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    Point B Realty

    2.2 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    9 months ago

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    2 years ago

    Fantastic property management---we've never had an issue with any renters in 10 years!

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    Sandpiper Rentals

    Sandpiper Rentals

    (6 reviews)

    We feel like we've been duped. This company has lost all credibility, for you cannot believe what…read moreyou see in the pictures. We booked property #718 located at 60 Old Purchase Rd almost nine months ago. We are a young family of 5, three children six years and younger, that has to put in a lot of time for planning and frankly saving for a trip like this. When we arrived we knew we were in for a long week ahead. The house was a complete beat up, run down, tired mess. We arrived to a house with no hand soap, dish soap, toilet paper, paper towels, useable pillows, mixing bowls, Saran Wrap/tin foil/ziploc bags, trash bags, cutting boards, missing furniture, do I dare continue? We let the broker Paula know how upset we were and frankly there was no sympathy nor help offered. Someone dropped off two pillows, but that's where the help ended. We notified the company of a towel rack ripped off the wall and that wasn't rectified either. We were supposed to be at the house to have the caretaker access and fix the damage, but we hated the house so much we were out the door at 10AM and didn't dare come home before 5PM. We weren't going to be coordinating someone to fix damage we didn't do during our vacation. At the end of the day, all we needed was somewhere comfortable to put our feet up or a good night's sleep, but that wasn't even possible with the conditions of the mattresses and the couch and chairs. We love the beauty of this island that we have been visiting for nearly 7 years, but this last trip might be the last for a while.

    Do NOT recommend dealing with Sandpiper. I booked a Katama beach rental house through them that was…read morefalsely advertised online -- condition was very rundown and it had a pretty gross bug problem. I needed to spend several hours of our family's summer vacation cleaning the house myself. When we sent through photos/videos of the condition to our Sandpiper rental agent Judy Murray, she agreed that it was unacceptable and that we should look for alternate accommodations, even offering to help. Judy confirmed in writing that "the owner would refund our money." Therefore, we booked last-minute accommodations for the back half of our stay and moved out of the house. Afterwards, we were refunded for 15% of our stay with no explanation. Then, they went radio silent on us. Judy was totally pleasant to us throughout the process, but in the end, she didn't keep her word and didn't take accountability. DO NOT USE SANDPIPER and definitely do not book 19 Navy Way in Edgartown.

    Point B Realty - realestatesvcs - Updated May 2026

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