This was my second time at First Nails. Went in today for a fill and polish change and once again Heidy did an amazing job! I appreciate the amount of time and detail Heidy puts into each service while still being extremely efficient. She is always checking her work, making sure I'm comfortable, and going above and beyond to make sure every nail not only looks great but feels smooth and is filed to perfection. So grateful to have found such an awesome nail salon that provides very reasonably priced, high quality, detailed, and efficient results! read more

First Nails - Acrylic fill and polish change - Nail Salons Near Me - Rio Rancho, New Mexico

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I really needed a mani/pedi. Vicky did a great job. I picked out the tangerine scented package of pedi creams and muds, etc. It smelled great. She gave me a thoroughly relaxing massage on both my feet and hands and trimmed my nails and rounded them off for me. The place was dead today. Just me a man getting his done and me. Lots of workers just sitting around waiting for customers to walk in. Lots of conversation in Vietnamese, which I do not understand. I hope more people go to this salon to get a wonderful mani/pedi too. read more

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I've tried a few places and I just keep coming back here because they really are some of the greatest. I told Kyle why I wasn't consistent before because her husband was a little rough with my nails but he really is the best. He gets in there and really cleans the nails, he cleans my cuticles and does it right. I get the most compliments when he does my nails. My friends laugh at me because of this story! Long story short he is my nail guy now and if he is not available I ask for Kyle. When I get a pedicure I like to request Lyn and if she isn't available I just wait for her. I'm just thankful I found my salon after all our ups and downs lol. I recommend First Nails. read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

Horrible service, you either end up with a nail tech that doesnt care or wants to but seems over worked. Quality of work done is not worth then money. My gel nails only lasted 3 days and I wasn't even asked how I wanted them. All they asked was cut or file and what color. My friend got acrylic s and they didnt even fit her nails. She had to ask twice for the tech to cut them and the tech just did what she wanted. Not worth the $120 for a basic manny/petty. read more

Larry is still the GOAT of nails in Rio Rancho ladies! He will always go above and beyond! Amazing service everytime! read more

First Nails - Custom nail art acrylic set - Nail Salons Near Me - Rio Rancho, New Mexico

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LY is the the best bail and pedicure technician there , I'll wait for her for an appt . Thanks LY

First i got a pedicure. I am a barefoot girl so she had her work cut out for her, haha. My feet are beautiful again, thank you. Next i got a full set of acrylic nails. They also came out so beautiful . Everyone was so nice and friendly. The salon was clean and inviting. I dont live in NM but if i did this would be my go to place. Thank you. read more

Came here because my daughter recommended it. I usually go someplace else. Lots of up charge here. The lady tries to do the job quickly. She is nice but I'm afraid I prefer a place that s more personable. They work very fast. Lady kept wanting to up sell. While the lady did good, I will keep with my usual place read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

Amazing service! Came in with my family and got is all in. We were all happy with our nails. I'm obsessed with my set! Will for sure be back again! read more

First Nails - Nails - Nail Salons Near Me - Rio Rancho, New Mexico

Lily is the best! Great new spot for me near my house. Very clean and professional. Lots of color choices,chairs comfy and friendly staff. Will be back soon! read more

I had a mani/pedi before a trip early September. The Pedi was fine, I enjoyed the massage & foot buffing & the polish has lasted. The manicure was just okay & the polish is chipping which is understandable with only one coat. Maybe this is the norm but I've had 2 coats in the past. I was charged much more than the stated prices for what I got & was so puzzled & shocked I just paid & left. I don't speak Vietnamese & Vicky's English is limited & I had no idea who was in charge to question or complain to. I later wrote an email to the business but haven't gotten a response. If you know what you need & what to expect this place may be okay but I felt ripped off & disrespected. read more

I am a long time RN and Esthetician. Great people. Do NOT have sterile cuticle scissors...??? Takes it out of drawer dips it in blue solution container then after using wipes it off and PUTS BACK INTO DRAWER!!! Whoa!!! dear Lord!!! Takes one microscopic blood born pathogen to give you the worst Blood Born diseases. Surprised they can stay open. Tragic. Nails looked excellent. Heavy handled with drill too... read more

I have been going to this salon for over 6 years. My nails always come out fantastic! I love that they don't grind down your nails so that they are unhealthy. My own nails are still in great condition even with acrylic overlays. Faithful customer! read more

First Nails - Winter nails with hand-drawn snowflakes (2 weeks old) - Nail Salons Near Me - Rio Rancho, New Mexico

Tina does my pedicures and does a great job. I suggest you try her. Always available and does what you ask and is great at customer service. Thank you Tina read more

My daughters and I have been coming here for the last six months. We have had a variety of services: acrylic sets, pedicures, eyebrows waxed, and manicures. I have been happy with all of the services. The staff is very friendly. Discounts are offered when you use cash. read more

The nail industry has changed since Covid and this place is no different The spa is no longer an hour with 4-5 different muds, creams, scrubs with various massages at $35-45.00 NOW it's $50.00 or more here for 30 minutes SO no longer tip because it's such a shame that no longer "spa treatment'". No more nail designs like the photos they advertise in the window to beckon you in. It's a cattle call and I feel tipping for lack of a awesome treatment for hand and feet is gone. So keep charging high will absorb the tips. Take CASH avoid high price of using your own money on debit and credit cards again another reason to no longer tip no out of the way service as it use to be. We all need a mani/pedi and it use to be our splurge and now it's a nail service and not a spa treatment for that my tip will go to someone who has earned it and this isn't the place for tipping. All the chatter is in their language which means they are talking about the customers so take your translator app and you can read what they are saying just try it! read more

I was told I needed to try this place for a pedicure. I was not disappointed I've actually paid so much money at other places and this was the first time I really got a massage on my legs. She took her time I was really relaxed and enjoyed it all. The only thing I wish she would have scrubbed my heals a little bit more but over all it was a great experience. I would definitely recommend! read more

I had an appointment at 9:00AM, this was when they apparently opened, however, there was already 3 other people getting services. I booked the earliest time available because I had work at 10:30. She insisted I come back, but I have a very tight schedule, so she said someone would be with me shortly. I requested a pedicure. I waited 40 minutes, before I HAD to leave. Or else I would be late to work. I waited at the front to be addressed or possibly reschedule, or receive a discount but they ignored me. Awful customer service. This is not the first time they have disappointed. I have to be out of town and now my toes are ugly. Won't be back. read more

First Nails - My service requested. - Nail Salons Near Me - Rio Rancho, New Mexico

I was blown away by the service I received! Kylee is so talented and very sweet. I gave her an inspo pic and she gave me EXACTLY what I asked for! This is my new go-to place!! read more

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First time coming into this place as a walk-in & had a great experience! Kylee is so kind and very good at what she does! Highly recommend First Nails read more

Nails turned out great however, it took 3 hours for my friend and i to get a mani-pedi. they are pretty short-staffed and weren't able to do our fingers at the same time. we weren't seated by eachother when our fingers were getting done either, i had to go out of my way to get a chair to sit by my friend. :/ one of the employee's toddler ran behind the counter and stuck a brush in her mouth. the nail tech then proceeded to brush my friends hand with that same brush without cleaning it. there were other brushes around him that he could have used as well. the nail tech also kept pressuring my friend to post a review specifically about him. read more

First Nails - my nails a week later - Nail Salons Near Me - Rio Rancho, New Mexico

This was disgusting and about as bad as it gets. The woman who started my manicure pulled out a nasty, used gray emery board. When I asked for a new one she asked me to pay for my manicure first. Stupidly, I paid her and sat back down (WTH was I thinking?) she cut my cuticle and started clipping my nails off. I got up and left. read more

I wanted to treat my son and his girlfriend to a pedicure while they were visiting for Thanksgiving. I called ahead to make sure they could accommodate 3 pedicures at the same time. The woman on the phone said they could and we went right over. They filled 3 tubs for us and told us to sit down. One manicurist started to work on my son's feet. No one else came in until his pedicure was almost done. Then someone else came in and started his girlfriend's. When someone finally came in to work on my feet, I had been sitting there in cold water for over an hour. The pedicure itself was adequate, but not good. I gave 2 stars because my son said his mani/pedicure was pretty good. Then they charged me extra because I didn't have cash. The woman kept asking me if I wanted to go to an ATM and come back. In pedicure sandals?? Never returning and I would not recommend. read more

Brought my sister out to get her nails done for Mother's Day, was able to walk in for two new sets which was really nice. Larry took care of me and did a phenomenal job on my nails. Shape is very important to me and he got it right away. Unfortunately the nail tech my sister was working with (Bic I believe) got very upset that my sister wanted a couple nails a little longer and removed all of the nails she had done. Thankfully the rest of the staff is so helpful and accommodating so she was able to get a new set that she loves. Overall I think it's a great business, I'm aware some days are harder than others while you're at work, but it's not okay to lose your cool ‍ read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

I have been going here for months and each time the prices have been different! TODAY WAS THE WORST ITS EVER BEEN! I have 2 girls that came in for a gel mani and just a pedicure. A 6 and 9 year shouldn't cost me almost $80!!! Then to have my toes done which I didn't get lotion on my legs or a massage and it was $32!! I then get dipping powder with French tip and then that cost me over $60!!!!!! With too included which I felt pressured it was $247 at the end!!!! THIS IS INSANE!!! I feel like I was taken advantage of in every way! Unfortunately we will never return and will make sure others don't go there!! read more

Super happy with the full set and pedicure they did for me today. It was my first time in, I scheduled to do a full set with Larry because he had good reviews on Google. I brought an inspo pic, and he did a wonderful job! I'm so happy with how they came out. Even though I wasn't scheduled for a pedicure I asked if they could do one and to my delight they were able to fit me in. Nancy did my pedicure and did a great job. Prices are also very reasonable. I'd highly recommend this nail salon for anyone looking for a good one! read more

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Had the best experience! Larry did even better than what I wanted! They are so welcoming and accommodating read more

First Nails - Jelly style nails - Nail Salons Near Me - Rio Rancho, New Mexico

Y'all... This place is the best. Larry does amazing at shaping your nails. They take their time and make sure it's done perfect! Best place in Rio Rancho I have ever been to! read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

My daughter and I love getting our nails done here. They are consistently beautiful. The shop is very clean and attentive. read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

love this nail salon. the environment is lovely and the service is incredible. I had a pedicure, manicure, and full set and they really did an amazing job. the massage and relaxation was icing on the cake. 10 out of 10 read more

I had high hopes for this spot! I went here once a few months ago for a pedicure and had a male doing them. He was rough with cutting the toes and cut my pinky toe down so low that it was painful to walk. They looked beautiful other than that and it wasn't too expensive for a gel pedi so I figured it was a fluke and decided to try them once more. Same thing happened! See photo for cut toe! They're nice and the spot is clean but don't get a pedi here read more

First Nails - Cut my toe for the second time - Nail Salons Near Me - Rio Rancho, New Mexico

My friend and I had 9 o'clock appointments for pedicures this morning. When we showed up, The door was locked and no one was there. We waited and someone came strolling up at 9:15. We went inside and found the lady eating. We told her we had 9 o'clock appointments and she said oh, then I will call somebody to come in and do the other pedicure. Needless to say we left as we wanted both our pedicures done at the same time and did not wanna wait any longer. I had high expectations for this place, but was thoroughly disappointed. . read more

This place is great. I came to get a prefight pedicure without an appointment and was taken care of quickly. I will certainly be back. Kylie is awesome she enjoys her job and that make a great experience. read more

First Nails - Sitting in #6 Pedi Chair - Nail Salons Near Me - Rio Rancho, New Mexico

Nice folks. Great mani-pedi for a good price. Give them a try and you won't be disappointed

Treated my Mom to a deluxe pedicure. My technician Kim was amazing! Thank you for the 5 star treatment. You made my ugly toes look cute. read more

First Nails - Merry Christmas - Nail Salons Near Me - Rio Rancho, New Mexico

BEWARE!!! larry does a good job on designs but i can say that your nail health is not his priority. this is my third time going to him for acrylics and needing a new set, he ripped my nails off with another nail tip and proceeded to rip a entire chunk of my nail out. i asked him why he didn't just soak me off and he said that it takes too long, and told me that it was my fault that the nail ripped off because i "take hot showers." their products aren't clean ever, i can see literal buildup on products and tools. that's how you get infections people. beware beware beware!!!! never coming back. read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

LACK OF PRICING TRANSPARENCY: Let me start by saying the quality of my nail dip was good. I originally called to ask how much a dip would be and was told $43. However after the service, my final check was nearly $20 extra. I am a big fan of pricing transparency and frankly this place is not at all transparent with their pricing structure. When I questioned the final pricing I was told it was an extra $7 to remove my original dip, and 2.5% additional for paying by credit card. At the end of the day, be transparent with clients. Post prices online along with caveats on add-ons. In 15 years of getting dips, I have never had someone charge to remove the original dip and have never had someone charge extra for credit card usage (although I have had some places give discounts for using cash). On top of it, they charged my percentage of tip as the total after the dip, removal of the original dip and the extra credit card fee instead of just the cost of service. Prepare for extra fees on top of what they tell you. read more

They did a beautiful job!!! They are very sturdy and they took their time on them. I will definitely be coming back :) read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

I tried First nail because it got good reviews! Nina was great! Very organized and thorough! I did not have piece of product under my nails at all!!! Also I showed her a picture of what I wanted and she made it 100 time better! Will be seeing Nina again for my next appointment and I can't wait to see what design we do! Ps ignore there a little grown out after 2 weeks my nails grow fast! read more

First Nails - Nail Salons Near Me - Rio Rancho, New Mexico

My cousin came in for a color change. No manicure nothing . They charged me 25 dollars. For a color felt the need to warn people do not come here, their television is for the comfort of them in a different language they all are only speaking to each other in their language. The place nail techs were pushing off customers to tiger techs the salon was not up to par. What so so ever no wonder they were empty and not thriving. DO NOT GO!! Jenny's nails way better !! read more