It's been a long time since my last visit to the Gilroy Premium Outlets, it's changed a lot and…read moremany businesses have closed and some spaces are either empty or have new tenants. The Lululemon is still there, but in a different spot than my last visit. The new location seems bigger now and they have a great selection of men's and women's fits. Another favorite is Nike, which has two different locations in the outlets. They also have other clothing brands, some newer toys and collectable stores, Bath and Body Works, a popcorn store and many other spots. They used to have a Jelly Belly outlet, but I didn't see it on my last visit, and they also used to have Starbucks. There is now a sushi restaurant in one of the business plazas, and there were food trucks selling different items as well. I noticed that while you'll still find some great deals at stores the savings also isn't what it used to be. It'll take some extra searching to get a really good deal, but depending on how often you visit you may get luckier. There's plenty of parking available and if you look at the directory and see stores that are worth it to you, check it out.

Unless you want the most high-end designer brands, there's no reason to go to Livermore Outlets. In…read moregeneral these days, there are not many clothing stores that offer deals exclusively on Black Friday, so you can go earlier or later that week and still get most of the same deals. Nonetheless, when my girlfriend went to Livermore on Monday before Thanksgiving, it was packed. We came here on Wednesday and it was nearly deserted despite having much of the same stores and discounts as Livermore. It is definitely less walkable than Livermore, requiring you to cross the street to get between various plazas. But it is a great way to get 90% of the shopping experience for 50% of the stress.

First time exploring this Nike Factory store while shopping around at the Gilroy outlets! It's a…read morepopular store since the Nike brand is well known and recognized. It's a spacious store with clothes in the front and shoes shelves in the back. They have final racks from last season's clothing line. There's various sales across the store on mostly everything. The staff are nice and friendly when they greeted me in the store and asked if I had any questions while window shopping. Good store experience!

The sales associate Christoper was a great help, he went the extra mile to help me find running…read moreshoes for my son.

Store was nice and clean. I think organization with sizes still need some work. Sad that they don't…read morehave enough of the sizes for the ladies who are a bit on the slim thick side. Otherwise, great experience at the store.

I am out shopping and found they had this in Gilroy. The selection was actually pretty nice and had…read moresome great deals. The ladies are very nice and helpful. I could have walked away with half the store. I did walk away with a lot more than I bargained for. On top of the great deals they also have military discount! So to see that I got a lot more than after that. In all take your time and sort through the clothes they have alot of great deals! I usally post a lot of photos I think I was too excited for this store to be in an outlet! On to my next adventure...

I stopped into Coach just to browse, but the experience turned into one of the best customer…read moreservice interactions I've had. The team was incredibly friendly and welcoming from the moment I walked in. Aaron, in particular, stood out--he was attentive, engaging, and genuinely helpful. We laughed, chatted, and he made the whole experience feel relaxed and personal. I ended up purchasing a little something, but honestly, I'm more inclined to return because of the amazing people there. I truly enjoy supporting businesses where the team makes you feel valued and appreciated.

It was a busy Sunday and Mother's Day, so it was clear there would be a line to enter the store…read more(Gilroy CA). However, the individual managing the entrance appeared to be confused about the flow of customers leaving and entering. I politely explained that three customers had exited and that three customers should therefore be allowed in. Instead of paying attention to the customers leaving, she questioned my statement and said she had not seen anyone exit. It was apparent that she simply was not monitoring the flow closely. The interaction and her attitude did not sit well with me. I shared this with my 4 friends who were already in the store to make purchases. The experience left all of us disappointed and walked out empty handed. Because of this interaction, it will likely be quite a while before I choose to return to your store. If the was an option ZERO stars this would be the case.

Great selection, especially compared to the north face outlet that's closer to me in Southern…read moreCalifornia. Excellent customer service as well! Hernan helped me out during my visit and he was super courteous and knowledgeable! First responders , nurses and college students get an additional 10% off by the way! Didn't have much expendable cash, but I managed to pick up a water resistant duffel for a little under $60 which normally retails for 150 usd . I've had a backpack that comes from a similar line from them for about two years now ( bought in London at a regular retail store for about 150 pounds ) and it's really held up well which is why I was confident in buying an additional bag . I definitely would've bought more including a set of gloves that I really need for the upcoming winter if it was my current budget.Till next time !

Came here looking for a ski jacket for my son. Was helped by a Mahayla, who gave me great old…read morefashioned service! She walked me to the section, explained the differences in styles, answered my questions with patience and clarity. Great experience!

I wish my review wasn't this low. The store is beautiful and the selection is great, but every…read moresingle time I come here, the girls working there will do absolutely nothing to help. I was in the store for 10 minutes, looking at one particular wall and the whole time, the three girls were talking about how one of them should finally post a picture on Instagram to make a guy jealous. Eventually when I realized they weren't going to help, I left and told my husband. He wanted me to get the bag I wanted because it's my birthday. He went inside and informed the girls they weren't helpful and how rude they actually were. He did get the bag for me, but honestly, the girls working tonight need better service skills. It was absolutely ridiculous. Girls - try actually doing your job when you're on the clock.

This Place is Extremely Rude for Customer Service. And so UNPROFESSIONAL. Never going back to this…read moreplace. Hope they have a good manners and the CEO Michael kors should send this people for a special customer service training. Because they have an attitude problem and they don't do their Job Properly. I'm glad we went to Marc Jacob's instead. They're nicer and Professional. THE WORST MICHAEL KORS in the Bayarea.

I stopped by here since I was right next door at the bath and body works…read more They are having a great sale right now. The sales associate helped me find a wallet that matches the purse I was interested in. I ended up buying a purse and a wallet for a great price. Thank you Annais for all your help.

Great store with good service and lots of options. There's a lot of bags and variety of stuff I…read moreloved looking at them all. Didn't buy anything but we might next time! I didn't know they had this outlet here and a website too.

It may not have a wide variety of men's shoes, but for the price, quality, and service I would…read morestill recommend a look. The last pair I had were running shoes that lasted over a year, it was a twist-to-tighten pair and they worked wonderful

Not much of a selection at this location. Very limited in the mens shoes and apparel department. I…read morewouldn't waste a trip.

Wow, this place has changed a lot…read more Didn't feel like an outlet store anymore. Items are priced high and there was no one checking out on a Saturday. I still remember when the checkout line used to look like the HomeGoods checkout line. The service here was really good. Worker greeted us and told us where we can find bargains around the store with a smile. Thank you!

Love this Ralph Lauren outlet store people always friendly lots of different clothing items to…read morechoose from and if you are savvy enough, you can get some really good coupons

Had the chance to visit this under armor location while at the gilroy outlets! I was hoping to find…read morecompression shirts on sale but a sales associate gave me a throughout explanation that those items are typically exempt. Great customer service!

Great store! Lots…read moreof shoes and clothing for both genders. Great prices and its really hard to tell if you're getting an irregular item. Their customer service is very attentive but the thing I like best about Under Armor is that the honor the military and give a 20% discount for veterans. Game changer! Thank you Under Armor! In honoring the military and veterans, I will prefer to shop with you!