2 years ago I had to have my car towed and they recommended this shop. I have since been back…read moreseveral times to fix up my older car. George is honest and affordable and is a rare find in this business. I will never go to anyone else and have recommended several friends to his shop. I can't say enough good things about Charley's!

Ordered tires from Simple tire.com and had them shipped to Charley's as it was the best priced…read moreoption. The entire job was paid for through simple tire. My only responsibility was to show up at the appointment and drop off the car. I did just that. When I arrived to pick the car up, the overweight gentleman at the counter told me they were going to stuff my used tires in my car if I didn't give them $15 for disposing them. DON'T use Charley's unless you're ready for a last minute shake down. No Thank you!

They're the best!!! I would super highly recommend them to anyone. I've been going here for 5+…read moreyears now and always receive such excellent service. Thoughtful & caring & trustworthy -- all around a gem of a car repair shop & staff I think!

The service was great and honest.No hassle or pushy salesmanship. They misplaced my wheel lock but…read morewere kind enough to reimburse me for the replacement. Not many shops would do that. Overall I think this a great place to service your vehicle.

I can't really say enough good things about this place and all of the people who work here. I have…read morebeen going here for a long time, I started going here when Frank came over from M&N Auto in Addison. Don't worry if you haven't heard of M&N, because it probably closed over 20 years ago. Mike and Brian have been amazing ever since and I wouldn't trust my car to any other mechanic, period. There are really two main things that I find to be exceptional here and have earned my trust for as long as I'm driving cars or they're in business here. The first is that there is never any mystery about what's going on with your car, they are 100% transparent with everything they do. Secondly, they will do everything possible to limit your costs and only suggest service if it's absolutely necessary.

I came in for a groupon for synthetic oil change and tire rotation. I have wheel locks on my tires,…read morebefore going in for my appt i left the wheel lock key on the passenger seat. I was outside on a phone call when one of the guys came to the front and took my car around the corner. I don't mind my car being driven fast, apparently neither did the mechanic as he peeled it off the parking lot to take my car around the block to the back. I go to wait in the waiting area and after a bit the person in the front asks me for my wheel lock key. I reminded him I put it on the passenger seat. They couldn't find it. I let him know about the mechanic that took off speeding in my car, possibly that action made the key fly off the seat. They eventually located the key...I had to go help look, it was under the driver seat, under the mat. How crazy was this person driving my car that it flew from the passenger seat to where they found it. They completed what I showed up for so for that im grateful but the heart attack i had when they couldn't find my key was unnecessary. Maybe slow down so you're not losing wheel lock keys for your clients. Other than that, the gentleman in the front was very nice.

Great services my new tru k was in a accident took it over them them it like new again awesome job…read moreand very friendly people to work with

The Wreck Room is fantastic. I have had two unfortunate accidents over the years, and the Wreck…read moreRoom has repaired each of the cars perfectly and quickly. They worked with my insurance company and made sure I had the fastest most efficient service. I recommend them highly!!

Great service and quick too! No appointment was needed for…read moremy oil change. Very courteous and knowledgeable staff. Good price with the special they've been running, so get here soon so you don't miss out! Also, Luis made these pieces...

Go to Montoya mufflers in melrose park and save yourself the headache. he spent the whole time…read morecomplaining and trying to convince me to go to their shop in another town so the other guy could do it ? very strange place like he didn't want to work. I came to Montoya muffler and they started instantly

This place is so kind, caring and thoughtful. My car decided to die, but before locking us into an…read moreexpensive repair (like several grand expensive) they voiced their concerns. They rather would have me make an educated decision on the repair, than get an easy payday. They also deal really well with panicked customers too. They've got a customer for life!

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Sam's One Stop is one of the most reliable and honest shops I have ever experienced. They are…read morefriendly, efficient and won't try to upsell you on anything you don't need. Their prices are fair and affordable. He always tells you what your car needs and that is it. Unfortunately, I have had mechanics in the past try to upsell me on upgraded parts to find out later they ended up putting the cheaper part in anyways but still up charging me. My cars never ran right. Not the case with Sam. My cars stay fixed after Sam has worked on it. Sam has a heart for his customers and treats all of them like family. Best part, my car stays fixed after I take it there vs other places that just don't do a proper job the first time. These days, who has time and money to waste. I appreciate the transparency, honesty and respect he shows to me. That is why I will be taking my cars to him and recommending him to everyone in need of repair. Thanks Sam for always providing great service!

I had an amazing experience at Sam's one stop auto. After waiting for many months debating which…read moremechanic I should take my car to, I finally took a leap of faith, took my car to Sam's one stop and I could not be more happier with my decision. Sam is very honest and will not upsell customers for any other services that are not needed. I had multiple issues on my car and after careful evaluation, he clearly outlined what needs to be fixed ASAP and what can be postponed. It is very difficult these days to find a good mechanic that has your interest in mind. He truly values his customers and treats them with utmost respect. Please give Sam a try for your next service and you will not be disappointed. This was my first visit to SAM's and with awesome service I received today, I plan to take all my car's to SAM's auto for service moving forward as I plan to be Sam's long term customer. SAM offers great service at a very fair price. I seldom write reviews, but with such a great service at a such fair price, I am compelled to write it. I had great difficulty finding a good mechanic and I would like others who are in the same boat to benefit from this amazing service at Sam's one stop auto.