I absolutely LOVE this store! The staff took the time to give a consultation for the perfect fit…read morefor my friend with extra wide feet! He was super professional, kind and courteous. It can be tough to shop with a senior with sore feet as everyone is in a hurry these days. Montagna's let us go at our own pace and we left with the perfect shoe. There was a nice selection of running shoes too. Give them a call.

Old fashioned real customer service. Sit, be fitted, describe what you want/need, and choose from…read moregreat brands, like SAS, Berkenstock, Brooks Running and more. Your new shoes will fit right, and even if they don't have the right size in the ones you want, they'll get them for you. Any problems after you leave are also handled fairly and courteously. Really, it's the kind of shoe store you come to love~a rare find, as they say. PS: if the shoe you want is on sale and they don't have it in your size, they'll order it for you and you will still get the sale price! Quality shoes do cost more, but their prices are fair!

Fantastic staff: Anthony was the staff member who spent time with me. He explained everything as we…read morewent along. It is a process.. I'm super pleased with the detailed service Computer gives suggestions and you and the staff fine tune those choices. I am happy to say I bought 3 pairs of shoes. I have been wearing all of them and I like rotating what I wear. I wish I would have found Fleet Feet sooner. Fantastic is the word to describe my whole experience

No doubt about it. An easy 5 stars all the way for Fleet Feet Virginia Beach store…read more The location is directly behind Chili's. Parking is plentiful and lot clean. The signage is very good, but not necessarily from the road. I had an exchange and Jordan was delighted to assist me. There was a sizing issue at another location I discovered. Jordan went right to work on using their sizing technology for best fit. I had a 3D scan completed with a ln analysis of pressure point on the bottom of my feet. Afterwards Jordan presented this information on an iPad. They were out of the Hoka's color I wanted, but ordered for an I store pickup. After taking care of that I browsed the store. Discount and close out merchandise is in the rear. Several brands of shoes are carried. They also carry high quality inserts and the best brands of socks including Feetures and Wicked Comfort. Garmin watches are also carried. Sign up for Fleet Feet membership free online and get points for purchases for rewards money. It's easy to do. Jordan mentioned they are a franchised store with two locations. The other is in Greenville, NC. Not taking anything away from other area running stores, but in my opinion the sizing technology is superior at Fleet Feet. I will return soon to pick up my shoes. Totally impressed with the Virginia Beach store.

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

Good selection and even better service. Andrew shares his expertise and uses technology to ensure…read moreyou're in the sneakers that best fit your needs. Not pushy, no pressure. Your 100% satisfaction is his priority. Although Andrew was my associate, I observed the whole staff demonstrating the same customer service. Good products, good people. 8-)

First time shopping at a Walking Company. Due to an injury and high arches, I felt it important to…read morebuy higher quality fitted sandals. Tre was incredibly helpful.

I stopped by on a Tuesday afternoon because they were holding a raffle for a pair of hard-to-find…read moresneakers. While in the parking lot the guy working inside was actually walking to his car and greeted me. It was only when he came back in that I realized he worked at Skate Supply, but he was super-nice nonetheless. He asked me if I was there for the raffle (he obviously made an educated guess since I've never been there before) and he took my contact info. He asked if I was interested in buying a t-shirt they were selling to promote the shoe's release and, because he was so cool about it, I said, "Yes," and pre-ordered. I think I got a second raffle entry by buying the shirt, but it looked cool, was a reasonable price and I'd be supporting a local shop. We also talked about the shoe in question (Travis Scott x Nike SB Dunk Low "Cactus Jack") and joked a bit about its release policy. It's not a big as Carnival but it has this laid back, relaxed vibe that I always remembered about skate shops. If you don't know what I'm talking about then check out the movie mid90's. It felt almost exactly like that, and the dude who helped me out was kind and friendly. JV

I came in a week or so ago to get a deck for my son that he asked for, unfortunately it was no…read morelonger available. There were two guys working and they overheard me and asked what board size etc. He put in an order for the board I was looking for we paid there and they took down my info so I can pick it up when it's ready. They said it should have been there by Tuesday but I hadn't heard anything so I FB msgd them and they got back To me said they'd contact me as soon as it comes. Well they contacted me again to apologize for not not being here on time and offered to get a different board in place of it until it arrives so my son would at least have something and we could just swap out when his actual Deck came in. Long review short I'm still waiting but the fact they took time out to msg me and ask if I wanted a replacement for the time being was awesome customer service. Can't wait to get my sons deck.

First time at this Clark's store. I am familiar with the brand, but have yet to purchase a pair…read more I was greeted at the door by a duo of staff. They informed me of the current deal of buy two for $110. I provided the staff what I was looking for and my size. Staff quickly jumped into action pulling out the color and style. I tried on a few and ultimately really liked one. I held off on a purchase, but good chance I will return. Great overall experience.

Bought a Hoist gym from Darryl and team. Darryl was great at keeping in touch throughout the…read moreprocess. When the gym was delivered his team did a fantastic job setting it up. I've used the gym a ton and love that as well. Thanks Darryl for doing a great job. Really appreciate it.

Bought a high end treadmill here. Very friendly folks, gave great advice - I would never have known…read moreto get a mat for the treadmill or it could hurt my wood floors! - and gave me a good deal on the price for going with them instead of direct from vendor. Quick and professional delivery. Also, were right on it getting a service person out to replace the headphone jack. Definitely will use again.

Terrible customer service. I walked in with my wife after I had got off work,wanted to catch some…read moreshopping and was looked up and down by bearded salesperson with disdain. I told him I can shop the store , don't let my clothes fool you. He says" no, don't let your insecurities get the best of you" Then another salesperson interjected, and was just as condescending, grilling me about my job and what local I was in. Don't have to prove who I am to spend money with you guys....I have shopped there before, but not again. And I hope the bearded guys team won,since he couldn't tear himself away from the tube. There is a Roger Brown Sport Club right next door. I recommend Kingdon Klothiers at Norfolk Outlets and there is one in Newport News. Great selection, service and prices.

This place sold me a very fine pair of men's loafers. The quality of these shoes has proven to be…read moreunmatched. The customer service was awesome. I will be going back to find another great pair.