I just watched a video of the police using a taser on a guy who just had a seizure. They didn't…read moreeven let him collect himself before they started interrogating him. He was still having a seizure while the police officer was trying to interrogate him. It was a whole other level of stupidity that I couldn't believe was taking place in front of my eyes. I can't believe we're just sitting there letting them harass the guy while he's having a seizure. He woke up not complying because he's disoriented. Probably doesn't know what a police officer is at the moment. The whole video is on YouTube. I've had people chase me in their cars through the city with no police in sight, but they have time to do this shit. Absolute cowards.

Thank you for your services and heroism. Please keep protecting us and keeping us safe. Your work…read moredoes not go unnoticed and is very much appreciated. Stay safe.

Do the people here return phone calls? After calling periodically for two weeks for non-emergency…read moreservices available to the public, I finally entered a time crunch and took my business elsewhere. The folks who work here had better be too busy responding to fire calls or providing emergency paramedic assistance.

I had the worse experience. They were so rude and unprofessional. I know people have bad nights but…read morewow, I am in shock that the fire department would ever have this type of attitude.

Hercules is a wonderful place to live, we moved to Hercules in 2018 and couldn't be happier. Our…read moreneighborhood feels very safe and we have made some amazing friends here. The city has cultural festivals, movie in the parks, bay trails, firework shows at the waterfront and we love the schools. Great little city!

Hi, I'm concerned about my CL posting being removed…read more Please let me know if you have additional information. Thank you.

Stopped by the Pinole Post Office on Friday around 1 PM to send some mail to my aunt. This is the…read moreonly post office in the city, so I expected a bit of a wait. There were only two women working the counter, and the wait ended up being about 5 minutes. Given the circumstances, things moved along reasonably well. The woman who helped me was actually very nice and helpful, which made the experience easy. Customer service was good, and I appreciated her patience. That said, this location could definitely use more staff, especially considering the time of year and how busy it can get. Overall, it was a good experience. I'd recommend this post office and would return.

They have a nice little parking lot in the trees. It helps create a peaceful tone. The line was a…read morebit long and slow, the staff were friendly and helpful though. When I got to the counter she thanked me for my patience and apologized for the long wait. Good customer service in terms of treating people kindly and doing a good job. Once a second staff person came in, the line went pretty fast. Overall maybe a 10 minute wait.

This is a review for the Richmond, CA Social Security Office. I have been there twice, and both…read morevisits were A+ experiences. Here are some tips for success: 1- Call the SSA's 800 # to make an appointment for this office. At the same time ask the person what you should prepare to bring with you (forms, id, other members of the family, etc etc); 2- Arrive for your appt 10 min early so you have time to get through the security check (similar to TSA at airport). There is plenty of FREE Parking there! 3- Be kind to the security check people -- they're just doing their job. 4- Have everything in hand for your appt, so when you're called to go to a Window, you're ready. They will first ask for your ID. 5- Both times I visited this office, the window agents were first rate. They answered all my questions and gave me tips on how to proceed afterwards. I really appreciate the competence + excellence of all the people I've interacted with here.

Filled out an application online to change my last name. It states to drop off paper work and save…read moretime by making an appointment. It does not state on website that they will only see you to show documents with an appointment. Wasted my time going in only to be told I needed an appointment. Spoke to speak to the manager Karina V and she never came out. Left after waiting for 20 min. They were looking at me through their window but didn't come out. I wanted to show them what the website stated as to prevent further issues with other people. It's unfair to the people that come in following directions that their website provides.

My experience with this agency was very combative to say the least. both the class 1representative…read moreand his superior were very rude and unprofessional. class1 representative flat out told me that shop i took my car to "did not have to give me a written estimate before performing repair work on my car? wow. class1 rep "how very ignorant of you to say this to me. when it is written your law the state law..clown..even went so far as to not be respectful and reversed my name, when i corrected the clown he refused to correct himself, continued to be disrespectful and aggressive towards me...by the way i owned a car dealership and auto repair shop as well, he seemed to be very surprised and then became frustrated when he feed me the bullshit he was trying to tell about unwritten estimate. there's more, however in my opinion this agency falls short if you know your rights, law, female and a prior owner they will become unglued. i only went to these so-called government folks due to severity of damage done to my car of almost $8,000 and possible counting to document wise autotech in berkeley california. and by the way this piece of cau-cau thought he was mr.slick doing a valve job on my car and f-cked it up . then couldn't figure out how to work on my trunk acuator..which is why my car was there in the first place. beware! a so-called mechanic does not have female hands and is not he himself free of oil..go play with your children a-hole, because with me you f-cked around and found out. by the way you tampered with my dashcam and drove all of the gas out my car of almost $100.00 and had the audacity to tell me you only went around the corner? even if you took it for a test drive you should have put gas back. i also am missing video footage off my dashcam which will be further investigated. needless to say the digital footprint on my car from the time the sensors shut down to the time i got my car back from you 87 miles my car had been driven with a very badly damaged dme box..the brain of my car..which is the reason why dummy you couldn't get the check engine light off..stupid.

When I called they went over everything they could do to help like I was in the right hands. But…read moreall they did was voice my complaint to the business and then repeat the Business's reply to my complaint. ALL OF THAT WAS DONE BEFORE CALLING BAR. That was the point. My rep folded like a wet puppy . Maybe it works if you can't speak English because all they do is repeat what you say. Major Fail, Don't waste your time, small claims court it is

So happy to live near a wonderful library with access to a ton of books and toddler friendly…read moreactivities! Exterior is beautiful and modern, inside was welcoming with friendly staff, versatile reading resources and rooms, and a weekly Saturday family storytime hour. Brought my toddler to the Saturday storytime and it was a very popular event. There were many families in attendance and Miss Katie was very engaging and fun with songs, dances, and storytelling with the littles. We perused the library and there was a rocket ship playroom and troves of books for kids. There are also a few outdoor areas for eating, reading, breaks. No food or drinks are allowed inside. Will definitely return for the toddler friendly events. Also, get a library card and get access to the Discover and Go free museum opportunities. You can also borrow ebooks and audiobooks via the Libby app.

Nice little library - about the same size as most of the CCC county libraries. Overall selection…read moreisn't great if you're looking for something specific but still a nice library - best to order something and have it sent here (off the website). The Pinole library is going down for a year - so this will be the library I will be getting books sent to.

Finally had a chance to visit. Place still looks brand new eventhough opened 5 or more yrs…read more This is a city owned facility community center so not at all affiliated with the middle school next door or the track field. Not sure what to think of this place yet but looks great so far. According to the coordinator, theres rooms to rent, affordable classes to take and free kids programs. More info on their website. Cafe inside as you walk in and a front desk to the right. Drinks, coffee and some desserts. Three lounge benches to wait, rest while enjoying your order. Concrete tables in back with view of middle school's basketball courts and track. Limited parking out front. Will try their cafe next time. Come support this local facility.

They had a pop up sale here on a Saturday ! It was so fun and got some amazing stuff!…read more Staff in the library great too! Sketchy folk hanging inside though ...

Where are all the photos of homeless sleeping outside and inside during opening hours.read more