I hope I never have to get another Root Canal But if I do…read moreneed to I'll only ever go here with Dr. Sameti! Super quick and painless. I was even falling asleep during the procedure! (It was an early morning for me lol) Great experience and they took care of me very well!

I don't think getting a root canal is on anyone's to do list but this was the best RC experience…read moreI've ever had. The dr was kind , honest and you could just tell he knew what he was doing. It was the quickest RC I've ever had done ( 1 out of 3). I will never go to someone else as long as he's in practice. Front office staff was decent- they over charged me but called a month later and reimbursed me.

Highly recommend. Dr Patel and his staff are excellent. Dr Patel was friendly, knowledgeable and…read moreefficient. The office is well run and very welcoming. I have severe TMJ and some significant dental issues due to an accident. He was very accommodating of my physical limitations, cognizant of any pain, and patient with my questions and concerns. His staff are very efficient, helpful, and friendly. Very good experience under very difficult circumstances. They all made it as good as it could possibly be.

Dr. Patel is an EXCEPTIONAL endodontist. He is very thorough and explains everything he is doing…read moreduring the procedure. Very good bedside manners and also follows up 24 hours after the procedure is done. HIGHLY recommend him and his staff!

Went in with my wife for her to get a root canal. Several friends recommended Dr Hanzon, and, may I…read morejust say, he was amazing. He has the best "bedside manner." He engaged with my wife and I, and kept her mind off what was going on as much as could reasonably be expected. If you find yourself needing endodontic work done, then you've found your guy.

I have never been a patient here but as a Registered Dental Hygienist, I have referred several…read morepatients to this office. If you need a root canal, this is where you want/need to go. You need a specialist! Each patient I referred gave rave reviews and were so happy with their appointment. I wouldn't hesitate to go here if needed.

You know in the past I was not big on going to the dentist, however since going to Pearland dental…read moreI never miss an appointment and most times try to get to the dentist early. I really enjoy my personalized dental care and everyone is very courteous and kind. Both dentist throughly explain everything, and allow me to make the seat decision about my care for me. My dental treatment plan is orthodontic and restorative and I am going to have an outstanding smile when my dentists get through. I can not wait!

Wow did I get Lucky! Dr Rushi Dave is the "Best" dentist I've ever been to! His staff, and I mean…read moreALL the staff Rock, Thank Ya'll.... I'm a super happy patient

Dr Farooque was great! She took the time to explain what she was seeing during the exam. Her…read moreassistant was good too and had a nice demeanor.

Horrible dentistry! Went for a cleaning they recommended a filing. The dentist did such a horrible…read morejob that now I can't chew on my right side. Went back in complaining of the pain they tried to fix it but still anytime I chew i feel a jolt of pain. Would advise to stay away.

Excellent experience with Dr. Chen and the professionals in her office…read more Melia, the dental assistant, did an outstanding job cleaning my teeth and identifying potential issues. Dr. Chen is detail oriented and personable, both attributes I love in a professional. My new dentist.

Tooth cleaning went well and she took me at the time of my appointment! No need to wait for my…read moreschedule appointment.

This year, I required three root canal procedures. I selected Dr. Chia Chen Susan Chi, DMD, at Town…read moreCenter Endodontics in Pearland for this treatment. During the initial consultation, the doctor confirmed the necessity of all three root canals. I specifically brought to her attention that one tooth was symptomatic and requested that the treatment commence with that painful tooth. While the doctor acknowledged my request, she ultimately proceeded in an order of her own choosing. The work was completed in the following sequence: the two asymptomatic teeth were treated first. Following the completion of the first two procedures, it was determined that the funds allocated by my dental insurance for the calendar year had been fully exhausted. Given the pain I was experiencing from the remaining tooth, Dr. Chi proposed completing the third procedure, with the stipulation that I would cover the cost entirely out-of-pocket. We discussed the fact that the procedure would exceed the insurance coverage limit, but it was understood that the claim should still be formally submitted to the carrier. Submitting the claim would obligate the office to adhere to the contracted rates established with the insurance company for that specific service. Instead of following the contracted fee schedule, the office requested that I pay the full, unadjusted amount. While it is standard practice for many dental offices to collect the full fee upfront, they typically submit the claim, receive the Explanation of Benefits (EOB), and subsequently refund the patient any overpayment based on the negotiated rates. This standard procedure was not followed by Dr. Chia Chen Susan Chi's office. The office failed to submit any claims to the insurance provider, leaving the insurance company entirely unaware that any services had been rendered. Upon investigating the matter, we discovered two primary issues: 1. **Overpayment on Initial Procedures:** For the first two procedures, we were charged fees that exceeded the contracted rates, resulting in an unauthorized overpayment for both teeth. 2. **Unilateral Pricing on Final Procedure:** For the third tooth, due to the complete lack of claim submission, we paid the full amount demanded by the doctor, which bore no correlation to the established fees outlined in her contract with the insurance company. When my insurance company attempted to contact the doctor's office to obtain the requisite billing information, they were unsuccessful. It became clear that the doctor had unilaterally decided to set arbitrary, non-contracted prices for her services. All attempts to resolve this discrepancy with the doctor's office were futile. The office insisted their prices were correct and claimed to have a "special contract" with the insurance carrier that permitted them to establish their own service fees. However, the insurance company explicitly **denied** having any special contracts with Dr. Chi that would grant her the authority to unilaterally determine pricing. I am documenting this extensive account to serve as a warning to potential future patients of this doctor. This is the first time in my history with medical professionals that I have encountered a situation involving such deliberate deception regarding billing practices. Consequently, we ended up paying nearly **double the appropriate price** for her services.

DO NOT GO TO THIS PLACE!!!!! I had a very disappointing…read moreexperience with Dr. Susan Chi as an endodontist. I was initially told that I needed a root canal, which caused a lot of stress and concern. Because I wasn't fully confident in the diagnosis, I sought both a second and third opinion out of pocket, and both confirmed that I did not need a root canal. Additionally, I had a tooth treated, and just two days later it started hurting again. I was then told that I had an infection, which was very concerning--but later I was informed that there was no infection. On top of that, I found the doctor to be rude and unprofessional. I did not feel listened to, and my concerns were not handled with the level of care and respect that any patient deserves. Being advised to undergo an invasive and costly procedure that was ultimately unnecessary is extremely concerning. It also felt like the focus was more on recommending expensive treatments than on carefully evaluating my situation and clearly explaining what was actually going on. Overall, I left feeling confused, unsupported, and uncertain about my dental health. I would not recommend this provider.

Beware... Went in for deep gum surgery.. that was ok.. but when I requested a cleaning and regular…read moremaintenance a month after surgery, they told me that i now need a deep cleaning .. really i just had surgery? Then they told me that the cleaning which i would need 3x a year would cost me out of pocket 1000$ each rime. Telling me that included my insurance copay. My policy would pay all of a regular cleaning and 50% of a deep cleaning .. Does that mean its $2000 for a deep cleaning.. Look it up on line deep cleanings should cost no more that $400 .. They are a rip off and I would not trust them . TERRIBLE

Poor office experience and care quality. I'm no longer satisfied and will be seeking elsewhere for…read morethe quality of care I can accept.

I had a root canal many years ago and my crown recently got cracked after years of wear and tear…read more My dentist referred me to this place and I was able to get an appointment for a consultation the same day. The dental assistant, Lori, was very nice and took great care of me. Dr. Vogel was also nice. He made sure to explain the whole process of a root canal retreat and what I could expect. Also that with every procedure, there could be unexpected changes once they get in there. After a brief consultation they did some panoramic X-rays and I got on the schedule for the next week. Fast forward a week and I showed up for my appointment. We got started after Dr. Vogel explained what he was going to do and me telling him my concerns from the previous root canal. Unfortunately things did not go as planned since my tooth had some infection in the root. Dr. Vogel explained that we would not be able to finish up and he was going to clean out as much infection as he could and get me a temporary filling so we could go over my next step options. After everything, he took the time to call my dentist and speak with them about what I needed next. He sent them the X-rays he took and waited with me while we discussed the plan. He told me that he was not going to charge me for the root canal since he wasn't able to do it and instead charged me for an incomplete. I appreciate that and it ended up saving me a lot of money in the end... especially since I will now be visiting an oral surgeon. While I hope I never have to have another root canal, I would definitely come back to Dr. Vogel and highly recommend him for any endodontic needs.

My husband is disabled and suffered a stroke that significantly affected his mobility and cognitive…read moredecision-making. Because of this, I attend my husbands appointments as his support person and representative. When called back for our appointment, I accompanied him to the exam room to help him as he cannot walk unassisted. The dental assistant escorted us to the room and took x rays. I stood behind the wall and then she asked me to have a seat in the exam room. Dr. Brian Duncan proceeded to come in with an extremely dismissive and a negative attitude. He asked my husband about the visit and I helped answer as my husband cannot longer communicate effectively. I asked if I could explain why our prior doctor referred us to come here. Dr. Brian Duncan proceeded to snap that I have "broken protocol". His protocol was that I was not allowed to represent my husband and could not assist my husband during this appointment. He proceeded to say "this is not going to work" and walked out of the room with no further explanation. This was extremely distressing, especially considering my husband cannot walk independently and relies on my assistance to navigate medical visits. For a patient with disabilities and cognitive impairment, compassion and flexibility should be the standard of care. Instead, we felt dismissed and treated with a complete lack of empathy by Dr. Brian Duncan. Dr. Brian Duncan should understand that caregivers and family members are often essential advocates for vulnerable patients. I hope this office reconsiders how they handle situations involving disabled patients and their caregivers in the future.

The staff is incompetent. They never answer the phone to confirm appointments. Went today to try to…read moremake my appointment and they said I did not confirm when I had called and left a message two times on their voicemail voicemail. Would not recommend this dentist.

Never go to Dr. Reinitz. He is expensive, but especially if you have anxiety about dental work, he…read morehas no bedside manner or interpersonal skills--he is only interested in his time and money, he does not care about your comfort, you cannot expect any reassurance from him and he's unwilling to work with you. Although he says he does sedation dentistry, he only uses oral sedation, you cannot get I.V. sedation and be knocked out completely. I had an abscess and pain was at at level of about 25, so I was desperate for help. He will not prescribe anything stronger than Tylenol or ibuprofen for pain. He did give me antibiotics which started to help in 24 hrs, but pain level still at about 10. I agreed to root canal with just oral sedation, but due to major trauma in the past with the rubber dam and having my mouth clamped open which made me totally freak and feel like I could die, I was hesitant that oral sedation would be enough. I was in a panic when I arrived for the root canal and tried to talk to him about how he would work with me if I started to freak out. He became angry and upset with me that I wasting his time and if I left he would lose 3 hrs of money. I couldn't believe how nasty he was and he said if I leave he would never be my dentist again -- that was fine with me. As poor as he is with people, though, his staff was so kind and concerned about my comfort and I liked them very much. Too bad they work with a terrible dentist.