If I could give it 0 stars, I definitely would. They never called after I requested an appt so I…read moredecided to call to schedule after 5 days of waiting. I was then placed on hold for 10 minutes and the call ended suddenly. I called back to STILL schedule an appt and was given a date, but was placed on hold again for almost 10 minutes. Another person spoke and when I gave them the information to schedule, I was placed on hold again. This is very frustrating and I hope they get it together very soon.

Although the dental hygienist Tammy is great and Dr. Patel is pleasant, the office staff is…read moreHORRIBLE!!! They are so inept at their jobs, it is sickening. On 12/16/24, I had teeth whitening done on the upper & lower arch. Even though I told them that my insurance pays for 50% of each arch, the lazy office staff did not verify my coverage, but instead has me pay in full and said they would issue a credit when the insurance paid their portion. Fast forward to March 2025, I go in for an appointment and bring them 2 letters that my insurance company has sent them asking for additional information on the whitening service that I had. PMD had never responded to the request for information!!! Now I am asked to pay for that days appointment when i should have had a credit on my account! Fast forward again to July 2025, I am scheduled for an appt on the 21st. This time I call the office prior to my appt and STILL no credit. My insurance paid them $227 which should now be a credit on my account. I am furious. I cancelled my appt and I will no longer do business with these people. I have also filed a complaint with the BBB and TSBDE! Next, it will be small claims court. It is really stupid that I have to waste time on this! BEWARE! Make them verify services with the insurance. Do not pay in full waiting for them to give you a refund!!

I truly cannot overstate how EXCEPTIONAL this office is. Every single staff member up to the…read moredentist is AMAZING. From the moment I booked my appointment to the time I entered the office for the first time, I was impressed every step of the way. Every single individual radiated genuine goodness. They were a joy to be around and I absolutely HATE going to the dentist. A huge thank you to Naydia (so sorry, I should have asked how to spell your name), Catelyn, Shayla, Sabrina, David, and Dr Allouch! Your patience, understanding, and care made me feel safe and welcomed and I appreciate it greatly. If you are reading reviews and trying to find a dentist.....stop right here. Just go ahead and call Broadway Dental and book with Dr. Allouch. You will have zero regrets. I've found my new dental home

Please know that this review is coming from THE most anxious and nervous patient ever…read more Dr. Allouch, my assistant David, and front desk coordinator Naydia... are top tier customer service and human specialists. From their reassuring demeanors, expert care, and genuine human interactions.... I never want to go to another office ever again. I am the quintessential dentist anxiety patient... they are curing my trauma. I am so beyond happy to have found them. If you're nervous, this is where you need to go. Thank you

I've been a patient at this location for about 8 years. The new management they're under is…read moreterrible. They don't answer the phone. I'm currently in pain just trying to be seen and can't get an answer. My husband had an appointment yesterday. They called yesterday, and when I returned the call 5 minutes later, there was no answer. & the 7 times I called throughout the day up until the time of his appointment were ignored and were not returned. I've attempted to call twice today, nothing. It's ridiculous.

I went to see Dr Malik, at Castle Dental in Pearland, TX for a consultation for an implant. We…read moretook xrays and then Dr Malik told me that I have a lot of bone loss, and it would need to be built up where the implant would need to go. She needed to build up bone in 3 different places. She also said if I want to do it now, she has the time. I decided that I needed to just do it and get it over with. Dr Malik has a lot of concern and compassion for her patients. My blood pressure was up (most likely because I was nervous), so she told me to go have something to eat and try to relax. It was fine when I came back and she was ready for me. Dr Malik and her assistant, Mary, were very professional and great at keeping me calm and comfortable. They did a lot of work and never once said a word about how much I needed done or haw long it took. I was there for a total of 5 hours and no one made me feel uncomfortable in any way. The ladies at the front desk were welcoming and friendly. Dr Malik was kind, patient and very genuine. I would not hesitate to se her again.

Thank you Dr Moon for getting me out of discomfort I have been experiencing for 20 plus years…read more After all the adjustments made to the restoration placed by another dentist, all it took was removing the old broken porcelain one and replace it with a filling. The only dentist I will let touch my teeth !!!!!! Amazing staff and office.

1. Extremely clean. I'm a little bit of a germaphobe and really appreciate the cleanliness…read more 2. Super patient/friendly staff. I get REALLY bad anxiety about going to the dentist. Dr. Moon is extremely patient even when I'm acting like a big baby. The lady who does the teeth cleaning is very motherly and puts forth a lot of effort to make it as painless as possible. She'll give you a blanket and hold your hand when you start hyperventilating :) 3. Never a wait. They don't over book like a lot of people in the medical industry do. I have never had to wait more than 5 minutes, literally. Best dentist ever!

I did not enjoy my experience. I left without a basic cleaning (which is covered under insurance)…read morebecause I declined the recommended cleaning service the hygienist recommended on this particular day. Had I at least received my basic cleaning I could make arrangements for the other treatments at a more appropriate time. I didn't feel that patient care was prioritized as they let me walk out with nothing over at least the routine service. Mind you... they ran a soft credit check for financing options to cover the additional recommendations, but that wasn't mentioned until after the check was already ran since I keep my credit accounts locked. Also, my blood pressure read 160/125 during triage, which at that stage an ambulance should have been called. Clearly it was inaccurate as I've never had any hypertension concerns in my medical history. Essence was great and a very personable hygienist. I expected that kind of warmth from Dr. Dike, but unfortunately that was not my experience. My daughter was able to get her routine cleaning with no issues despite receiving other treatment recommendations (which we also declined today) from the team she was serviced by. Ultimately, the lack of consistency is a red flag for me as a patient and I would not recommend this location or any other location to new patients. I feel like my time was wasted and a copay was collected to play in my mouth.

Dr. Adam was amazing. I lost the crown on a back lower tooth. I knew for sure it would be a long…read morepainful process. However Dr.Adam and her team were awesome. She was able to extract my tooth with no pain and minimal pulling and tugging. 10/10 would definitely recommend!!

I recently discovered Kirby Smiles and was blown away by the level of care and service they…read moreprovide. They are truly redefining the dental experience--transforming what is often a dreaded visit into something that feels more like a relaxing dental spa. From the moment I walked in, I was warmly greeted by the front desk team and invited to relax in a cozy waiting area complete with comfortable seating, a TV, and complimentary coffee. It was clear right away that every detail of the experience is intentional. During my first visit, Dr. Hemann took the time to really listen, ask questions, and clearly explain my diagnosis and treatment plan. Her calm and caring approach immediately put me at ease. Kirby Smiles clearly understands the common fears and pain points associated with dental visits, and they go above and beyond to make the experience as comfortable and painless as possible. My hygienist, Stacey, was amazing! She made sure I was comfortable with a blanket, a pillow, and even a selection of movies to watch during my treatment. She walked me through every step of the process and even followed up with a call the next day to check on me--something I've never experienced before. The entire team is knowledgeable, patient, and great at explaining things in a way that's easy to understand. You truly feel like they're partnering with you in your dental care. I feel so blessed to have found Kirby Smiles--and I can't recommend them highly enough.

Being a Dental Hygienist myself, I'm pretty particular who I have as a Dentist. I am SO GLAD we…read morepicked Kirby Smiles out of the numerous Dentists in Pearland. Dr. Hemann and her staff are absolutely WONDERFUL. They are all CARING, GENTLE, KNOWLEDGEABLE and FRIENDLY. Dr. Hemann did GREAT with our kids too (ages 3,5 and 6). The office is GORGEOUS (seriously, it's STUNNING) and super CLEAN (very important to me). We look forward to our dental visits because we love it here so much! Our family highly recommends Kirby Smiles!

The staff. The care, the Doctor herself was Amazing. The entire process was smooth and organized…read moreand they listed to my concern. That Dr was meant to be a Dr in this life! 10/10

I had an amazing experience at this dental office! The staff is incredibly friendly, welcoming, and…read moreprofessional from the moment you walk in. The dentist is very gentle during cleanings and takes the time to explain everything clearly. I really appreciate how thorough they are when it comes to recommending the best options for maintaining healthy teeth. I would highly recommend this office to anyone in the area looking for quality dental care!

I cannot recommend Dr. Thomas and Elora Dental enough! I've been seeing Dr. Thomas for years,…read moreincluding at her previous practice, and I was so excited to continue care with her at Elora Dental. She has done my crowns, fillings, cleanings, X-rays, and night guard fittings, and every experience has been excellent. Dr. Thomas is kind, gentle, thorough, and incredibly skilled. She explains everything clearly and makes you feel truly cared for. The entire Elora Dental team is wonderful too -- professional, friendly, helpful, and attentive. I especially appreciate how often they check in during treatments to make sure I'm comfortable and not in pain. The office has a calm, welcoming atmosphere, great music, and an overall positive vibe. If you're looking for a dentist who is compassionate, trustworthy, and excellent at what she does, I highly recommend Dr. Thomas and Elora Dental!

Dr. Thomas is the most thorough and caring dentist I've ever had. Her attention to detail is…read moreunmatched, and she genuinely cares about both the health and happiness of her patients. I wouldn't trust my dental care to anyone else. In fact, I traveled 5 hours for three years just to keep her as my dentist--she's that good! If you're looking for someone who combines expertise with compassion, Dr. Thomas is the one.

Brand new patient to frost dental care and I think all of the office staff and Dr. Frost are…read moreabsolutely awesome. They took care of me within an hour of me being a new client as I had a dental emergency and I'm so glad that I found them. They will be my primary dental for as long as I remain in the area. If you were looking to switch dental offices now is the time to get set up with frost you will not be disappointed..

I rarely send out a review, but I've had such amazing experiences with Frost Dental consistently…read morefor several years now. So, after my last visit I realized that an honest review would be a great way to show my appreciation. I used to have a dentist in Houston who "upsold" me several times and probably gave me fillings that I didn't actually need. In all these years, I've never been upsold by Dr. Frost or her staff. In one instance, about 5 years ago, where I severely cracked a tooth that could not be saved, Dr. Frost and her staff handled getting it fixed and I have not had a problem with it since. The staff at Frost Dental are amazing. Easily the best staff I've dealt with whether compared with other medical facilities or even in the corporate world. A couple of years ago, I moved a few hours away. To this day, I continue to make the drive back out to Pearland to use Frost Dental. I have no desire to use anyone else. They are that excellent!

Excellent Service. Dr Lockhart and his Team take there work seriously. They are extremely…read moretransparent in everything they do from X-rays, diagnostic and treatment. The front desk staff is friendly, sociable and supportive through out your visit. The Equipment is high tech, updated and the best of the best. My only concern was I didn't sense the Tech was as concern about safety. I felt I had to coach her on using the X-ray protective shields. She was on the other hand alert, friendly and delightful to work with. Cost was somewhat high but unfortunately nothing is cheap these days. The Provider was also OON with my insurance plan. The Dentist was straight forward with expectations, treatment, recommendations and possible outcomes. I got copies of the X-rays and recommended treatment plan along with estimated cost. They hid nothing -- Great Team!!

I had my first dental appointment today, I was impressed from the first phone contact…read more Professional, clean and friendly atmosphere. I was throughly impressed with the Hygienist Kim, she did an amazing job. Gentle, thorough and educational! Dr Lockhart is personable, gentle and shows genuine interest and concern. Thrilled I found a great dental team. Gretchen M