1. Pomona Dental

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Manvel, TX

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Pomona Dental

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

Services - Pomona Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

Pomona Dental Photos

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3 years ago

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Endodontic Associates of Clear Lake - Front entrance

Endodontic Associates of Clear Lake

3.8(13 reviews)
17.0 mi•Clear Lake

I had a root canal many years ago and my crown recently got cracked after years of wear and tear…read more My dentist referred me to this place and I was able to get an appointment for a consultation the same day. The dental assistant, Lori, was very nice and took great care of me. Dr. Vogel was also nice. He made sure to explain the whole process of a root canal retreat and what I could expect. Also that with every procedure, there could be unexpected changes once they get in there. After a brief consultation they did some panoramic X-rays and I got on the schedule for the next week. Fast forward a week and I showed up for my appointment. We got started after Dr. Vogel explained what he was going to do and me telling him my concerns from the previous root canal. Unfortunately things did not go as planned since my tooth had some infection in the root. Dr. Vogel explained that we would not be able to finish up and he was going to clean out as much infection as he could and get me a temporary filling so we could go over my next step options. After everything, he took the time to call my dentist and speak with them about what I needed next. He sent them the X-rays he took and waited with me while we discussed the plan. He told me that he was not going to charge me for the root canal since he wasn't able to do it and instead charged me for an incomplete. I appreciate that and it ended up saving me a lot of money in the end... especially since I will now be visiting an oral surgeon. While I hope I never have to have another root canal, I would definitely come back to Dr. Vogel and highly recommend him for any endodontic needs.

My husband is disabled and suffered a stroke that significantly affected his mobility and cognitive…read moredecision-making. Because of this, I attend my husbands appointments as his support person and representative. When called back for our appointment, I accompanied him to the exam room to help him as he cannot walk unassisted. The dental assistant escorted us to the room and took x rays. I stood behind the wall and then she asked me to have a seat in the exam room. Dr. Brian Duncan proceeded to come in with an extremely dismissive and a negative attitude. He asked my husband about the visit and I helped answer as my husband cannot longer communicate effectively. I asked if I could explain why our prior doctor referred us to come here. Dr. Brian Duncan proceeded to snap that I have "broken protocol". His protocol was that I was not allowed to represent my husband and could not assist my husband during this appointment. He proceeded to say "this is not going to work" and walked out of the room with no further explanation. This was extremely distressing, especially considering my husband cannot walk independently and relies on my assistance to navigate medical visits. For a patient with disabilities and cognitive impairment, compassion and flexibility should be the standard of care. Instead, we felt dismissed and treated with a complete lack of empathy by Dr. Brian Duncan. Dr. Brian Duncan should understand that caregivers and family members are often essential advocates for vulnerable patients. I hope this office reconsiders how they handle situations involving disabled patients and their caregivers in the future.

Pomona Dental - generaldentistry - Updated October 2026

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