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    Pollo Tropical

    2.9 (94 reviews)
    Open 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

    Pollo Tropical Photos

    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Dogs allowed
    Good for kids

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    Raw ahh "crispy" chicken
    Ray C.

    YALL BETTER COUNT YALL MF DAYS BC IM SUING FOR EVERYTHING YALL GOT... im playin but dam it's usually really good but this time my girl got this str8 from the fridge ahh chicken. Pretty disappointed and I will be crying myself to sleep for the next couple weeks... thank you for nothing;(

    What I got
    Michelle K.

    I now remember why I don't go to Pollo Tropical. I know the food served rarely looks like what is advertised. But come on...my tropichop looks like it was thrown together. It didn't look appetizing and not to mention the avocado was firm that I needed a knife to cut it. The chicken was charred and not grilled. The rice was not fluffy but moist and dense that stuck together like a mushy mess.

    Pretty good Cuban for a chain restaurant
    Katie Z.

    Haven't had a bad meal here yet. Tried their new original Cuban pressed sandwiches, it was good I would get again. They also have tostones again for a limited time! Needs more salt but was great with the garlic cilantro dip. Fairly priced for the amount of food you get! This could be 2 meals for me. All of this costed $13 sandwich, beans and rice, fountain drink and tostones. They were busy and can be hard to order at times I suggest ordering online ahead of time.

    1 out of 2 shrimp , I get bigger shrimp wen I buy bait ....straight up junk !!!
    Ohana F.

    Very disappointing with dis ceviche plate, was super hungry and literally had 2 shrimp on the plate, I also purchased the ala carte, that had 4 shrimp, I was like wtf, I normally enjoy Pollo especially da pork dishes, neva again, would've gave zero stars if possible, super disappointed

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    4 months ago

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    10 months ago

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    2 years ago

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    5 years ago

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    2 years ago

    I can't believe it took over a year for a reply to food poisoning, confirmed at Lee health

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    2 years ago

    The chicken was burnt! Very small portions. My food was ok. I ordered a bowl. My husband ordered a meal and his chicken was very dry.

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    6 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Sevice is trash & they act like they cant answer the damn phones! Cant even order ahead unless you have a credit card ! Its stupid annoying

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    3 years ago

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    4 years ago

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    9 years ago

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    3 years ago

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    3 years ago

    Wil not return - the food was a disappointment the servers were ok the place a bit dirty

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    4 years ago

    Found this piece of plastic in my dinner. Luckily my child didn't eat it! I'm done with this place!

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    3 years ago

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    5 years ago

    Every time I order here they forgot sauces silverware and straws. Very disappointing. Going back to chipotle.

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    13 years ago

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    6 years ago

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    Page 1 of 3

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    Review Highlights - Pollo Tropical

    Each came with a bread (dinner roll) and I ordered the Mojo Sauce and it was delicious and my wife got the guava bbq sauce.

    Mentioned in 2 reviews

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    Pizza Connection - Garlic knots

    Pizza Connection

    4.4(75 reviews)
    1.8 mi
    $$

    We love Pizza Connection! We do the $9.99 Monday large pizza deal. You used to be able to add a…read moretopping for a small upcharge, but when I called last time, they said you couldn't do that anymore. We always get meatballs on the pizza. You can tell the meatballs are homemade and they give you a generous amount. The crust has a great texture and the sauce has a good flavor. I want to try a sub from here too! A great Monday deal.

    Honestly don't expect to receive a response from Pizza Connection as it seems they only respond to…read morepositive reviews. If I could give zero stars, I would for the food and service. The atmosphere was ok as there was only 1 couple there eating what was left of their pizza meal when we walked in and no one else came in to dine the entire time we were there with the exception of a few pickup orders. We sat down and a young man came and took our drink orders. When he came back after standing at the counter for a length of time conversing with the other young female worker, I questioned if they were able to make the shrimp Alice since the chicken Alice was on the menu and they had other shrimp dishes. He looked at his computer pad he used to input orders and said yes then my husband gave his order. He then told me he had to check about the shrimp Alice after telling me they could do it. They used to make it as well when Jeff ran the restaurant and it was my favorite. The gentleman came back and said they couldn't make it and the shrimp scampi was basically the same. It is not! So then, I settled and ordered a calzone with steak, green peppers and onions. I instead received a stromboli with steak, green peppers and onions. The menu stated nothing about paying $1.50 each for the peppers and onions as shown on their menu for the stromboli. The stromboli was very dry, very minimal onions, peppers or steak as shown in photos that don't lie and overcooked. We were never once checked on and we had to get the waiters attention for drink refills as he again was too busy conversing with the female. I asked for a box and instead received my bill. I patiently waited for the box to come out, but instead, the waiter came back for my money and I pointed out the extra charge along with what the menu stated. I explained that I got three items in the stromboli (not calzone as originally ordered) therefore I should not be paying the extra $3. While it may not seem like a lot, it is more the principal of things. The waiter basically told me that's how it was and wouldn't talk with anyone else and just stood there as if he were waiting for my money and wasn't going to do or speak to anyone to clarify this error and misunderstanding. Finally, I told him that I would pay the extra money but won't be back and I needed my box which I still had not received. No response from the man, not even the word sorry so we paid and left. This is an awful way to treat customers, especially when your Restaurant had not one other diner come in the entire time we were there to sit down. With so many businesses struggling right now, obviously this place doesn't need people's business and there are many pizzeria establishments around that would love our business since we eat out almost on a daily basis. It's a shame because it was great when Jeff ran the place and he came out to check on customers and say hello, even if he were busy. If you go, please question things before ordering and check your bill. We won't be back unless things were to drastically change as there are so many more establishments that would love our business. I have my doubts though.

    Photos
    Pizza Connection - Inside Seating!

    Inside Seating!

    Pizza Connection - Overcooked stromboli with minimal toppings inside

    Overcooked stromboli with minimal toppings inside

    Pizza Connection - Menu!

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    Menu!

    Charleys Cheesesteaks

    Charleys Cheesesteaks

    3.8(4 reviews)
    2.6 mi

    Charleys Cheesesteaks & Wings Wal-Mart N. Ft. Myers Fl. 5-8-25…read more Stopped in on a Thursday at 11ish. This place was inside a Wal-Mart, it was neat and clean. We got a table right away as they just opened. This is the largest Cheesesteak Franchise in the world so I thought I would try it. Their Cheesesteaks come in 3 sizes small 6 inch, regular 9 inch, and large12 inch. Prices range from 7 to 9 to 12 Dollars and change. You can get extra Cheese or Meat for an additional cost. I ordered the regular size 9-inch Steak Philly Cheesesteak which comes with Steak, Onions, Mushrooms, Green Peppers, Provolone, Lettuce, Tomato and Mayo. At one time I lived near Philly, and I never had a Cheesesteak with Lettuce and Tomato, so I opted out of them. My wife ordered the 6-piece Wings Plain with Fries. Wings are available in 6, 10, 30, 50 pieces. They also have Boneless Wings. Prices on all Wings are from 7 to 46 Dollars. Our food came out fast. The Cheesesteak look good as did the Wings and Fries. The Cheesesteak bread was toasted and not bread I was use with Philly Cheesesteaks. It was a little flat, but it wasn't bad. The Provolone Cheese took this steak sandwich up a notch. This sandwich was not the worst but its just different from all other Cheesesteaks I got back north. My wife's Wing were big for Wings and very good. Fries were so so. All our food was hot, and it was tasty. I would stop by here again in a pinch for sure. I give Charleys Cheesesteaks & Wings 4 out of 5 stars. Follow Me On FB For More Reviews & Fun Gulf Coast Terry

    Food: 10/10 We ordered the Philly cheesesteak & the Bacon 3…read morecheese, both regular size & both with no lettuce no tomatoes! It was so delicious & tasted exactly how I remembered it. We also ordered a large fries with a small side of cheese sauce & it was very decently large portions. They made our order promptly & correctly! Service: 10/10 Service was super friendly & prompt! We walked into Walmart & saw they were FINALLY opened. We arrived around 8:50ish, right before they closed. We asked what time they closed & they said at 9! We felt bad, we were about to walk away but the young lady working there told us to stay, no worries, & to place our order! Which made us feel super happy we made it right on time!! Don't forget to tip! Ambiance: 10/10 Food court vibes with a decent amount of 2 ppl tables. Very clean inside & I watched them clean up after making our food also. I'm happy we have a Charley's closer to Cape Coral!!

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    Charleys Cheesesteaks
    Charleys Cheesesteaks
    Charleys Cheesesteaks

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    Jersey Mike's Subs

    Jersey Mike's Subs

    3.4(22 reviews)
    0.3 mi

    While the subs are tasty and for the most part delivered promptly, don't have an issue like…read moreforgetting half your order. Customer service is nil calling the store , like oh well and calling door dasher that delivered does nothing but annoy you since he acted like no hablo ingles. Then to re order took twice the amount of time to get the order . This is the second well now 3rd order from this Jersey Mikes . Having to wait to eat my hot sub for the other sub to get here . Unacceptable. Then to be reimbursed by a credit is bs. The entire order should be written off for their lack of consideration this was obviously a family meal . Letting it fall on door dash they sealed the bag with inadequate order

    Jersey Mikes Subs 6-7-24 Went in around 12:30 to order the…read moreGiant Original Italian Sub. This place was clean and neat and everything in its place. I walked up to the counter and there was a little bit of a line, but they waited on me quickly. I ordered my Giant Original Italian Sub which came with provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni. They asked me what else I liked on it, so I added Mayo, Lettuce, Tomatoes and Onions right out of the case. They were fast and friendly and made my sub right in front of me. When I opened my sub, it was very large and looked good. This sub not only looked good but everything on it tasted very fresh. One thing I will add is they do not heat or toast the sub buns so if you like that you will have to go elsewhere. I would suggest if you're hungry for a sub go here and you will not be disappointed. I give this place 5 out of 5 stars. Follow Me For More Reviews Gulf Coast Terry

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    Jersey Mike's Subs
    Jersey Mike's Subs
    Jersey Mike's Subs

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    Pollo Tropical - latin - Updated May 2026

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