The only reason why Yvette at the Travel Boutique gets one star is because she booked a great…read morelocation for my 50th Birthday Get-Away. Her customer service went downhill from that point. She did not or would not respond to multiple outreaches via email or telephone, for simple requests such as copy of receipts, what are the transportation arrangements, can we book additional rooms? Simple requests! She finally sent our transportation arrangements via email while we were on our flights headed to our destination. In my 20 plus years of traveling, I have never experienced such poor customer service. It's unfortunate that my experience wasn't as glowing as the other reviewer. But you live and learn. I will never use this travel agent again.

Karen Lynch was recommended to me by a family member. My now wife and I have been to punta Cana…read moretwice, (Once for our honeymoon) Aruba and we are planning another trip. Booking a vacation is so easy with her assistance. She sets everything up with your input. Every trip has been hassle free from the airport to the shuttle to the resort and back home. She responds to emails quickly and has always been extremely pleasant. My family has used her to book multiple trips. She has also booked trips for my in-laws both international and domestic. I highly recommend using her for your travel needs.

All I can say so far is wow! Cruise Planners is very knowledgeable, organized and friendly in…read morequickly helping us secure a popular European cruise at a GREAT price. Danielle was very flexible with her schedule and put the careful time and effort to help us think through the different aspects of the trip, and she was also very thoughtful as it related to dietary needs as well. Highly recommended!

Danielle is an amazing travel agent. Based on our needs, she recommended the cruise that would work…read morebest for us as we have never been on a cruise before. Not only did we have the best time but by going above and beyond to make sure we had a great vacation, it added to this memorable first cruise. Danielle provided very useful information prior to our travel and explained how the Virgin App worked for booking restaurants etc.. Upon our return, she contacted us to make sure everything went well.I am looking forward to booking more trips with Danielle.

I called today to inquire if they handled travel to Nova Scotia. Instead of a polite yes or no,…read moreDiana started grilling me in the most negative way, rather than offering information or help. "Do you have valid passports? Are they good for 6 months past your travel date?" "It is very cold in the beginning of May". (I had told her our travel dates are at the END of May, but she didn't listen.) Finally she wanted to know how much we planned to spend. I told her we had a flexible budget, and our last tour was with Tauck, a high end tour operator. I still had ZERO information from her at this point. Her response was "Well I can't start spinning my wheels if I don't know how much you are willing to spend". I ended the conversation right then. Diana has a lot to learn about customer service. She drove away four high end customers with her rudeness and lack of interest.

So honest and very helpful I appreciate the service. I was trying to book a flight to London and Mr…read moreReuling was very pleasant and knowledgeable I definitely will be using this company again to all my future trips I plan out of the country, I wish more companies would have such great customer service .

This was my first time using AAA. I signed up for membership after being advised on all the…read morebenefits. I was surprised to see the low reviews for this location. I had a great experience for my first visit. The gentleman at the service counter took great care of me. I went over what was wrong with my vehicle and within a few minutes my car was pulled in to be assessed. Quickly found out it was a dead battery and was quoted a price. I was in and out within 1.5 hours. He also helped me with obtaining quotes for tire work that I'll need to have done soon. Informed me that they price match which is always great!!

Terrible Customer Service…read more I experienced the worst customer service with this company. My initial rate was $132/year (the first household member is free, and additional members are $5/year). However, my renewal rate ended up being $296 ($128 plus $84 for each additional member). When I reached out to customer service to ask why these prices weren't reflected during my initial signup, the representative responded, "I am not going to discuss this with you." With customer service like this, it's hard not to wonder how long it will be before this company joins the ranks of Sears and K-Mart. P.S. Check Your Car Insurance Be sure to review your car insurance; most companies cover towing at a fraction of AAA's cost. If you're looking to use AAA for travel planning, consider using the internet instead. I can't believe people are still going here to "book a trip to Niagara Falls."

Excellent service and great knowledge of the Caribbean. Very kind and will spend alot time…read moreassisting your needs. I gained alot of information from my agent. we received great pricing and had a wonderful vacation in Jamaica. They have a new phone number which is 410-979-5659. Happy Travels!

We have used this travel agency for years to book our yearly vacations. They have always done an…read moreexellent job for us and others that we have referred. There are three travel agencies in the state of MD where the name is similar by one word. Maybe you would want to review who you spoke with for certain. I know that there are 2 in Columbia MD for certain, having nothing to do with each other and I think one on the Eastern Shore as well. Our agency, has great relationships in the business as they always get us great deals and often free upgrades at our hotels ( often Sandals ) Jill is our travel agent, she is wonderful and truly cares!

I have booked 3 trips now with Chris at Cruiser Travels. They had the best deals and the service…read morewas excellent. I would highly recommend!

Mrs. Shin can get you deals like you have never seen before…read more to Puerto Rico - $800 less than the cheapest price online on Intercontinental Hotel (4 nights) to Miami: $200 less than online and direct purchase. NONSTOP when all nonstop was booked. My three trips to Korea in last two years, at least $200 of ticket price each. But you must ask for Mrs. Shin. Other people do their work kinda half-a*s. Mrs. Shin can get little curt at times but she means no harm.

From the owner: We sell worldwide airline tickets and overseas tour products at the range of retail and wholesale…read moreprice and provide total travel services like all package tours throughout the US and incentive tours for government / business / organizations, etc. We also offer a health checkup package in cooperation with excellent Korean hospitals such as Samsung Hospital as contract of 12 medical facilities.

We've used the services of Donna Hall at Cruise Vacations for a bunch of cruises over the years…read more She is extremely knowledgeable and responsive, answering our many questions. We'll definitely use her services again!

If you are looking to take a cruise, I highly recommend working with Donna Hall from Cruise…read moreVacations Int. to plan your trip. I am very much a do-it-yourself gal and I know with the amazing availability of on-line search engines and travel sites, a travel agent may seem unnecessary. I certainly use to think that way. But my husband and I are planning our 4th cruise vacation and although I've done all the research, read all the cruise boards, etc - I still would not book the trip without going through Donna. Donna can give you all kinds of wonderful information on cruise itineraries and help steer you towards choices right for you, and away from ones that you might not be so happy with. Plus, she can help you choose the right cabin and will think about things that may affect your comfort that you wouldn't otherwise think of (like is your cabin under the pool vs. the solarium). Over the last couple years Donna has really given us some great advise that has helped guide us in our cruise decisions, starting with our honeymoon. Donna is incredibly responsive (sometimes I get an email back within minutes) and she takes care of her customers. And I can say for sure for Royal Caribbean, our current cruise line of choice, that you won't get a better price on your own. It doesn't cost you anymore to work with Donna than it would to book the cruise on your own - but it saves you possible headaches and gives you some comfort that you are making the right travel choices.

My mother and I visited Destinations Travel last Friday and we were very impressed! We loved the…read moreold school feel of being in an actual travel service office and not out of someone's home. We worked with a Sueann and she had so much information and suggestions for us in regards to where we should go. We went without a solid vacation idea and left with so many ideas and knowledge. We will be booking our family vacay through destinations for sure, great experience!

From the owner: We specialize in the leisure travel experience. Whether you want to cruise, take an escorted tour…read morethrough Europe, or escape to the Caribbean islands, we can take care of all your travel needs. We also specialize in group travel.