Guess what?! There is a new Pollo Campero that opened up in the Columbia Mall. I received a postcard in the mail for a free 4-Piece meal so how could I not try try them out? I don't believe that I've had their food before so I was excited to try it out. I always hear the commercial on the radio as they sing Pollo Campero and I had to make sure I stopped myself from singing that as I walk to the restaurant.
I went after work to grab a quick meal coupon in hand. No one was in line so ordering was really quick. I informed the young lady that I wanted to use my four piece coupon Ashley quickly asked me what size did I want. I already knew I wanted to try their plantains and I need a little bit of veggies in my life so I went to coleslaw. She told me it would take about 10 minutes but it was ready in less than five. She gave me my drink and I quickly moved over to pick up my meal. I thank them and left to my car. Of course I couldn't wait to open the box. On the outside Inside the bag was my fried plantains in a cute little cup, see the picture, and a roll. I don't wonder why my coleslaw was not also on the outside because it was cold but I proceeded to open up the box and found out they missed putting my coleslaw inside.
The chicken was perfectly browned as you can see in the picture and I quickly grabbed a fork and dug into the thigh. Who doesn't love a juicy fried thigh? I knew I was going to go back in to get my coleslaw because I did need a vegetable but I couldn't stop eating the thigh LOL. I didn't wondered if I had the right box because I thought it included different chicken pieces. I looked at my other coupon and realized it was supposed to be a thigh, breast, wing, and leg. I know I would have tore that wing up. I decided that I would go back and get my coleslaw and then just let them know about the mistake. If something goes down I will update this review but so far so good. Customer service was nice, they are new so maybe they forgot to put in the coleslaw and the right pieces of chicken but it's definitely good to note it and let them know so they can do some quality control checks before handing out food next time.
Okay, so I went back in to go get my coleslaw and it was a little difficult explaining to the cashier that they didn't give me the coleslaw originally and I had the wrong pieces of chicken. After explaining to her three times and then telling her what I needed directly, she understood. She also let me know that they did not have wings are brushed at the moment they only had thighs and legs. She still had a good attitude about it and was perceptive.
I forgot to mention earlier that I chose horchata up for my drink because I know whenever actually her chapter on the menu I'm going to choose it. The cabbage and the coleslaw was diced and not shredded so that was different. It wasn't very sweet and I like that but it also wasn't very Tangy either. So overall it was okay, it just didn't have a lot of flavor read more