Everyone I interacted with at the shop was helpful, kind, and honest. The work looks very high…read morequality and they got my car fixed much quicker than I would have expected based on my experience with other shops. They had great communication and made a stressful repair feel so much easier. I really felt like everyone at the shop cared about getting my car fixed and helping me. Haim and his whole crew are just the best! I am totally satisfied with the work and happy to have a go-to shop for any future issues. Thank you so much for everything!

Quick, reliable and honest!…read more I get my oil changes here!! Thanks for the excellent service!

I don't know anything about cars. I am very scammable. They were a little gruff but very fast, did…read moregood work, and I didn't feel scammed. I brought it in for one thing and it was a more serious thing but they didn't complain and resolved things quickly. Don't have much else to report but I'll definitely return.

Came in for a flat tire. 15 mins at most fix, simple nail in tire. Waited an hour for service, with…read more3 guys in the shop. One care in the garage. Was over charged then told me it would be an additional charge to put the tire back on. Don't get scammed by these people

I brought my Aztek in after it broke down on the highway! My roadside assistance suggested a few…read moreshops; one thing I have learned with mechanics is to go to a mom and pop place. I am SO glad I trusted my gut! Immediately Bobby heard the engine and told me what he thought it was. He was patient with my lack of knowledge of cars and even called my dad for me to explain it to him! My dad lives in Arizona! It was so nice! My dad was able to translate ;) The repair was a hefty task and he had it done in less than 2 days. His price was fair and the invoice was detailed! The service was so great that we even dropped off our other car for a rotted out muffler. He fixed that as well for a great rate! Despite being 30min away, he will continue to be my go to guy!

Went in for a regular inspection and oil change and it took over 8 hours because they completely…read moreforgot about my car, even though I called them for an update and they said they were working on it. I think they got my car mixed up with another. This was after the one guy (not Brian) was being a creep with me. I just moved to Des Plaines and it was my first time going there. They wanted to change me 100 bucks for it too

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

AMAZING service and genuine owner, my car overheated around the block and when we walked into the…read moreshop to inquire about buying coolant, no questions asked brought us an all purpose coolant jug. They also gave us guidance on how to refill and possible problems with the car. Will DEFINITELY be back for repairs

Super nice and honest guys. I have had oil changes, routine service on newer vehicles, brake line…read morerepair on an old ass car, they even helped me put tires on an old minibike. These are good honest dudes that do great work, super affordable 90's city of Chicago pricing. There are like 6 shops within a mile and this is the best one.

i came in for a tire rotation and a quote on my brakes because i suspected my rotors were warped,…read morethey gave me a quote explaining what was happening and why they needed to fix stuff. i got the tire rotation and the next day took it in for the brakes, they did a fantastic job i didn't realize how bad my brakes were until they were fixed. being a woman i was scared they might try and take advantage and try and upcharge me but it was nothing but amazing service.

Accurate Auto is one of about 50 locations in the Chicagoland area that are part of the Greatwater…read more360 Auto Care network of auto shops. Matt Kepes is the knowledgeable and affable manager of this shop. David Young is a knowledgeable and friendly ASE Certified Technician here also and upon chatting, I could tell he really has a passion for cars. As a helpful Dad's errand, I brought my son's car in here for a brake job while he was out of town on a trip. This particular shop is also part of Costco's network of auto service providers (besides selling and installing tires which Costco does at its own Tire Centers) and that is what directed me here. That and knowing they would be more economical than having a dealer do the brake work. They do good and reliable and guaranteed work and while they are not "cheap", but rather reasonable, you do get a 15% discount based on being a Costco member. You need an authorization number from Costco via their website to get that discount. They do a lot of the usual auto shop services but most of their Costco referral business is admittedly for wheel alignments (which I also had done) which Costco Tire Centers don't do, but often recommends after their tire work. I really liked the professionalism and friendliness I experienced here. Nice written reports with photos are also provided on all of the work btw. Big thumbs up and thank you Matt and Dave! ps - There is a 3% credit card fee and the auto repair bills are not insignificant. There is no fee for a debit card, so bring and use that if it makes a big enough difference for you.

I could have sworn I already wrote a review for this place because in my heart, it's really…read moreterrific. They're honest, remember my name, and do great work (and are good at getting me in despite a semi crazed schedule) at totally affordable prices. They give off a good vibe and know their shit. Last oil change was somewhere in the $30-$35 camp. Convenient. Friendly. And totally reasonably priced.

Was lied to the last time I went in and asked for Marco and was told he was not there at the time…read more Brought my car in for an oil change and still no Marco and when asked was then told after they did the change that he no longer worked here!!! Finally tracked Marco down and will NEVER GO BACK TO THE NorthShore Meineke location as they lied to get me to bring in my car and led me to believe that Marco was just not in at that time. Think that a woman is stupid but it is not the building reputation but the people (like Marco ) that bring the clients and the service was based on their reputation NOT the North Shore Meineke owners. July 2023

Great people doing a great job at a great price. A rare combination i n the auto repair world. All…read moreof the work they've done for us has been fast and reliable.

My rearview mirror was broken off by some jerk in my neighborhood and Edison Park while I slept. I…read morereached out to a friend who is able to refer me to this great autoshop to get me fixed right up within 1 week. This wasn't luck this was meant to be. Because I had called him and left a voicemail on Monday, he returned my call promptly and asked me some questions about the age of my car and the price it would cost. I admitted to the fact that this is an older car with lots of miles and a matching mirror was not necessary; just something that actually took care of what was wrong which is being able to see out the left side from of my driver side mirror. We agreed that Thursday is a good time for me to bring the car in and here I am getting my car worked on and the new mirror installed. Odi, the owner was so polite, when I handed him the rearview mirror from my vehicle he knew exactly what to do. Inside the repair shop there are newspapers that turns out are ones that my friend drops off here to the shop for his father who owns the Filipino newspaper/magazine Pinoy. And a large tv with local news playing. Take advantage of the businesses on Oakton, while waiting.

If I could give this business 10 STARS I would. I run a community organization where we take care…read moreof homeless people in the NW suburbs. We had a lady who is living in her car and the vehicle broke down. Rolando's heard our cry for help on social media and sent help right away. They towed her truck to the shop, fixed battery and tires.... All this with no charge. Let me say this again.... THEY FIXED HOMELESS PERSON CAR which is her home and transportation... NO CHARGE. I am beyond thankful to this wonderful business. People like you restore our faith in humanity. Thank you from the bottom of my heart.

Rolando's is always the go to place for my car. They are honest, knowledgeable, upfront, friendly,…read moreand care about their customer. I recommend them all the time to my family and friends. Only take your car to Rolando's!

I got my oil changed here awhile ago, they number one completely stripped my oil pan threads then…read moreadded some repair bolt one that's completely horrible instead of fixing it correctly or telling me then months later I go to get an oil change and my threads are bad I need a new oil pan and they never even told me, horrible experience don't come here. Update Following up you are the last shop that changed my oil so no I did not take it to jiffy lube as you suspect, your technicians failed to notify me that they put a cheap repair drain plug in my car and over torqued it like crazy so it was a very difficult process when I had to bring it in to my mechanic and get it replaced, I Literally had no clue you guys did that until I brought it in for another oil change then I had to buy a whole new oil pan. you guys completely stripped my old oil pan threads and took out the oem drain plug, Never told me anything. Yes I could have called but why would I want your technicians to fix it if they messed it up before?

It was fine. There was a good deal of recommendations for the place and it was only about a mile…read moreaway which made it super easy since I had to get a ride when dropping off and a taxi when picking up. They replaced my battery and the cost wasn't terribly outrageous. They also recommended a company for towing since my car wouldn't start which turned out to be a fantastic recommendation. Whilst the service was quick, I wish they hadn't acted as though my concerns were ridiculous. I also was surprised that they expected me to come that same day to pick it back up. They called at 2-something to let me know it was ready and they close at 5, and when I asked if I should pick up it up the following morning he said he had cars coming and would rather I come that day. When I asked if the following day before 9 would work they said ok, but I was able to finagle it to come the same day after all. Just thought it was weird that they assumed someone would be able to pick up the same day.