I recently bought furniture from pomegranate for my family room. Diane who I worked with was great, but I was extremely disappointed with the owners. I had a chair that I ordered brand new that was defective. The communication was horrible with how they where going to fix the situation. I wanted a new chair, but after months of not knowing what was going to happen with the chair, they said they would fix it. I then asked for something to be put in writing if it was defective again. They would not do that. In fact instead of going after the furniture manufacturer about the defect they made me feel that I did something wrong. After four months of trying to get this resolved and letting several people come to my house to see if they could fix it, I said I did not want the Chair because the only guaranteed they would give me was the furniture's original warranty. They also would not budge about their return policy. In order to take the chair back. They took off 20 percent for restocking and would only give me a in store credit. It is not that I didn't like the chair, it was defective. I would not recommend ordering furniture from them to anyone. Horrible customer service!!! read more