Came and Claude Eastwood gave me a great deal on my new truck! Go see him! He's the best! Highly…read morerecommend!

Last week I brought my new Sierra 1500 in for its first oil change. I met with mt Service Advisor…read moreLou Redington for the first time. Lou was absolutely outstanding with our interaction from start to finish. He was professional and kept me informed as to exactly what was happening. I was in and out in a very reasonable amount of time with exceptional service. Fast forward to this past Sunday. I received a call out of the blue from my original salesman, Yad Aflalo. Yad was calling to check in with me as it was the 6 month anniversary of the purchase of me awesome truck. This is the type of customer service that sets Sheehan apart from everyone else. Thank you Yad for being so awesome. Sheehan is the only place I will ever purchase a vehicle from based on their professionalism, honesty, and integrity. Only place you should be shopping for a new vehicle. Thank you for being so awesome.

Looking for a clean used car. Was able to search the lot without a salesperson hovering over me…read more When I saw something I liked I went in and was introduced to Joel. He was very laidback and extremely helpful. No pressure. Gave me the information I needed to make my decision. Did some other homework and called back. Joel was not available however his teammate,Adan, was able to seamlessly assist me with a test drive and other questions. I HATE buying a car. Nothing EVER pleasant about the experience. Well, Toyota of Deerfield changed that. I have a very good condition used vehicle in my driveway as a result of the experience I had. If you're looking...see Joel or Adan. It's worth the look. Not sure about the service department but too early to say in this journey. Great job Toyota of Deerfield!!!

I hate to give any one a bad review in my 54 I feel like it's my due diligence to let other people…read moreknow . But I had to tell my neighbors In the community.."Beware of this service department." They are very rude and not professional. If you want to know why. Or you can just take my word of advice. If your like myself I like to go to a dealership for OEM parts and bigger service than oil change and brake pads . Just go out to Coral Springs they are my go to now no problem out west it's a little out of the way. But well worth it... The service department will try to find things that are not needed and over charge you. On several occasions I had problems with that . I never dropped a bad review. Until I Got an estimate in writing. Water pump and timing belt. Thermostat. That 1000k mile routine service that stated in my owner's manual. Can seals , tension, pulley and new serpentine belt I just replaced with they call it a drive belt. They said they can't do the job without doing that. I mean these little things just started adding up . Basically telling me they can't take a serpentine belt off without breaking it. I should've just left at that moment but I was already there. I had the time off. I said let's just go ahead with move forward and just get done , quoted me $1300 1-1/2 months later . I came in the it was $1900 for the same service. I just shook my head and said well it needs to be done, pls make sure there is nothing else that needs to be done i did not even want to pay $1500 ( on line and other dealerships charge $1100 ) then they said 1/2 way through the process oh you need a $500 part ( that's was clearly in front ) if they even change lf the bracket . , Needless to say jump in the car 1 mile on the way home water coolant exploding from my engine off and towed back to the the shop . And again I said it's leaking oil real bad. The service manager insisted that it was my vehicle's leak. I said no.sir this leak is leaking 2 quarts in 4 minutes leak ( cam seals ) and they showed me the leak is not leaking anymore. I took a picture of it cause it was a quick look while it was a part. I looked at it further they said it was perfect. The leak was from something else. I need to replace something major and needless to say they forgot to put a spacer on my pulley. My timing belt jumped and ripped and didn't thank God it didn't break, but it was holding on by a thread! And then they finally admitted that it was their fault and they will fix it . ( the manager didn't get back with me forever. I had to go over to Corporate in Arizona to have him call him , And he said you have a problem with my son ? ) I said I don't know who your son is but I have a problem with your mechanics. Apparently his son is the manager of the service what a very expensive service job and night mare ( first of all I bring my truck in running like a sewing machine , they almost blew it up three times luckily, I watched it and drove really slow .) less then 10 mile total I Aaa towed it 2 times to my house and then to there shop . I could not believe they didn't want to even send a tow truck to pick it up. I would never trust that dealership for anything every time I go in there for Oil Change before that they told me I'd have to do brakes and such. I did my own Brake Pads. I told him didn't even look. Also they said I needed a new cabin air filter in my vehicle doesn't have a cabin air filter. It's just a very unpleasant experience, oil change I used to have done there . I had a very bad experience with the manger of the dealership and the service department manager ( he was adamant about my truck having an oil leak. Didn't even wanna look at it. He says oh it says here that you had an oil leak. ) you didn't even go outside to look at I said can you please just go out here and look at it one of the Service men looked at it I said oh yeah that's definitely not from any other leaking problems. Needless to say . I over paid for the Service and was just swept out under mat and turning me around . I had to go back 4 times and I never got a single response or a apology from the Manager only one service assistant manager said I apologize after I pointed out that they did not put my perfect running 4.7v8 back together, and all that time side of the road , my towing, thank goodness I had Aaa towing. And all the time with out my vehicle. They didn't even bother to wash there greasy hand prints off my suv . At this moment I just took my keys any prayed they did what I paid them for correctly. Oh no sticker with the mileage on the engine .,night mare

Within the past seven days I was car shopping online and visited several dealerships; three Hyundai…read morestores in total. I started the process online with all of them, which was a nightmare except for King Hyundai. I didn't know that when one responds to most car dealers online and enters their information requests, etc. that they might be dealing with a third party call center or a BDC (business development center) within the dealership that works with the sales team. But their job is to be vague and get the actual customer to the dealership. That wasn't the case with King Hyundai-Genesis. I received an email and a phone call from sales associate Bettina Clarke. She listened to me and responded with a number that beat both of the Hyundai dealerships I previously received quotes from. King Hyundai's lease price was better by $77 per month than Rick Case Hyundai and about $120 better than Coconut Creek Hyundai. My partner and I drove from Fort Lauderdale to Deerfield Beach on October 15 and met with Bettina, drove the actual car we wanted and met with sales manager Erik Slemon. Both Bettina and Erik demonstrated a level of professionalism that's pretty much unheard of or experienced at many dealerships. We didn't leave with the car that day. But after a few emails, texts and conversations with sales manager, Mr. Slemon, who was a gentleman and true professional, we took delivery of our new 2023 Hyundai Elantra SEL with the convenience package on Tuesday, October 18. If you're considering a Hyundai or Genesis, this is where you want to get one from!

Update: Engine oil seeping out of Left rear and back where bolted together excessively. Not…read moreaddressed in estimate that I see. They assumed the car was not being taken care of. Last oil change was at NAPLETON'S IN WPB. Defective Engine is what it appears as - but engine not on their recall list. A problem is that it was given back to me with someone wiping off the seeping OIL. Very Disturbing!!! Added the estimate given to me - will add texts as well from that day. It was unfortunate that the dealership King Hyundai located in DEERFIELD BEACH, FL did not choose to find the real issue with the engine indicator light on and H for HOT - they gave the car back to me the very same exact way - very dangerous. I did take videos of the engine earlier that morning so I could see everything under the hood to try to see what was going on prior to being towed there - I simply took it for myself to see what might be wrong - could not see so early in the AM in the dark. They blamed the BATTERY that was under warranty - but not purchased from them. I had that replaced - it did NOT solve the problems of not starting, engine shaking, all lights on dashboard lighting up, key fob NOT being recognized even with a brand new cell battery, seeping/evaporating coolant - no visible LEAKS though - just smell it burning - alcohol smell, water evaporation condensation coming into the car that I have to sleep in, no air conditioner or radiator fan that had been taken into Napleton's WPB (not thorough in their diagnosis - quick - IN & OUT), etc.... Still experiencing the same issues - all about GREED - they are. Just wished to share what transpired - it did not go well. They gave me an estimate of over $8,234 ... padded with MEGA hours for the Technician (HIDDEN AS LABOR with each line item) .... I asked questions to the General Manager Mark Benne and Adrian the person who took the car in, but they chose to do a "take-away" instead because I did not AGREE or DECLINE or sign what they TEXTED ME immediately. I had only a small amount of money at that time - a little less then $400. My sister Heather who I did reach out to DIDN'T WISH TO HELP ME as usual.... So, I had to figure out what I could afford to fix. I am homeless - they were AWARE of that because of what took place with needing airfilled in one TIRE ONLY due to Wawa and Cumberlands MALFUNCTIONING MACHINES .... I am NOT employed at the moment. The Air needed in one Tire turned into a side show - so I spoke OUTLOUD... and they stopped hovering over me as the Technician kept letting me know EVERYTHING he thought was wrong - I did not give them permission to do anything other then fill the ONE TIRE..... it was very upsetting that day. I worked 11 weeks - let go on Aug 29, 2025 - that was a Gift to be released from being bullied every single day. The dealer did kindly give me a free diagnostic though even though I agreed to the $335 diagnostic to be used on any repairs I chose but, they gave it back to me and LIED ... I know I have power train warranty issues, no working A/C since I had it repaired in Sept 2024 at Napleton's Hyundai in WPB, leaking engine oil issues (visible), etc...The Service Manager Shaun Powell .... class a jerk... bullied a woman. He did not reply to my initial email. I guess to make fun & ridicule a person that has always lived a LIFE OF INTEGRITY ....makes them feel superior .. such a travesty! I only stopped in there a few days earlier to have air filled in ONE TIRE that seems to give me problems ... I tried to fill it myself but the UNIVERSE had other ideas. Still owe $3900 on my 2018 ..... screwed over by Delray Acura in a Lease Buyout in Jan 2021 after being let go of immediately after almost 4 years of employment - they charged me for an extended warranty & gap insurance unbeknownst to me...was not aware at the time I could have declined after the fact with a Sales invoice provided to me with each dollar value ON THE INCORRECT LINES of the ENTIRE SALES NVOICE ... Never heard back from Ashley Moody's office. Beware of OTHER'S MOTIVES ....by the Grace of God I ask for your help and guidance. I can be reached at 954-226-1680

Wow. This dealership should advertise they are like Carmax. No negotiation!!! The owner "Frank"…read moretakes the calls but has little knowledge of the vehicles. Pricing is high and owner is not cooperative. Buyer beware IMO

Do NOT purchase a vehicle from this business. After paying top dollar for this used vehicle, I had…read moreissues immediately upon delivery. Their mechanic is not trustworthy. After taking delivery I had repairs totaling over $3,500. Frank, the owner, said he may do something to help with repairs, but I have not heard anything from him after submitting receipts.

I was offered $25,000 for my car and this was put in writing. When I went to the dealership to…read morecomplete the purchase, the offer dropped by $1500 for absolutely no reason. I stated many times that I did not wish to purchase the Phil Smith Kia protection package at a cost of $1995, yet it appeared on my purchase order without any authorization from me. Astoundingly, the managers of this dealership took umbrage with me for even bringing this up! I was also told that the car was in excellent condition yet it needed a repair that was blatantly obvious and cost $325 in additional money to be paid by me. All of these things speak to the lack of truth and honesty by the dealership. So I guess my final statement is caveat emptor (let the buyer beware). I suggest to all of you potential buyers that you check the integrity of this dealership before you contemplate a purchase. My recommendation is STAY AWAY!

Was looking for a new Kia Telluride and found one at Phill smith…read more MSRP was $35865.00 They gave me a warm fuzzy feeling and got me sold The paper work was done and stupid me did not look hard enough at their twisted numbers. Car cost me $39860.00 + tax Plus a additional $1374.98 Dealer fee On top of what they made on the car From the factory They added a total of $5465.00 The moral of this story Don't trust these people Aways read the contract before you sign Scum. On the positive side, The car is fantastic I'll give it 5 stars!

Phil Smith Kia is the only way to buy a KIA. With a quick phone call, my son reached David…read moreHoover,Kia director. David confirmed the car my son wanted was on the lot and David could meet us at his location Phil Smith KIA in Lighthouse Point. Sure enough, he met us at the door and talked about each other's expectations and possibilities. My son said he had a price in mind and needed to know,without resorting to intense negotiations, that it was possible. David introduced him to a soft spoken, experienced sales rep, John Gutierrez, who offered great advice on the Sportage EX. John, was so helpful. He showed us cars , took us for test drives, and explained all the details to drive off the lot comfortably and safely David came back into the office. He and my son found their fair price, shook hands, and without any intense dialog, just calm dialog, my son had his new Kia Sportage EX. We'd spent a week trying to purchase this car at other Kia dealerships and had to walk away. My son had done his homework, checked auto trader and knew his starting price.David closed the deal. We met the finance manager who made financing simple, and my son drove off in his new car. No hidden fees, a fair price, the car he wanted, and great experience .

I've brought my vehicle in three separate times for the same issue with the control module and…read moreelectronics, and the problem still has not been resolved. On top of that, I've already paid out of pocket for a new battery and an oil change while trying to deal with this ongoing issue. Instead of fixing the problem, I was asked about putting a down payment on another vehicle. I am not interested in buying another car--I need the one I purchased in August to be safe and reliable. At this point, I'm extremely frustrated. The vehicle has ongoing issues and I'm not getting real answers or a solution. I expected accountability and proper service, not to be pushed toward another purchase. I would like a clear diagnosis and a real fix. I REPEATED MYSELF SEVERAL TIMES..I NEED HELP.. CAR IS NOT SAFE.. THEY DID NOT ASK 1 QUESTION OR EVEN ASK SOMEONE TO LOOK AT MY CAR.. THEY TRIED SELLING ME SOMETHING N ASKED ME FOR 1000$ ... I DIDN'T COME TO GET A CAR I CAME FOR A SOLUTION FOR THE PIECE OF CRAP THEY SOLD MEEEEE ALREADY. I WROTE ALL THIS TO SAY. THEY COULD GIVE 2 FUCKS IF YOU ARE SAFE OR NOT

Of the 4 Cadillac dealerships I've done business with, Sheehan Cadillac is the absolute best…read more Rockstars

Service here has become dismal and required complaints to BBB on Sheehan Cadillac and also Cadillac…read moreitself. Suspension issue (Apl 2026) ... first they don't hear it, only short drive in parking lot under revisit. Next is a new driver side axle. Didn't work, we all agreed but had to take unit home for 3 weeks while they slow order part. Next is strut, only one on car with 30k miles. Didn't work. Didn't align. Client traveling so take car and pay for alignment sending Cadillac and Sheehan pics, only one side out , the one changed. Now car pops on all speed bumps and original suspension wobble is still there too. So we are told to wait two weeks for loaner (June). Car is under factory bumper to bumper and free rental should be part of process but isn't. 4 weeks later and no contact, Still no loaners but driving by dealer has numerous vehicles with "courtesy loaner" hidden behind the used car building. Six weeks later and still no help or willingness to resolve. Both SM and ASM are unhelpful and uncaring. So now BBB involved and Auto Line complaint filed (July). There are TSBs in place, regional GM repair techs, and more if only the dealer wanted to assist. It's clear they prefer to try and out wait the client in hopes we go elsewhere. Wonder why the service breezeway is quiet versus full ??

I have gone into the dealer twice since I bought my SEL SUV. I complained what when you drive on…read morethe highway. Its seem ike I have wind tunnel in my car and can not hear any conversation. I called and spoke to Chris and he claims knew nothing. I came into the dealer for a oil change and reported this to the service manager. He test drove it on Federal highway and nothing?? The second time I came in a spoke manager and she was going to call and never did. Its a shame we can buy a SUV and you cant have company in your car bcause the noice is so loud you cant hear anyone. And its a shame it on the web site on issues I am addressing. But I guess sales numbers are more important that customer being happy. Plus my last two visits for oil changes there was not one person in that showroom when a person came in and I was told by sales its always empty at 11am

DO NOT WASTE YOUR MONEY ON A SERVICE PACKAGE! My first use for our new vehicle I had appointment…read morefor oil change and check my rear view camera (way too dark and can't see what's behind vehicle) waited 4 hours. Oil changed but was told camera is normal. Went back yesterday for the same. This time waited 5 hours for the same results. I asked for manager. They said coming but never did. I had a few oil changes in between at local places because I couldn't get appointment in time or didn't want to spend hours wasting my time. No service with this service package!