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    Point Universal Travel

    5.0 (1 review)
    Open • Open 24 hours

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    4 years ago

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    Bradley G.

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    AAA Columbia Car Care Insurance Travel Center

    AAA Columbia Car Care Insurance Travel Center

    2.1(54 reviews)
    3.7 km

    In the end, I know that my car is in good hands. They have worked on my engine and more! The prices…read moreare better than those at our local dealership. Recently, appointments have been an issue when doing it online. The online system doesn't account for staffing, like not having the diagnostic checked on Saturdays. When I rescheduled for a Tuesday, I checked voicemail to find another canceled appointment. I listened to that cancellation after checking in. Thankfully, I was squeezed in and my car was checked. I did see others who had appointments turned away. The online appointment system needs to be remedied so that it's efficient and accurate.

    I am posting this to warn other customers about my experience with the AAA Car Care Center in…read moreColumbia, MD. I called this afternoon to schedule an alignment for my car. I was told there were no appointments available until Friday. When I got home, I went online and was able to schedule an appointment for tomorrow at 5:00 PM. Approximately 10 minutes later, the manager called me and said they could not honor the appointment because their system had supposedly been down since last Tuesday and the 5:00 PM time slot was already filled. I questioned how they knew I had just scheduled an appointment for 5:00 PM if their system had been down since last Tuesday. I then contacted AAA directly and filed a complaint. I was told that AAA customer service could not make the local store do anything about the situation. This isn't simply about not getting an appointment. It's about the conflicting information I was given and the way the situation was handled. I am sharing this so other AAA members can make an informed decision. Based on my experience, I would not recommend using this location for car repairs. If you need your vehicle serviced, I strongly suggest taking your business somewhere else.

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    AAA Columbia Car Care Insurance Travel Center
    AAA Columbia Car Care Insurance Travel Center
    AAA Columbia Car Care Insurance Travel Center

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    Cruise Vacations International - Jeremy Hall, Operations, Sales and Marketing

    Cruise Vacations International

    5.0(3 reviews)
    9.2 km

    We've used the services of Donna Hall at Cruise Vacations for a bunch of cruises over the years…read more She is extremely knowledgeable and responsive, answering our many questions. We'll definitely use her services again!

    If you are looking to take a cruise, I highly recommend working with Donna Hall from Cruise…read moreVacations Int. to plan your trip. I am very much a do-it-yourself gal and I know with the amazing availability of on-line search engines and travel sites, a travel agent may seem unnecessary. I certainly use to think that way. But my husband and I are planning our 4th cruise vacation and although I've done all the research, read all the cruise boards, etc - I still would not book the trip without going through Donna. Donna can give you all kinds of wonderful information on cruise itineraries and help steer you towards choices right for you, and away from ones that you might not be so happy with. Plus, she can help you choose the right cabin and will think about things that may affect your comfort that you wouldn't otherwise think of (like is your cabin under the pool vs. the solarium). Over the last couple years Donna has really given us some great advise that has helped guide us in our cruise decisions, starting with our honeymoon. Donna is incredibly responsive (sometimes I get an email back within minutes) and she takes care of her customers. And I can say for sure for Royal Caribbean, our current cruise line of choice, that you won't get a better price on your own. It doesn't cost you anymore to work with Donna than it would to book the cruise on your own - but it saves you possible headaches and gives you some comfort that you are making the right travel choices.

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    Cruise Vacations International - Patty Perry, President/Owner

    Patty Perry, President/Owner

    Cruise Vacations International - CVI working with Silversea Cruises at the DC Travel and Adventure Show 2016

    CVI working with Silversea Cruises at the DC Travel and Adventure Show 2016

    Cruise Vacations International

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    Point Universal Travel - travelagents - Updated October 2026

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