If I could give it 0 stars, I definitely would. They never called after I requested an appt so I…read moredecided to call to schedule after 5 days of waiting. I was then placed on hold for 10 minutes and the call ended suddenly. I called back to STILL schedule an appt and was given a date, but was placed on hold again for almost 10 minutes. Another person spoke and when I gave them the information to schedule, I was placed on hold again. This is very frustrating and I hope they get it together very soon.

Although the dental hygienist Tammy is great and Dr. Patel is pleasant, the office staff is…read moreHORRIBLE!!! They are so inept at their jobs, it is sickening. On 12/16/24, I had teeth whitening done on the upper & lower arch. Even though I told them that my insurance pays for 50% of each arch, the lazy office staff did not verify my coverage, but instead has me pay in full and said they would issue a credit when the insurance paid their portion. Fast forward to March 2025, I go in for an appointment and bring them 2 letters that my insurance company has sent them asking for additional information on the whitening service that I had. PMD had never responded to the request for information!!! Now I am asked to pay for that days appointment when i should have had a credit on my account! Fast forward again to July 2025, I am scheduled for an appt on the 21st. This time I call the office prior to my appt and STILL no credit. My insurance paid them $227 which should now be a credit on my account. I am furious. I cancelled my appt and I will no longer do business with these people. I have also filed a complaint with the BBB and TSBDE! Next, it will be small claims court. It is really stupid that I have to waste time on this! BEWARE! Make them verify services with the insurance. Do not pay in full waiting for them to give you a refund!!

I truly cannot overstate how EXCEPTIONAL this office is. Every single staff member up to the…read moredentist is AMAZING. From the moment I booked my appointment to the time I entered the office for the first time, I was impressed every step of the way. Every single individual radiated genuine goodness. They were a joy to be around and I absolutely HATE going to the dentist. A huge thank you to Naydia (so sorry, I should have asked how to spell your name), Catelyn, Shayla, Sabrina, David, and Dr Allouch! Your patience, understanding, and care made me feel safe and welcomed and I appreciate it greatly. If you are reading reviews and trying to find a dentist.....stop right here. Just go ahead and call Broadway Dental and book with Dr. Allouch. You will have zero regrets. I've found my new dental home

Please know that this review is coming from THE most anxious and nervous patient ever…read more Dr. Allouch, my assistant David, and front desk coordinator Naydia... are top tier customer service and human specialists. From their reassuring demeanors, expert care, and genuine human interactions.... I never want to go to another office ever again. I am the quintessential dentist anxiety patient... they are curing my trauma. I am so beyond happy to have found them. If you're nervous, this is where you need to go. Thank you

One of the most comprehensive and detailed explanations of what was needed and what had to be done…read moreto get it professionally treated and accomplished. Dr Casquete was very detailed and spent all the time needed to get all my questions answered and how it would be handled and within a proposed timeframe. Staff was very professional and made me feel welcomed and comfortable from start to finish.

This is a historic review, because this team of professionals has taken care of my for 13 years !!…read moreYes 13 years!! You only go to dental clinic for so long when you get EXCELLENT professional attention and services!! If this what you want, this is the place, Dr Casquete and her team do it supreme. Thank you !!

Excellent Service. Dr Lockhart and his Team take there work seriously. They are extremely…read moretransparent in everything they do from X-rays, diagnostic and treatment. The front desk staff is friendly, sociable and supportive through out your visit. The Equipment is high tech, updated and the best of the best. My only concern was I didn't sense the Tech was as concern about safety. I felt I had to coach her on using the X-ray protective shields. She was on the other hand alert, friendly and delightful to work with. Cost was somewhat high but unfortunately nothing is cheap these days. The Provider was also OON with my insurance plan. The Dentist was straight forward with expectations, treatment, recommendations and possible outcomes. I got copies of the X-rays and recommended treatment plan along with estimated cost. They hid nothing -- Great Team!!

I had my first dental appointment today, I was impressed from the first phone contact…read more Professional, clean and friendly atmosphere. I was throughly impressed with the Hygienist Kim, she did an amazing job. Gentle, thorough and educational! Dr Lockhart is personable, gentle and shows genuine interest and concern. Thrilled I found a great dental team. Gretchen M

Amazing !!! Super nice staff and very nice environment . Dr. Garg was really nice and very good at…read morewhat she do , also Assistant Lupe was amazing as well and very helpful !

I've just relocated from Houston to Manvel and was eager to set up appointments in my new…read moreneighborhood. Today, I visited for a check-up and cleaning, and the staff were incredibly friendly and welcoming. Dr. Garg was professional, meticulous, and took the time to listen and address all my inquiries. I'm thrilled to have discovered my new dental clinic.

Love Stephanie (sp?) at the front desk-She always has a smile and makes you feel welcomed. Dr…read more Grant is also friendly, and he explains things really well!

I don't go to the dentist at often as I should. I decided to try this place out since it was 10…read moreminutes away and had good reviews. I'm here to confirm they're right for anyone else wondering. They communicate well, attentive, and very nice.

Thank you Dr Moon for getting me out of discomfort I have been experiencing for 20 plus years…read more After all the adjustments made to the restoration placed by another dentist, all it took was removing the old broken porcelain one and replace it with a filling. The only dentist I will let touch my teeth !!!!!! Amazing staff and office.

1. Extremely clean. I'm a little bit of a germaphobe and really appreciate the cleanliness…read more 2. Super patient/friendly staff. I get REALLY bad anxiety about going to the dentist. Dr. Moon is extremely patient even when I'm acting like a big baby. The lady who does the teeth cleaning is very motherly and puts forth a lot of effort to make it as painless as possible. She'll give you a blanket and hold your hand when you start hyperventilating :) 3. Never a wait. They don't over book like a lot of people in the medical industry do. I have never had to wait more than 5 minutes, literally. Best dentist ever!

Excel Dental Missouri City could clean your teeth well but it is impossible they could provide more…read morefor you. They will make sure you got pain and they do not qualify for any moderate sedation. You may take your own risk to be there with those unprofessional people. Sedation Options Offered: According to the Excel Dental website, they offer the following anxiety-relief and sedation methods: * Nitrous Oxide (Laughing Gas): A mild, inhaled sedative that helps patients relax while remaining awake. It wears off quickly after the procedure. * Oral Conscious Sedation: A pill taken before the appointment to manage moderate to severe anxiety. * The Wand: A computer-controlled injection system that delivers local anesthesia in a steady, more comfortable flow than traditional needles. Important Note on IV Sedation: Excel Dental does NOT currently list IV sedation (deep sedation). If you require IV sedation, other local providers that explicitly offer it include Missouri City Dentistry and Plantation Dental. Notable complaints from public reviews and consumer platforms include: * Clinical Incidents: One highly detailed complaint from 2024 involved a parent who alleged that a child was "traumatized" during a molar extraction where anesthesia reportedly wore off mid-procedure. * Billing and Financial Disputes: Patients have reported issues with the finance department, specifically regarding the handling of referral credits and unexpected charges for certain procedures. * Prosthetic and Fit Issues: At least one senior patient reported receiving poorly fitted dentures that caused significant pain, followed by dissatisfaction with the office's refusal to provide a refund. * Service Quality: Some reviews highlight "lousy" service for specialized needs like severe underbites or hurried cleanings that felt inadequate. * Operational Concerns: Common minor complaints include long wait times--sometimes exceeding an hour--and administrative errors, such as prescriptions being issued without necessary signatures.

i have never had a doctor, a front desk "manager", the owner lie to my face over and over and over…read moreagain. My daughter has a few cavities and needed to get a couple fillings and some baby crowns (7yr old). first couple of times were fine nothing major but the last visit when she needed a baby crown, they decided to extract the tooth instead. we agreed, and proceeded. they had given her some anesthesia and finished with her fillings first then it was time for the molar extraction. she was squirming when the fillings were getting done, meaning anesthesia was wearing off, which happens. So the doctor pulls out more anesthesia and my daughter sees the big shot and freaks out and says she doesnt want it. doctor puts it away and they (nurse and my husband) are holding her down and the doctor starts to crack and twist ON HER MOLAR, which is 100% intact, as she is now screaming. her eyes are rolling back because shes in pain and hyperventillating. my husband hears her tooth cracking and twisting with my daughter pleading him for help and asks them to stop and maybe give her more anesthesia since IT HAS ALREADY WORN OFF WHEN THEY WERE WORKING ON HER FILLINGS. they get my daughter to calm down and she asks for a few min and says she will take the shot but the front desk manager steps in and says shes shutting it all down. shutting it down? after you have already traumatized my daughter cracking and twisting her molar and couldnt even extract it, SHUT IT DOWN? i came back to meet the owner and the doctor and the front desk manager who were responsible for my daughter that day as, get this. her baby crown fell out. her fillings were cracking and breaking off. i meet the owner as he cracks a joke saying , oh the whole family is here hahahaha! my husband, my sister and i came as they were present the day of the last procedures. i asked my questions and commented my concerns and this is what he said to us. 1. 1st dose of anesthesia was plenty to finish almost 3 hours of work that day (we mentioned our daughter squirming while they were working on her filling so def the doctor and the nurse knew she needed another dose) 2. if the 1st dose was enough why did the doctor get ready for the 2nd shot and only put it away becsuse my daughter refused it? 3. the owner decides to tell me the doctor didnt give the 2nd dose becsuse they didnt want to over dose my daughter. 4. then the owner said they didnt give the 2nd dose becsuse the location where my daughter needed the 2nd dose was more painful than where they put the 1st dose. 5. then the owner told the doctor nurse and manager to leave as i started asking them details becsuse they knew what they did to my daughter that day 6. they gave me a refund for the crap job where the crown fell off and fillings broke off and molar was broken but not extracted leaving my daughter in forever trauma with the dentist. 7. they kept telling me theyre not a pediatric dentist... THEN WHY TAKE MY MONEY, WHY BOOK US AND WHY ADVERTISE IT LIKE YOU DO WHAT YOU DO? you made a big mistake. my daughter is terrified of the dentist thanks to your doctor and nurse trying to pull out her molar with worn off anesthesia. i asked the owner, would you let your daughters go through what mt daughter did and he said no. even as an adult i wont be able to sit through someone with a wrench, twisting and turning my molar and ive given birth twice. so youre telling me my daughter was not cooperative and that was the reason to shut it down? you people are a joke and psychopaths. shes seven. she weighs 49lbs. we had 2 grown ass men holding her down while her eyes were rolling back. i will be reporting a formal complaint. it will br a long fight but dont treat people like were dumb. you know exactly what your staff did and you sitting there keep changing your story and mocking us isnt going to make us go away. you have messed with the wrong family. you have forever traumatized my daughter and i will do everything to make sure this never happens to another child and patient due to yalls incompetence as healthcare workers.

I cannot recommend Dr. Thomas and Elora Dental enough! I've been seeing Dr. Thomas for years,…read moreincluding at her previous practice, and I was so excited to continue care with her at Elora Dental. She has done my crowns, fillings, cleanings, X-rays, and night guard fittings, and every experience has been excellent. Dr. Thomas is kind, gentle, thorough, and incredibly skilled. She explains everything clearly and makes you feel truly cared for. The entire Elora Dental team is wonderful too -- professional, friendly, helpful, and attentive. I especially appreciate how often they check in during treatments to make sure I'm comfortable and not in pain. The office has a calm, welcoming atmosphere, great music, and an overall positive vibe. If you're looking for a dentist who is compassionate, trustworthy, and excellent at what she does, I highly recommend Dr. Thomas and Elora Dental!

Dr. Thomas is the most thorough and caring dentist I've ever had. Her attention to detail is…read moreunmatched, and she genuinely cares about both the health and happiness of her patients. I wouldn't trust my dental care to anyone else. In fact, I traveled 5 hours for three years just to keep her as my dentist--she's that good! If you're looking for someone who combines expertise with compassion, Dr. Thomas is the one.

This entire business is operatiing on one YAHOO personal id. They could'nt downlad a simple X-RAY…read moreimage and did not provide an alternate email id to resend the latest x-rays we had. They wanted us to RETAKE X-RAYS and can only examine that. I called twice one for booking /enquiry & one to reconfirm appt; NEVER did they mention consultation worth 150$ free is only a visual look and they cannot examine already existing x-rays

I am so grateful for Dr. Burges and her staff. Priscilla was amazing in getting me in and making me…read morefeel like I was going to be okay. Dr. Burges was so kind and informative with my treatment absolutely painless. I will be coming here for all of my dental needs.