker and makes some great content! For info I am 5 foot, 105 lbs, and got 415CCs read more

I live out of state but when I come to our family home in PV I come to Po te Vedra Plastic Surgery for Botox. I just called for help with a prescription for medication /prescription help and was wow'd by the care and time. This experience confirms my trust!! read more

I scheduled surgery with Dr. Hancock and planned a month off with babysitters and time off from work. They scheduled my pre-op on a Wednesday before Monday surgery. Apparently, there was a question regarding my LDN medication and they tried reaching my internist's office. They were upset they weren't able to reach the doctor or get the answer they wanted regarding whether to stop the medication before surgery, so canceled the surgery on the Friday prior. Once I found out about this at noon on Friday, I went directly to my internist's office and rectified the situation. Dr. Hancock finally called me directly and we discussed all of this. She said it was too late, they had taken me off the schedule, that anesthesia had also made the decision and that she had to "trust me as a patient". She said she had gotten different information on different days. This was the first time she had opted to pick up the phone and call me. Nothing changed. I felt like she was also accusatory in some sense. I told her I thought this situation was handled incredibly poorly and unprofessionally!! I can't imagine they wouldn't work through these kinds of things much sooner in case there was any issue or question. This makes me second guess my choice of practitioner and practice. I've worked in the operating room for many years and in physician's offices. I don't think I will be rescheduling and I hope they can streamline their communication in the future so other patients won't have the same poor experience. I feel like this happened for a reason. Edit: I just found out that the office and doctor both were not up to date on Low Dose Naltrexone. Apparently due to the fact that I had requested no narcotics with anesthesia and this medication (which at high doses is used for opiate and alcohol addiction) which I take for an autoimmune disease, they thought I was an addict! Doctors, please actually talk to your patients, their other doctors and be up to date!! I rearranged my entire Summer for this and was accused of not telling the truth. read more

I recently saw Ashley for Botox injections. I live out of town and trust PVPS with important (to me) anti-aging treatments. I was disappointed with Ashley. She came into the room. She said nothing to me. There were prepared vials and she just began injecting without any discussion of what my goals were. She made me feel like a number without any personal care. Her goal was to get me out of there. Any discussion was me asking questions. read more

Last year I was treated by Dr Bates for gynecomastia. I paid $4000 for the procedure. Afterwards he kept telling me that I should be patient and allow time for the fat tissue to be absorbed. After 9 months it became evident that wasn't going to happen. I looked exactly the same .ie no change. I did my research ahead of time and came to the conclusion that this was not that difficult of a procedure. At my initial consultation Dr Bates was very enthused telling me he was going to remove a little fat here and heat up the area to emulsify the fat. At no time did he say this would be a difficult surgery. When I went for my 9 month consult he said that he told me this was a hit or miss procedure. That was a blatant lie. And of course there was no recording of this so it is my word against his. I then had the surgery at Dr Trimus' office, It was quick painless, and I could see the results in 30 days. What a difference! Looking back I'm sorry I trusted Dr Bates and regret going to Ponte Vedra Plastic Surgery. There was a disclaimer I signed just like with any surgery that there could not be a guarantee of good results. I had no results! This unscrupulous outfit took my money and refused to give me a refund. I would have been happy with half of it back. When you walk into the surgery center in PVB it's like walking into a palace. I guess it takes a lot of money to decorate and keep it looking good. The hell with patient satisfaction and the customers that trusted you!!! read more

I continue to be impressed by PVPS and their level of attention and care given to patients. I had a breast augmentation in 2020 with Dr. Sternberg and I am very happy with my results. The entire process was professional and courteous. I am now seeing Jennifer for injectables and I cannot say enough good things about her. She is not an up seller- she genuinely gives her patients her full attention and focus and is thoughtful in how she approaches treatment. She is knowledgeable and ensures her patients are informed and comfortable. Additionally, she is mindful of costs and is considerate of that which is a nice perk. The level of care I receive with her is unparalleled and I look forward to continuing to rely on her for all of my beauty needs. Highly recommended PCPS. Thank you! read more

I felt relaxed when I arrived. Once I met my medical attendant I was placed at ease. They asked what my appointment was for and what my expectations were. Then they explained the what to expect and talked me through the procedure. It was a good experience! read more

Amazing caring place. Will only go here for surgery and fillers/botox! Office staff very friendly and kind.

overbooked and understaffed!!! 2 appointments made, confirmed by PVPS texts indicating I'd be charged if I didn't show translated into the Dr not showing up after waiting 45 minutes the first time ... released and was told the doctor would follow up which she never did.. I called and rescheduled a call with doctor but was left in the dark for 25 minutes b4 I called again and again , Dr wasn't available. terrible experiences. recommend going somewhere else. read more

I first consulted with Dr. Hancock on 11/17 and she was ok very talented by her photos and reviews but bedside manner I was wishing for a bit more. She barely smilied but was nice it was strange and akward. The nurses and staff were very kind to me. After my consult I spoke to Beth the Patient Care Specialist and we spoke about the surgery more and all of the details and she said they don't submit until January. I was wanting a breast reduction and tummy tuck was not 100% sure on the tuck since I was told I will be under for about 7-8 hours and I was unsure about that so Beth told me to think on it. Also, just for the tuck seemed very high at a cost of $16,505.00. So, I recently went to another Dr. for one last consult before I make a decision and decided to go with this new surgeon/practice instead. So about 2 weeks later I get a letter in the mail from my insurance company saying ok congrats your surgery with PVPS is approved. My surgery approved nice but boo I don't want to go to PVPS any longer. Also, I was ticked that they have not spoken to me since November and did not even know what I decided on but you submitted to get paid! So I had to contact Cassie which handles the VOB with insurance and I wanted it in writing so I emailed her and CC'ed Beth and no response. I called the next week left a voicemail for her and Beth no call back and so I sent a second email and 45 minutes later got a response. Email below... Cassie 10:55 AM (45 minutes ago) to me Good Morning. I received both messages. I called your insurance company last week to let them know to cancel the authorization. Please let me know if you have any further questions. Take care. Hmmmm want me to be your patient but now just take care. And in the first email I asked for you to let me know it was taken care of but you did not bother to send a quick email last week. Also, since my consult I have been speaking with friends and family and when I mention PVPS they say run like my hair is on fire. And I also was not aware I would have to pay for the consult and they said upfront that I do not owe anything but yup they sent me a bill for $119 for that consult. But, I do wanna thank them for that because it went towards my deductible for my surgery. If you decide you choose PVPS that's all you but sure glad I avoided that one. read more

Excellent facilities, Dr. Berk is an absolute best. Debra Knight is an excellent esthetician and Amy is a great RN. I am very happy with the services I have been receiving for over 3 years. read more

I had a great experience at PVPS St. John's location. Michelle Besner is an awesome Skin Specialist! I was very comfortable throughout my appointment. My Hydrafacial procedure left my skin feeling clean and soft. Michelle has a friendly bubbly personality with an endless smile. She's definitely in the perfect career for her! She was exceedingly knowledgeable about my skin type and the products that she used and recommended for me to keep my face younger looking. She also recommended a wonderful tinted moisturizer which looked spectacular on my skin. The office is very clean! The receptionist was also nice and welcoming. I would definitely recommend Michelle Besner and Ponte Vedra Plastic Surgery located in St Johns on CR210. read more

Dr. Sternberg, RN Lisa, ARNP Jennifer, aesthetician Allyson, and Everyone Else at PVPS are simply at the top of the heap in Northeast Florida. Expertise, wisdom, and penultimate caring are their hallmarks. I was blessed to find them, and won't change. Thank You All. read more

Dr Rumsey is very professional and very professional. He does great reconstructive work. He's honest about procedures that aren't needed. The staff are all kind, professional and empathetic. They offer skin products, as well as all plastic surgery and reconstructive surgery needs. I never feel like they try to "sell" me on products. I've gone in twice and Dr Rumsey told me straight out ,"No," because he thought I'd be disappointed with results. What an honest doctor. I highly recommend him and his practice to anyone in need of a plastic surgeon! read more

Ponte Vedra Plastic Surgery - Plastic Surgeons Near Me - Ponte Vedra Beach, Florida

Dr. Burk is the best! I appreciate his honesty and not trying to push work you don't need. I recommend him 100%!

Dr. Snyder has been my surgeon for years now. He has a wonderful bedside manner, is extremely knowledgeable and is a gem to work with. I've always had great results with him. The main office in Ponte Vedra is a beautiful location. Always clean, inviting, and the staff is extremely nice to work with. I cannot think of one negative thing to say about this center. If you're looking for a plastic surgeon anywhere near NE Florida, don't look anywhere else. read more

Stunning service the minute you walk through the door. I was greeted with million dollar smiles and attitudes. I received a meso jet facial from Chris, and the results are worth every penny. I look forward to future procedures with this sterling group ! read more

I HIGHLY RECOMMEND DR.STERNBERG!!!!! I was referred to Dr. Sternberg by my closest friend, for a breast augmentation. Before my initial consultation, I was not 100% sure that I wanted the surgery, over the past 2-3 years I have been to a few different surgeons for consultations and never followed through with it! Along with being very indecisive about it all, I was very anxious because I have never had any sort of surgery and afraid I would regret having the breast augmentation. The day I met Dr. Sternberg, I was immediately comfortable and It was clear how talented and passionate he is about his work! With all the overwhelming options and decisions that come with having a breast augmentation; Dr. Sternberg's honesty made it so clear and easy, before leaving PVPS I scheduled the actual surgery date (July 6, 2020)! Doctor Sternberg, Anesthesiologist, Nurses, and the Staff are all very professional, kind, and overall amazing! From start to finish it was the best experience and I would highly recommend Dr. Sternberg and Ponte Vedra Plastic Surgery to anyone!! read more

I have been a patient of Dr Rumsey for 14 years. I currently live in Los Angeles, but I return to PVPS for the best care. I can't say enough great things about him, and his nurse Susie! read more

Ponte Vedra Plastic Surgery - 33 years young;) - Plastic Surgeons Near Me - Ponte Vedra Beach, Florida

Kimberly is amazing! You name the aesthetic desire and she has you covered. She will recommend just what you need whether it be Botox, fillers, laser, etc. You will never look over done, ever. She has an expert eye for symmetry and how to ensure you look like your best self! She is incredibly thorough and meticulous. She has an insanely solid background in plastic surgery and hands on training from all her years as NYU. Your face will be in expert hands with nurse practitioner Kimberly! read more

I went today to see Dr. Sternberg for a consultation/ follow up. He was very professional and thorough! He is very nice and sensitive to my concerns/needs! I would definitely recommend him to anyone who is looking for a plastic surgeon who LISTENS! read more

I've been going here for years. PVPS has great customer service, and the best aestheticians and surgeons too! You will not be disappointed!

I have been getting Botox from dr. Scioscca for about a year-and-a-half. He is more concerned with his own appearance than helping anybody else look good. I've spent a lot of money with them. They dilute their Botox so much that it hardly last a few weeks. When you call to tell them about it they won't give you an appointment right away and by the time you do it is almost time for your next appointment anyway. They don't want to give you a prescription for Retin-A because they want you to buy their expensive products that contain a small amount of retinol. I learned the hard way but you don't have to. read more

PVPS responded quickly to my disappointment with their front desk customer service. Jesse, a patient care coordinator, did not give up until she spoke with me about my concerns. I am giving it another shot! read more

I had such a positive experience with Dr. Rumsey, his nurse Melissa, and the prep and post op nurses. Even the surgery scheduler, Beth, was so very nice and supportive. Dr. Rumsey is pretty much the perfect doctor. I could not have asked for him or any other nurse to help me any better. They all did everything to make me feel comfortable and as confident as possible. And my results are awesome! read more

For more than 25 years, I've been carrying around enormous breasts. I've wanted to have a breast reduction/lift surgery for so long but I was too afraid. Finally, one day I was over it ... or them, I should say. Because I had been using PVPS for my Botox, I decided to begin my search for the perfect surgeon there. I was told that Dr. Hickman was amazing with breast jobs, so I scheduled my consultation with her. While waiting for the time of the appointment to come, I researched several other doctors but kept going back to Dr. Hickman ... to find out later, for good reason. My consultation was in February, 2020 just before covid. We did get insurance approval (I was going from a 34G to a 34D) and my surgery was scheduled. Unfortunately, due to the pandemic, it got pushed back three times. But finally, on the morning of May 15, I was on my way to the PVPS surgery center. I was too excited to be scared and Dr. Hickman definitely helped me with this. I KNEW my life was going to change that day and it DID! And just a few perks - Dr. Hickman doesn't use drains and my sutures were all internal so my incision lines were clean. I am 6 months post op now, my scars are barely visible, and my breasts look amazing! Now I can wear bathing suits without a bra under, I can wear sundresses without having to wear a harness underneath. I can jog!! Jog!!!! I could never do that before! My posture immediately improved and my confidence has never been higher. I want to encourage any woman who can relate to call Dr. Hickman. I will never forget her for changing my life. read more

I paid a ton of money for a tummy tuck. They don't tell you EVERYTHING! (Do your research)..... Dr R Burk has a great reputation, so that's who I wanted. He did and ok job, but lopped off what they call, DOG EARS!!!! So sloppy! I still have messed up areas where he did this so poorly. Never even offered to fix his mess. Had the audacity to call a yr later for permission to use before and after photos...I said,' Sure-but, it still looks like shit!" emailed the photos to them and as you may guess, my photos weren't selected to use as advertising on is precious site!!! Shop around and avoid him like the plague!!! HUGE THUMBS DOWN!!! read more

I received a gift certificate for a Signature Facial at Ponte Vedra Plastic Surgery. Based on the description on their website - which said the facial included "deep facial skin cleanse and steam, neck/shoulder massage, pore extractions, exfoliating treatment, treatment mask and arm/hand massage" - I was expecting something relaxing and pampering. Instead, the aesthetician assessed my skin, cleansed it and put on a micropeel to address an acne breakout. The peel was incredibly painful and felt like it was burning my skin off. After she washed it off, she put moisturizer on my face and then proceeded to try to sell me $200 worth of products - and that was IT. No pampering, no massages, no relaxation. After I left (feeling embarrassed that I couldn't afford the $200 product push) my skin continued burning the rest of the day and throughout the weekend. My skin got red and blotchy and it's peeling off in sheets like the worst sunburn you can imagine. My face looks AWFUL and I just want to hide in a cave, but unfortunately that's not an option because I have to go to work. In short - my skin is worse off than it was when I walked in the door. I was expecting a relaxing, soothing facial and got something completely different. SO disappointing. read more

Shout out to Meghan for being awesome! I scheduled with a girl named Meghan over the phone and I would like to say that she was very informative, not pushy at all and made me feel extremely comfortable. The first impression starts with the phone call and she was wonderful. Thanks, Meghan! read more

Dr. Burke and his staff are amazing. Carol is very patient and is very calming. The place does an excellent job with everything. They take care of all of the insurance paperwork and you don't have to worry about a thing. read more

Just had my third visit with Kim for another amazing facial! My skin has never looked better and we have a great start in correcting years of sun damage. I had no idea that the proper products and treatments could have so many benefits - my dark spots are disappearing, my skin is smooth and I am even noticing improvement in the lines around my eyes and mouth! I especially like that Kim developed a plan around my needs with room for flexibility because things (skin, circumstances etc.) change! read more

I have seen Chris Weber many times at Ponte Vedra Plastic. As a business owner myself I have always been so impressed with Chris's passion for the company as well as the guest care and attention she consistenly gives. When I'm with Chris I feel completely relaxed and I trust her 100%. She was one of the first appointments I made before my wedding and my skin looked and still looks so much better. Now pretty much all my friends, family an colleagues see her as well. I would definitely recommend Chris as your future skin care professional. She is constantly attending trainings and is always at the forefront of the newest and greatest technologies and treatments. Time is of the essence when we are talking about your skin and there is nothing better than feeling great when you look in the mirror. read more

I have had 2,different procedures with Dr rumsey; a bleph at 40 and I had a hematoma in one side which burst open and was uneven for 14 years until I went back to have it redone, the next blepthronplast was fine and corrected the problem , I had lived with for 14 years, but I was charged for the revision . I also opted for minimal liposuction under my chin, he used.the liposuction tool that is used for abdomens. He caused a series to form and I had to have surgery 3-4 more times to stop my. Saliva glands from draining ito the underneath of my chin, my neck has looked deformed ever since from all the surgery's and scar tissue; when I asked , they said the only way to get a normal appearing chin was to get a mini lift; even though they were totally at fault, they told me, I would have to pay full price! On top of that, the really disappointment is that Dr Rumsey and I went to same medical center during our residencies; he for plastic surgery and me for anesthesia; even after his second botched surgery he had done; he did not offer to correct either botched procedure; and I had always considered him a personal friend. I would never allow hi to touch me again, I am an attractive woman and I both cases he caused me to look abnormal, I am and have been disfigured and disappointed I hi as a surgeon and as a human being! P. Robinson, CRNA read more

HORRIBLE!! I've been wanting lip filler for YEARS and been searching for a place for YEARS, finally decide to do and FINALLY found this office which was to my liking. I bought a package deal for 1200 for 2 syringes to get a real full lip that i ALWAYS wanted. Long story short i had to go back three time, i was not satisfied because you could not even tell i had filler!!!!! I called and told them my concern they said to come in and the PROVIDER aka ARNP would discuss my concerns and possible refund for what fuller i had left over not used, i get there she doesn't even adress my concern!!!! Basically said im NOT refunding you so either you do it or i throw it away!!!!!!! Like really!? Then tells me oh well we don't do the look your going for here we do more natural looks!!!( not like i wanted big golf balls for lips, just very plump looking because my lips are small) last 2 times i went she kept telling me MY lips were fine and basically telling me how she likes them and not how i wanted them. I called and all they said was "sorry "after 2 weeks of waiting for a return phone call and calling multiple times all they want is YOUR MONEY i never ever ever do reviews but my experience was so bad i had to, so $1200 down the drain & horrible experience if i could give negative or 0 stars i would!!! I came to plastic surgery office to enhance my look and feel good, all you guys did was take my money and say oh sorry!!!! Just HORRIBLE!!!!! If she couldn't achieve the look i wanted she should of told me before making me come back three times and talking to me about different types of fillers that's what she is a expert in not me. Not just saying I'm not refunding you so meanly and rushing everything to get me out of there and leave me bleeding with blood on my lips so unprofessional and rude! read more

I have known Deb Knight for over 10 years. She is very personable and possesses a wealth of professional knowledge. I have total confidence in her advice and recommendations. In addition to caring for me, she has treated my son in the past for acne and improved his skin integrity and overall condition of his skin. And he is a cutie pie! I also love the fact that when I go to Ponte Vedra Plastic Surgery that I am not pushed to purchase products like some other facilities. Deb always stays current with the latest skin products/techniques and makes the proper changes to my regime. This can be quite the challenge for the aging woman, who is facing the test of time and is still young at heart! Thank you, Deb, for making this aging working woman feel better about herself. You are the best!!! read more

I am writing this article in praise of my Aesthetician, Chris Weber at PVPS. I recently had a small procedure done and was concerned about post surgery care and maintenance of my lid area of my eye which is very delicate. I have been going to Chris at PVPS for several years now and thoroughly have enjoyed her tips and especially the expert and thorough knowledge she expends through years of her attending the most advanced progressive symposia's and certifications in skincare. My skin always looks marvelous when I follow in her advice on skincare and many family and friends have now made PVPS their skincare meca of choice and Chris as their Aesthetician. No matter if I choose to use the skincare that she recommends after she utilizes on a facial for me or to first "test drive" the skincare products I always return to get those products because quite honestly my skin just looks and feels better! Again, I returned to Chris to follow up and heed her suggestions of what would help firm, moisturize and keep my delicate eye area looking tight and smooth. I have been following this regimen and gotten many compliments. I started out after having several different skincare specialists after moving to Jacksonville but have stayed with Chris simply because I love her amazing deep cleansing facial's and how I look and feel afterward. I expected the best at PVPS but certainly surprised that Chris has elevated my experience far beyond my own expectations, she is superior at her craft! Chris is the total package for indulgence, experience and complete relaxation! read more