**Updating my review after seeing the unprofessional response from owner**…read more 1 star because it's the lowest I can give. Thumbtack said $120 per hour which was the only reason I booked this company. I also submitted photos of all FIVE pieces that needed moving along with a description of what everything was and that it was coming from the top floor of a townhouse, which the app stated I would receive an updated estimate of it were to be different than the $120 as advertised. Days go by, my estimate never changed but when they showed up, he said $350..... so less than 2 hours of work somehow became $350 worth but was advertised as $120 per hour. I was very thorough with my description of the job so I should have been notified in advance that the rate online would be nowhere near what he was planning to charge. This was the first issue. The second issue being that he scratched the hell out of one of my dressers! Didn't say anything, just scratched it up, left and I saw it after I already wasted my money. The third issue is he asked MY permission to take a picture with ME and post it. I gave permission, however, he proceeded to post a whole video showing many things in my dad's house, stuff that had absolutely nothing to do with the move that they never laid a hand on and worst of all, a drive by of the house. My dad is livid this man shared things that had absolutely nothing to do with the move (FALSE ADVERTISING) and HE did not give permission to post his house on instagram and/or belongings in it. The owner presented it as he was interested in a few pieces my dad had build and just wanted a picture of them. Never stated he would be posting his stuff on instagram. My dad does not do instagram, he doesn't do advertising the wrong rate and he definitely doesn't appreciate the unprofessional, nasty response this man left on my other review (which I left a picture of his response attached to this review) Finally, my dad asked them to move something from his basement to garage. I asked him not to and he asked movers anyway. Should have said no if you did not want to move it. No need to be nasty in your reply to my review, lying saying you moved it to a different residence when you didn't. You don't seem to be a very truthful person based on my experience with you and rather than an appropriate response to the review, you proceeded to show who you are, as well as the private message you sent me. Moral of the story is I would not recommend this unprofessional business to anyone because he changed the rate yet had pictures and description of the entire job and should have updated the estimate or declined, scratched up my furniture, posted things he didn't have permission for and then showed his nasty attitude when I simply shared my bad experience with him and his company. Please learn from this experience and try to be more professional with your future jobs and don't private message a dissatisfied customer a gross message that they could very well share with their review as well.

Service was FAST! Initial call at 9:45AM and pickup at 10:15AM. Super professional team that…read moreappreciated the business. Please support this small business!

Matt hauled away a recliner sofa and kitchen cabinets. His team was friendly and communicative…read more They arrived on time and worked quickly. We received quotes from four services and MT's was very reasonable. Very happy with the service.

Hired Matt and his crew after considering his quick response, fair pricing, and professional…read moredemeanor. I was justified in my decision. He was on time, considerate, efficient, and just a great person to be dealing with. Do yourself a favor and hire this guy you won't be disappointed in his work ethic or his engagement with the customer. I give him six stars if I could.

I ordered a butcher block countertop from the Dover DE store on November 3rd 2024 - it is January…read more27 and I finally received it. It has been difficult waiting but I understand the company was re-purchased by the previous owner late, October. This caused difficulty with tracking and receiving certain products. The staff at the Dover store was courteous and responsive as much as they could be during the waiting period. The butcher block is beautiful and worth the wait since it matches an earlier install in my kitchen. Another issue is making contact with corporate customer service, it is like the new owner does not want customers to give feedback or have problems resolved. Hopefully this will be improved Going forward.

Went online and paid $25 to have the installer come out however after a week of not hearing back I…read morecalled and was told "was sent to the wrong store"? Ok let it go, I then ordered product and put down a 50% deposit and was told would take a couple weeks to come in. After waiting 3 weeks I then called again to be told that it all came in a week ago but I need to pay the remainder and sign a form for them to even call the contractor again? The complete lack of follow up and misinformation about paying half at start of job and half at completion was extremely frustrating. I then spoke with the manager and while he did refund the deposit could care less about our experience. We will go somewhere else as clearly this is just another very poorly run franchise.

Chris and son were great! Worked hand in hand with me to identify what was going and what I was…read morekeeping. Quick work!!

The best in the business. They go above and beyond to give good service. They are well priced,…read morefriendly and efficient. I recommend his company over any other in this business.

I had John Macklin & Son demolish a house for me in Dover, couldnt be happier. These guys 100% are…read morethe number 1 demolition company in Delaware. From the moment they rolled onto my property I was impressed. All clean newer equipment with their name on it not rentals and their trucks were all top notch not leaking fluids all over the ground or looking unfit for the road. The operator you could tell had experience as the job was never messy but always clean and organized. When finished you couldn't even tell a house had ever been there. I will probably never need their service again at my age but I couldn't recommend them more.

We got off to a slow start, but all in all, aside from communicating we me...they were awesome!…read moreTotal to clear everything was 4 1/2 days! They were awesome to talk to, and even better to deal with...honest, trustworthy people...hard to find in this day and age...would recommend to anyone!

Wanted to charge me $180 per table to assemble two tables, so $360 total. I went on Thumbtack and…read morefound two top pros. One quoted $200 and the other quoted $150. In Google they are the only option but try Thumbtack. Shop around!

We heard from them the same day. we wanted a pergola assembled and installed... they were pricey…read more could not afford them. so we can not rate them.

I was able to get same-day service. I hired them to do snow removal of a very long driveway. They…read moreworked into the dark to clear my drive. EXCELLENT JOB!!!

I reached out to them, sent pictures of the specific job to be done, and never heard back from them.read more

it was helpful because they followed up and explained their lateness. Now Waiting for their…read moreavailability and price.