The staff are rude. They do not take their time and rush through their work. I would not go here…read moreagain. I had to go back the next day and get my nails fixed and they blamed their bad work on my nail techs who work in a whole different state. My French tip is also crooked.

The only reason I gave 2 stars was because the nail tech did more for my damaged toe than anyone…read moreelse has; the last time I went there they were (in December) they were at a reasonable price, but when I went in March they were double, and when I was upset they gaslit me, saying I was wrong. Fk that!

We went in. It was mother/daughter day. We were separated & I had 2 different pros doing my…read morePedi/Mani. It was not comfortable & I was dipped at least 6-7 times. Unfortunately a father brought in 2 sons 1 who was super loud, screeching, & making other annoying noises at which time I was having icepick headaches. I wanted out of that chair. It only made our day from par to horrible due to the stressors. If you have a child who is going to be loud & cause stress you should call ahead for a private time or go to a place that is used to noisy behaving clients which is not what you want from a Mani/Pedi visit. Practioners would have been fathers better option. It was a bad day. My daughter's nail pointed toward the right, totally sideways & needed to be redone. She mentioned this but was ignored. It was late appt. times & it was obvious everyone wanted to be done for that day. I totally understand but stop taking any walk-ins if you aren't up for doing a perfect manicure/pedicure. The first dip was only 2 times & 2nd appt. time was 6+. It was unfun & I hoped we had found a new place. Bummer! 1st Pedi was perfect, unrushed & quiet. The man with the sons didn't use common sense, the spa should have told them we are not taking any more clients & it is closing time. Comment on talking in own language, yes, that's uncomfortable. It's like 2 sophomoric friends treating another like a 3rd wheel, this is annoying & not the best in business savvy. Seinfeld Series~~~ "Frank Translates Asian language For Elaine" is a scene from the Seinfeld episode "The Understudy". In this scene, Frank translates for Elaine.

Updated with a pic after 24 days of getting my nails done. Absolutely going back!!…read moreThanks Tony!

Cassie is a fabulous hair stylist - so lucky to have found her! She maybe hard to get an…read moreappointment with but keep trying - it's worth it,

I see Californians have rated this salon. I lived in La Jolla CA for some time and in 2004 I…read morediscovered the hair salon Young Attitudes, which is still in business. This salon - which is an Aveda concept salon - introduced me to the Aveda experience. Since then, I've been fiercely loyal to Aveda, but there were a few times where I couldn't get to an Aveda salon and the experience never matched the greatness I'd get with Aveda. Eventually I moved to New England and ended up at Naviina. I have never regretted it. Kaitlyn usually does my hair and she always does an incredible job. She books out pretty far.

They are very nice. The place is clean. They are a family that runs it. One nail had a small error,…read moreand they fixed it without an issue. Love them. Go back again. Ask for KEVIN.

Terrible. Had the most expensive pedicure. It never dried…read more Had them change it and the second color also didn't dry. Either their products are old or they used wrong type of polish. Wasted money. Not only did I pay but I tipped too. Silly me.

My Wife booked a couples massage here and it was, by far, the best experience we have ever had with…read morea couples massage. We were greeted warmly by the receptionist who, since there were no other gentleman booked in at the same time, offered the men locker room to us exclusively. The room itself has a sauna, shower, and all the other things one ought to have when getting a massage. Our therapists, Patty and Emili, guided us to the couples massage room and made sure we were comfortable, a menu was provided with added treatments (next time I will take my reading glasses with me). The 90 minutes passed by in a flash and I apparently fell asleep at some point. Great experience, we are going to be back in the area for Christmas and I suspect we will return.

I have been a weekly multi-service customer at River's Edge since 2019. It was a nice place to be…read morethen. The spa has lost some wonderful people over the years, and we all know, the people providing the service are the ones who make a business special. Kelsey was so welcoming at the front desk and cheerful, kind and sincere. Audrey was probably one of the most skilled massage therapist I have ever received services from. Krystina was amazing giving the most relaxing pedicure. Allie had the most creative eye and style with brow shaping. Jamie was so cheerful and patient with our daughter for her pedicures, we were thrilled to meet her. Those are the staff I/we had services with, NOW THEY ARE ALL GONE! I don't think the owner could possibly realize what a valuable team was there. Why did they leave? I am quite sure, not all were retiring. One could speculate management pushed them away somehow. My second disappointment in this spa is concerning the products. I would purchase a skin cream, lip stick, or shampoo, absolutely love it, only to go back when I was running low, to find it discontinued. What kind of successful marketing could that be? I stopped buying products there and purchased them directly from the vendors . The icing on the cake...... the prices just sky rocketed almost 20%!!! A pedicure was $55.00, now it is $65.00. Why? Cost of Living raises are genuinely 3%. Something has changed over the years, perhaps the owner is more concerned with the profit margin and less concerned about the clients. Either way, tomorrow will end my services there, and I will be looking for something more customer oriented, and less money in the owners pocket.

love this salon, nicole did an amazing job as she alwaya does! absolutely in love everytimeread more

So at the end of January I made an appointment for my…read morespecific nail tech, the owner booked my appointment (i had made it the evening before) i came in and he comes to tell me "he had to leave, he had an emergency" i was frustrated but i understand, the owner should have called me and let me know. i was nice and headed out, two days ago i called to make another appointment with my nail tech, again the owner books me in and says "see you then" i just get here and they come up to me and say "sorry alex isn't here" im flabbergasted. this is the second time, why wouldn't you call me and just let me know. i drove all the way to the salon to get my nails done and this is the second time i had to turn around. not even just that i had to turn around, the owner was extremely rude about it. he kept telling me he didn't know when he was going to be coming back, i simply asked him why he would take my appointment then, he then mumbled about how the last time i came and left and got my nails done somewhere else and he didn't care about wasting time. I stayed calm and simply said, it would have been nice to know before I drove all the way over here, and that speaking to anybody in the rude tone he had wasn't called for especially a client of your salon. he kept making rude comments and speaking to me in a rude manner so i decided to take my hard earned money and time somewhere else. i showed up to the appointments i booked not once but twice and got shut down with rudeness, attitude and disrespect. if he treats clients who are paying him this way i can't imagine how he treats his employees.

I just received the worst pedicure ever! nails were not cleaned. They were cut but not shaped and…read morethen she did a horrible job applying the polish. I pointed out a few things and she did not understand what I was asking. When leaving, I did pay in full and left her a tip, I stated how unhappy I was and she didn't not understand. It was explained To The owner as well. I am having a very hard time finding g a salon in this area that does at least a decent job

Did the top $ pedicure and the girl doing it was ok, when she painted my nails it looked like a…read morechild did them. Another worker came over and need to redo them, took 2hrs, definitely don't recommend

The new owners are wonderful. I did not realize that ownership had changed while I was away at…read moreschool, but I still am just as happy coming here. I always get french shellac on my nails and they do a great job every time! Also, before the new owners I had always gotten my eyebrows waxed, but the new owners suggested I do the threading and let me tell you... I will never get my eyebrows waxed again. Lucy does a phenomenal job and my eyebrows have never looked better. I go to school in VA so I can't come until I am on breaks, but you better believe come thanksgiving, I will be making a trip back here. I was sad that before I left for school I couldn't get my eyebrows threaded because Lucy was on vacation, so the only thing I would say is maybe hire someone else who can do brows!

This is the worst nail salon I have ever been too. It was suggested by someone I didn't know well…read moreto try this salon out and I will never go back. Very rude and rough with my nails. I want to go to a salon that makes me feel comfortable and focuses on my nails. They were all over the place. Very disappointed!!