The only positive here is that the employees were nice. The outside looks a lot nicer than the inside. If you don't get gel nail polish, you pick off the wall, which I hate because I'm indecisive so I like to look at the colors while they work in my feet. I wasn't asked what kind of pedicure, so not sure if there are options, but it was basic at best. The biggest issue that will keep me from EVER going here again: sanitation. I was pretty sure the instruments didn't come out of a sanitary package, and I confirmed when I watched the technician pull up to the next person and use the exact same tools on them that they used on me. So if you like your foot fungus and sharing bacteria, it was $32 plus tip for a pedicure. But I'll gladly pay more to not share toe jam with the next person. So disgusting!! read more

Mike and Sarah are the backbone of this business and have always provided the best customer service amid many challenges they have faced. COVID has not been gentle on them with staff, so yes there can be a wait. However, if you make an appointment or call before going to ask about the wait..then practice patience, you won't be disappointed! The shop is kept very clean and they are serious about infectious disease control prevention. I've always received quality work here and when I had concerns they've always been fixed. Be patient, be kind, and you won't be disappointed. read more

Polish Spa Lounge - Manicure by Mike - Nail Salons Near Me - Albuquerque, New Mexico

I loved polish. I've gone here for years. Yes, it's pricey but they always do a good job. However, I went to a new person last time and my nails left a lot to be desired. I should have gone straight back in, but I was in a hurry. After 6 days, they were chipping badly. I went back in and Ashley fixed them. By day 10, they looked awful. Unfortunately that was a Sunday. So I made it in by day 12 and told Ashley what happened. I just wanted to start over with new dip, fully intending on paying. I just thought they'd want to know what happened. They nail technician proceeded to tell me my nails looked over two, more like three weeks old. I told her they certainly weren't even to the 2 week mark. She kept arguing with me about this. She then proceeded to tell me that it must have been my fault from chemical cleaners. I do not use chemical cleaners and wear gloves to do my dishes. I'm not really sure why I was berated but I definitely was just looking to be acknowledged. Maybe a "thanks for bringing this to our attention". When I checked out Ashley she told me that they only guarantee their nails for one week. $45 dip manicure for one week. Previously, I was told dip lasts 2-3 weeks... My nails look nice now but I will not go to polish again. Very unfortunate. read more

Polish Spa Lounge - "3 week old" dip manicure I was trying to get for free... - Nail Salons Near Me - Albuquerque, New Mexico

I checked out this new place that popped up in my "hood" since I didn't have time to see my nail lady on the other side of town. I arrived an hour before closing and was worried I'd be rushed. The tech did manicure and gel nails for me and here's my notes: * I was rushed. I felt it and it was like she was working on an assembly line of nails. * she rushed so much in shaping the nails that nails are oddly shaped. I asked for square tip and I got multiple that are lopsided. * she didn't coat very carefully with each coat. I felt rushed because of the lack of care. * She did 9 coats!! NINE!! I think these nails will last a long time! Base coat, color, glitter with coat, base coat again, top coat... wow! *the gel finish looks super sparkly and pretty * price is very affordable * manicure job was well done * the salon is spacious, sleek and modern look with good dance music playing So I'm happy but I wasn't wowed. They look good but if you look at the details, they're not great. Soooo, this is a matter cedar bag review. I would return for convenience if need be but not THE spot ***update*** I've come here a few more times because of the sheer convenience of it being right by my house and they do have a lot of colors. Every time I've been here, I have not been treated warmly. I always feel like they see me as just a number and I'm just waiting to be called "NEXT!" So far, I be been here 45 minutes and though they say me at a station and wrapped the leftover gel(2), no one has yet to tell me who's going to do my nails. When I picked the first color they said it doesn't come out well so I picked another only to be told they don't have that one. Sigh... I'm still waiting. Now it's been a solid hour yet no one seems to be coming for me. They've taken three other people so far and maybe they all had an appointment but I don't know... An another one was just seated next me and she seems to have someone already working. Wow. I really shouldn't settle for the glitz and glamour look but ZERO service. I'm really feeling annoyed and neglected right now. I've just changed to one star because of that. I know the last two were just a walk in just like me. They're so not organized... what's the point of signing in with time stamp??? Too bad my nail tech is so far away read more

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Polish is an excellent salon on Albuquerque's west side. The salon is clean, spacious and modern. Everyone that works there is friendly and professional. Sarah did an excellent job on my nails; I'll be coming back again! read more

Polish Spa Lounge - Vacation gel mani pedi - Nail Salons Near Me - Albuquerque, New Mexico

Thy gave me the best gel pedi & dip powder mani I've ever had! I went in thinking I would just get a gel mani but she made some suggestions based on my natural nail goals and I'm so glad I decided to roll with it. Her attention to detail was balanced perfectly with skillful speed and efficiency. 5 stars - for a beautiful, clean, COVID-compliant salon, and for Thy - a true artist. I will definitely be back. read more

Polish Spa Lounge - Nail Salons Near Me - Albuquerque, New Mexico

The salon is high tech, clean, and modern. The staff is friendly and patient. This was my first time getting dip nail polish at this location, and it is definitely a game changer. Two days after I got them done, I chipped my pointer and middle finger polish when I slammed my fingers into my car door (I missed the door handle). The dip polish got the runt of it, but my nail was fine (I suspect it's because of all of the layers of the polish). I went back to the salon 2 days after chipping them and told them that it was due to my negligence. They redid the two chipped nails and didn't charge me! I let them know that it wasn't their technique and I was at fault, but they refused to charge me after the fact. It was a pleasant surprise and I can confidently say that their professionalism and friendliness is what will bring me back for the rest of time! read more

Polish Spa Lounge - 1 week after getting dip polish (white) - Nail Salons Near Me - Albuquerque, New Mexico

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To my pleasent surprise, a nail salon showed up in the shopping area by my home. I had been looking for a new place close to home and had high hopes of one going into the new shopping center. This place is brand new and has amazing owners who are forward thinkers. The pedi chairs come with all the luxuries to relax and enjoy your "Me" time. One press of the button and you have your choice of massage and pressure points. There are some smaller "girly" pedi chairs available for the little fashionista in the making. Polish offers a wide variety of services and have price points to meet the needs of a large clientele. Its been a couple months since they opened and it is so great to see their business growing. Now, I make an appointment so I can avoid wait times. They will respond and have you scheduled within 24 hours. Services are amazing! Tom does a great job with pedicures and if you have time, try the deluxe or the ultra deluxe (don't know the exact name). I enjoy sitting and being pampered. As for manis, I recently tried the dip and I am hooked! It is always nice to walk into a salon and they already know your name. Polish is clean and offers many different tiers of services. The colors to choose from are also endless for regular, gel, and dipped. While out shopping at Sprouts, take the time to drop in and see for yourself! You won't be disappointed. read more

The service was very nice all around. The woman who did my nails spoke English fairly well so I was able to explain what I wanted and got good results. I did make an appointment and I did have to wait about 10 minutes but the salon is very nice and comfortable so it wasn't a problem. I would recommend this salon to friends. read more

Really like the way they did my nails they were a little snobbish but did a fantastic job I'm very picky when it come to my cuticle area I have no complaints about the job quality read more

Polish Spa Lounge - Nail quality - Nail Salons Near Me - Albuquerque, New Mexico

I have been going to this nail salon for about 3-4 months now because I felt my last salon was not covid friendly. This place is not only covid friendly but Thy is the best nail artist I've ever had. She's fast and efficient and friendly. I honestly show her a picture of what I want and executes them perfectly. Will be coming here for a long time. read more

Horrible traumatizing experience. The guy I was unlucky to get cut two fingers and most painfully one toe. He did not apologize as I was bleeding but instead roughly wiped the blood with gauze while quickly painting over. I was in shock & told him this was unacceptable & he is too rough. He did not respond at all. I called the owner after leaving as I am worried about infection and she did not return my call after being assured that she would. I have never written a bad review of a spa before but since the owner, her employee will not address this health issue I want to make sure to warn others I will seek medical attention if my toe swelling does not subside by tomorrow. read more

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This place has gone down hill. Why do they even let you make an appointment if they make you wait over a half an hour and take walk ins as u sit waiting. Not coming back here again. read more

I really wanted this nail spot to work out. I arrived around 6:30pm on a Thursday but they went ahead and got me in. I choose my nail color, which I was happy to see that they had fresh polishes, (not like other shops I have been in the area , with old polishes that need to be changed out). The water was prepared for me and I waited in the chair until the nail tech was finish with the current client. I saw menu and thought that was the only menu they had. I asked for the deluxe pedicure, since I wasn't asked which type I wanted. The nail tech did a great job getting my nails clipped and trimmed. In the middle of my pedicure she did clean her previous clients bowl while working on my feet and use the same gloves while doing so, I wasn't so happy about that. My message was ok, not the best I have had--but it was the end of the day and she told me that they had been busy. At the end of my service I learned that my nail tech did not give me the full nail menu and their was a larger menu. I feel if I'm the client and you want my business I should be shown all the options, especially if there is a more expensive option. I may give them another try, but I wasn't really happy about not being given full options and the cleaning of the other pedicure chair during my visit. Other than that the service was good and my pedicure turned out good. read more

Polish Spa Lounge - Nail Salons Near Me - Albuquerque, New Mexico

Ten manicure and ten pedicure chairs. Plenty of room for colors, glitters, and more chatter. Generally, I'll ask for the same thing everywhere - a regular mani/pedi. Nina was kind, she took her time with my nails, and recommended a collagen hand mask when I disclosed my hands needed something *extra*. Although Polish Spa Lounge has been open for nine months, they have a number of regulars coming in. This was my first time there and I was extremely satisfied with the service and attention to detail. read more

Polish Spa Lounge - LOVE my nails!! Thank you Nina!! - Nail Salons Near Me - Albuquerque, New Mexico

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I visited Polish on a Monday as a walk in. I decided to try the new spot which is convenient to shopping and fairly close to where I live. I was immediately greeted and provided with a tub of perfectly heated water. The nail tech was with me almost immediately. I upgraded to a deluxe pedicure with a scent that I chose. There was an uncharge for both the deluxe, which I expected, but it was not clear that there was an upcharge for choosing the scent. When all was said and done, my gel pedicure was around $60. The experience was good and the nail tech did a good job. I would return but would be more careful about what each item I am being offered costs. While I was there, I also was told you can make an appointment which for me is a huge plus. I will make an appointment next time I go in because it is unlikely that I would be going in mid-day through the week unless I had another day off. read more

Erica it was my first time with you for DIP and I love love my nails! Love the shape, color and I appreciate the way you didn't rush my time! Lorie SWA Flight Attendant read more

Thought I'd FINALLY found a good nail salon. The highlight of a pedicure for me is the leg/foot massage. Most places have gone to rubbing those stupid rocks on your legs. The first time I went here, I got a beautiful massage. The second time, it was ok. This last time, she slapped some lotion on and went to painting my nails. I paid full price for half a pedicure (and of course they've raised their prices). Won't be doing that again. The search continues. read more

Have been here about 3 times and spent close to $100 every time. Pretty expensive for mediocre work at best. Anyways, I called ahead and had an appointment since I know the weekends get busy. When I showed up, they had me waiting 30 minutes past my appointment time for a new set. Now short on time and having an hour to get this done, I made sure to show the tech a picture of what I wanted and asked if she could do it in under an hour. If not, I would gladly reschedule for another day. It wasn't anything crazy, picture below (clear acrylic with a thin white French tip). They said they wouldn't have time for a new set but if I did a rebase instead, it could be done in time. I was reluctant but decided to trust them. I said if you think it will be okay and it will look like the picture, let's do it. After an hour, pictured below is what I got. And they were charging me $60.00 for this mess. You can see the line where the old acrylic and new didn't mix and I wasn't able to get the thin line cause of my nail undergrowth which wouldn't have been an issue with a new set. The polish didn't even cover my nail on some fingers. I asked for a manager politely and waited until he was done with another customer. I expressed I wasn't happy with my nails and the issues I mentioned above. His response was well that's common for the acrylic not to mix well and they did the rebase at my request because I was short on time (like this was my fault). So basically they knew about the acrylic problem, rushed it, and still did my nails anyways despite me telling them I could reschedule. I didn't feel like arguing and the manager wouldn't even let me talk, he kept cutting me off and getting defensive. He finally just offered to put some pink polish over the top "free of charge." I was so upset, I was almost in tears. Needless to say, I won't be going back. read more

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Finally found a great mail salon. Appointments are on time, great work! Very clean and friendly service. Do suggest you make an appointment, they always seem pretty busy. read more

First time getting a manicure (I'm a male). It was absolutely amazing. Lindsay did a incredible job and the staff was super friendly. Highly recommend for guys who are on the fence about getting manicures or pedicures. Got several compliments on how nice my hands look today. I'll be a regular customer from now on. read more

Got a fill and a gel pedi, Sarah was great today! It was busy today however that did not stop Sarah from attending to me. She took her time and was very thorough. I look forward to my next visit in 3 weeks. Thank you Sarah and thank you Polish Spa Lounge read more

Polish Spa Lounge - Nail Salons Near Me - Albuquerque, New Mexico

I highly recommend Polish Spa Lounge! I was able to be seen right away and Tom (he is awesome!) did a wonderful dip powder job. Everyone was super friendly, the facility was very clean and they have SO many dip colors to choose from! If you are looking for a new (or better) nail salon, go here for sure! read more

This is definitely my go to spa to get my nails / toes done. Ericka gives the absolute best pedicure I have ever had. She is so thorough & knowledgeable spending time with each of her customers providing the best customer service. I went in last Saturday for a pedicure along with my husband. My husband had an ingrown toenail that she took care of painlessly. She is the best nail tech & I look forward in returning in a few weeks. She is up to date with the latest nail trends & she has beautiful nails herself. If you are looking for a classy, soothing, rejuvenating spa this is your place to make a reservation for your next beauty spa services. read more

I'm a happy customer. I do the dip nails and like that they don't cake it on like other places. They're left looking natural and not thick. I mostly just go for dip but occasionally do the pedicure and can't complain either. I will continue going back. read more

Polish Spa Lounge - Dip and pedicure which I - Nail Salons Near Me - Albuquerque, New Mexico

I had a great experience at this Salon!!! Definitely review worthy. The place is new and busy so I recommend an appointment. Great environment with a lot of Techs. When I walked in the owner was helping calm down an infant... definitely put a smile on my face. 10/10 recommend. Also my full set looks great. read more

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Apparently they don't need business! All we wanted was a pedicure, but they seemed annoyed when we walked in the door. My partner was seated and her basic pedicure was finished by the time mine started. Only thing is she wanted a deluxe, but no one asked. My pedi was good, but only after I pointed out partner's was already done. Used to go to this shop a lot, but never again now. Owner is nice, his wife, not so much. Staff takes their lead from her. Prices are on the high side and place is looking pretty worn. Lots of other shops to try. read more

This really feels like a spa! The staff is pleasant and acknowledged me when I entered. They are attentive to the clients and not chatting amongst themselves, eating or texting. This is so customer service oriented!! It's clean, organized and tidy. The work areas are well maintained. I had a dip manicure today for the first time ever and I love my nails. I highly recommend visiting the next tome you want to feel pampered. read more

Gel pedi was uneven. Toes on right we're filed crooked and the left ones were cut down to the quick and in a round shape- I said I prefer square, but now they are too short to correct . Gel dipped nails were worse, very thick and way wider than my nail beds!! Friends and family call them Frankenstein nails because they are Wide and thick and unnatural. I didn't even get a hand massage and the foot massage was awful. I left with polish allover my hands and was assured it would come off , it stayed on for 2 plus days of vigorous washing. Both services totaled $100. I should've read the reviews first!! My gel pedi looks like 2 different feet! So uneven read more

Great environment, friendly staff and my nails are always AMAZING! I have just started coming here and I will continue to do so. Come pamper yourself :) read more

I have been going here since it first opened. Tammie is amazing. My family and I go once a month for manicures and pedicures. The Ultimate Pedicure is a must try with many different scents. The hot rock treatment is an extra bonus. Collagen socks and gloves soothes soothes the skin. Prices are comparable to other businesses, if not better. There is a slight wait time because business is booming. But wait! My polish lasts for weeks. It doesn't chip, and it is nail biter proof. Did I also mention, my family and I drive 3 1/2 hours once a month to get our nails done. We wouldn't do that if the service wasn't great! read more

This is by far the best nail salon in town! They do amazing dip manicures and pedicures are fantastic. They take their time to do a good job. The staff is welcoming and friendly. Prices are reasonable too! read more

This salon is one of the best in Burque. Everyone who works here is super sweet and helpful, everything is new and clean... always do an amazing job! :-) read more

Polish Spa Lounge - Full set + pedicure - Nail Salons Near Me - Albuquerque, New Mexico

I have been a client of the owner for many years. This is THE place to get pampered. Services offered are up to date and varied. Instruments are sterilized and are only single use. The prices vary depending on the service and how much pampering you choose. Choices of colors and type of nail finish you want are infinite. You can have standard polish, gel polish or powder dip which I'm addicted to. It lasts and doesn't chip or peel. This is a lounge for sure. Calm, serene and friendly. read more

What a lovely, clean modern spa! New to the area and looking for a regular spot. Lynn gave me one of the best Mani n pedicure I've ever had. She's a perfectionist and my nails have never looked better. I highly recommend this salon. read more

I was looking for a new nail salon after I had an issue with the one I was going to for months. I was in need of a fill and decided to go here for the first time. When I came in I was helped quickly and I had an amazing experience. They fixed the horrible nails I had before and made my hands look amazing. Since then I've experienced almost every service they had and have not received a bad experience. The only issue I had was with a product and not the service. I'll be continuing to come back! read more

I usually love this place for the nail powder/dip. I just went in and only had time to take off my dip and the woman who was working on my nails was obviously annoyed that I was not redipping my nails. She then had another girl finish my removal and then I was charged $11 just for removing the dip. Over priced and definitely not a way to get repeat clients of recommendations. The thing that bugged the most was feeling like I was putting them out!! I'll be going to another salon even if it's not as close to home. read more

I've been going to Polish for a year now and I absolutely love it! I usually see Tom, he is attentive, pays attention to detail and he makes sure I'm happy with how my nails look before leaving. I like that when all the employees are talking and laughing he (or any one else I've seen) will tell me what they are saying or laughing at. My mom who uses a walker also gets her nails done here and they are very accommodating to her. They even go as far as bringing a bowl of water to wash her hands so she doesn't have to get up. I do recommend making an appointment because they do get busy. read more

Awful experience. I had an appointment with a friend. They started my manicure and never set up her pedicure the whole time. Once my nails were done they finally asked if she was ready so she obviously declined. The woman who did my manicure cut up my cuticles, missed areas of my nail with paint even after I pointed it out and got polish all over my hands and never cleaned it out. My nails were not filed evenly either. read more

I love Polish. My tech is really good and strives for my powder fills and pedicures to be perfect. And when the salon is busy someone will come and prep you so thatt if your tech is running late she can just jump in and you don't have to wait long at all. And even little touches are great like they greet everyone who walks in no matter how busy things are. I'm very picky and I'm very happy with Polish. read more