I'm moving from Richmond, Indiana to Manteca, California and after a terrible experience with…read moremovers from Boston/Philly on my move to Florida, I tried PODS. This time, I thought to try ABF because they're a trustworthy freight mover Their containers come in a smaller size than those of PODS. (I'm thinking right now that two of these containers will not hold a 3 bedroom house's contents, per the quote. You can start the quote online, make changes, and even contract for help on either end. After I finished making changes, I called the company with some questions, and as well, to get the process moving. Mark picked up the phone and was friendly and answered the questions reassuringly. It went smoothly, even though I don't have an address at the other end yet. They sent some forms, including one for Gypsy Moths since I'm moving to California. I was told that they charge after they pick up the containers. They asked me to call them when I'm ready to have them picked up. This was confirmed today. There is no early, automatic pick up. However, they have a three day loading period that doesn't cost extra. If you go beyond that, they charge you a storage fee. Since I'm already going to be charged for storage, I think it doesn't matter. Last Friday, they called to set a drop-off time for Monday, and they were closer to the late end of that window, but that's fine. It's better than the Cable company arriving after you return to work, and then, complaining that *you* blew the appointment, right? The driver was friendly and asked where to put the containers. They use a large forklift to move them from the trailer to your selected location, and they have the ability to position them at any of four angles (facing garage, facing away, facing right, facing left). The documentation says to use a flat surface, but a slanted driveway is fine.

Loved that they got my things from Dayton, OH to Phoenix, AZ. Everything was safely transferred and…read moredelivered in the time quoted. The Arizona location was thorough and Covid safe. I sent my mom and boyfriend and they wouldn't release my things unless I gave an email consent. This would be a 5 star rating if my relo cube was on time for unloading. I got a courtesy call the day of arrival letting me know about the Covid procedure and to call 1 hour before arriving to give time for my cube to be brought to the unloading space. I called 2 hours ahead and after they did the Covid paper and "checked in" they had to wait another 25-30 minutes for them to bring up the cube. The cube was supposed to already be to the front. Other than that, great company and service.

I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

It's taken time for me to post this due to embarrassment…read more First let me say that I take full responsibility for what I didn't do. But to the two movers who ACCIDENTALLY left my brand new vacuum cleaner and many other items on the truck that I was too weak to come out and look in, you, God and I know what you did. I hope this disturbs your peace. As a repeat customer, I trusted where I shouldn't. So this disabled, single mother will neither recommend not utilize your company again. Do better.

girl front desk was very deceptive on renting a storage unit. I paid an entire month unit fee for…read morefour days at the end of the month. Be very careful on what day you sign up with these people because they will automatically bill you for the first of each month even if you signed up two days before.

Super clean units, super nice lady woking there. Really went out of her way to help us out, as we…read morearrived a bit late. She was supposed to close at 3pm, but she waited at least til 330pm for our truckers to arrive, when she didn't have to. Well deserved great rating!

April 18, 2022: Recorded message indicates that Tobin Bros. is no longer providing moving services.read more

We just hired Tobin Bros to move us from Springboro to Middletown. Mark and his team were, without…read morea doubt, the best moving team we have ever had. They were professional, courteous, hardworking, and dependable. They were flexible with whatever we needed, worked fast, came in under budget, and had no damages at all! If I could give them 6 our of 5 stars, I would!

if I could give these men 10 stars I absolutely would. James, Austin, Tyler and Christian moved my…read moremom today and they were outstanding. they worked so so hard and were so kind to us. 10/10 experience personally and professionally!!!

I had to move somewhat unexpectedly b/c my landlord wanted to sell where I was living. I needed a…read moremoving company to move the heaviest items/furniture from my apartment (2br). A family member recommended this company, and I was concerned b/c of the reviews. However, the move was quickly approaching, and another company I called neither picked up the phone nor called me back. I called Kendrick's and they answered the phone, were straight-up about pricing, and gave me the holiday weekend to think about whether I would use them. Called back the following week, they got me on the schedule. They called to confirm, the day before, like they said they would. Moving day, 2 guys showed up about 15 mins after the appt. time, and quickly loaded what I needed and quickly unloaded it at my new place. I was impressed that they wrapped the main doorframe in both places with pads to protect it - that's a new thing to me I'll be asking other movers for. The two guys were professional in demeanor. Had no surprises on pricing or length of time it took them (which was tied to the price). Needing to move unexpectedly sucked, but these guys made it less awful. Thanks

I went here a couple of weeks ago, the girl was kind of rude. Whatever. But I came back this…read moreweekend and the guy here was super helpful.

Great customer service. They helped me in a pinch. Only place I was able to find that could…read moreaccommodate a semi truck. I highly recommend & I feel the prices are comparable to others in the area.