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    Point Universal Travel

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Bradley G.

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    The Travel Boutique - Downtown Cabo - just beautiful!

    The Travel Boutique

    4.0(4 reviews)
    2.8 km

    The only reason why Yvette at the Travel Boutique gets one star is because she booked a great…read morelocation for my 50th Birthday Get-Away. Her customer service went downhill from that point. She did not or would not respond to multiple outreaches via email or telephone, for simple requests such as copy of receipts, what are the transportation arrangements, can we book additional rooms? Simple requests! She finally sent our transportation arrangements via email while we were on our flights headed to our destination. In my 20 plus years of traveling, I have never experienced such poor customer service. It's unfortunate that my experience wasn't as glowing as the other reviewer. But you live and learn. I will never use this travel agent again.

    Karen Lynch was recommended to me by a family member. My now wife and I have been to punta Cana…read moretwice, (Once for our honeymoon) Aruba and we are planning another trip. Booking a vacation is so easy with her assistance. She sets everything up with your input. Every trip has been hassle free from the airport to the shuttle to the resort and back home. She responds to emails quickly and has always been extremely pleasant. My family has used her to book multiple trips. She has also booked trips for my in-laws both international and domestic. I highly recommend using her for your travel needs.

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    AAA Columbia Car Care Insurance Travel Center

    AAA Columbia Car Care Insurance Travel Center

    2.1(53 reviews)
    3.7 km

    This was my first time using AAA. I signed up for membership after being advised on all the…read morebenefits. I was surprised to see the low reviews for this location. I had a great experience for my first visit. The gentleman at the service counter took great care of me. I went over what was wrong with my vehicle and within a few minutes my car was pulled in to be assessed. Quickly found out it was a dead battery and was quoted a price. I was in and out within 1.5 hours. He also helped me with obtaining quotes for tire work that I'll need to have done soon. Informed me that they price match which is always great!!

    Terrible Customer Service…read more I experienced the worst customer service with this company. My initial rate was $132/year (the first household member is free, and additional members are $5/year). However, my renewal rate ended up being $296 ($128 plus $84 for each additional member). When I reached out to customer service to ask why these prices weren't reflected during my initial signup, the representative responded, "I am not going to discuss this with you." With customer service like this, it's hard not to wonder how long it will be before this company joins the ranks of Sears and K-Mart. P.S. Check Your Car Insurance Be sure to review your car insurance; most companies cover towing at a fraction of AAA's cost. If you're looking to use AAA for travel planning, consider using the internet instead. I can't believe people are still going here to "book a trip to Niagara Falls."

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    AAA Columbia Car Care Insurance Travel Center
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    Cruise Vacations International - Jeremy Hall, Operations, Sales and Marketing

    Cruise Vacations International

    5.0(3 reviews)
    9.2 km

    We've used the services of Donna Hall at Cruise Vacations for a bunch of cruises over the years…read more She is extremely knowledgeable and responsive, answering our many questions. We'll definitely use her services again!

    If you are looking to take a cruise, I highly recommend working with Donna Hall from Cruise…read moreVacations Int. to plan your trip. I am very much a do-it-yourself gal and I know with the amazing availability of on-line search engines and travel sites, a travel agent may seem unnecessary. I certainly use to think that way. But my husband and I are planning our 4th cruise vacation and although I've done all the research, read all the cruise boards, etc - I still would not book the trip without going through Donna. Donna can give you all kinds of wonderful information on cruise itineraries and help steer you towards choices right for you, and away from ones that you might not be so happy with. Plus, she can help you choose the right cabin and will think about things that may affect your comfort that you wouldn't otherwise think of (like is your cabin under the pool vs. the solarium). Over the last couple years Donna has really given us some great advise that has helped guide us in our cruise decisions, starting with our honeymoon. Donna is incredibly responsive (sometimes I get an email back within minutes) and she takes care of her customers. And I can say for sure for Royal Caribbean, our current cruise line of choice, that you won't get a better price on your own. It doesn't cost you anymore to work with Donna than it would to book the cruise on your own - but it saves you possible headaches and gives you some comfort that you are making the right travel choices.

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    Cruise Vacations International - Patty Perry, President/Owner

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    CVI working with Silversea Cruises at the DC Travel and Adventure Show 2016

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    Point Universal Travel - travelagents - Updated May 2026

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