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    Pocono Pool & Spa

    2.2 (15 reviews)
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    Jennifer F.

    Vicki is our girl! She sold us what she described as the "Rolls Royce" of all hot rubs and she was right. She was attentive from beginning to end and came over to our home twice to inspect the area that we would put the hot tub in and to give us an extensive training on how to use it. Thank you, Vicki!

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    PA Pool Works

    PA Pool Works

    3.7(3 reviews)
    24.1 mi

    I have proof of all my claims. If anybody is looking for pool service in the Lehigh Valley you'd be…read morewise to avoid this person. If you would like to see the entire text chain, please message me. Even his response to this review was dishonest. I can't recommend Leandro Rodriguez enough. I posted on the PA loves Pool's Facebook group on Thursday night. He was at my house Friday morning. And had the pool liner installed by noon Saturday. Very honest and professional. Regarding the initial technician who is reviewed here. The initial estimate was May 11, and I was told it could be installed the first week in June. My pool liner was delivered to Kasper Pools May 15 or 16, and I picked it up a few days later. I hadn't heard anything since May 11, so I texted him on May 30 because I was supposed to be on his calendar for the first week in June. At that point, he began pushing everything back, and did not provide any date for install -- just kind of left it open ended. He also told me it couldn't be done unless I was home. (It actually turned out not to be true. Leo and his partner did it themselves.) almost a week later I hadn't heard anything, so I texted Tom a week before I went away (for work) hoping it could be done before I went away,and was ignored for over a week and until my 3rd text. I attached proof of that. My wife screamed after the final postponement because we were waiting almost 7 weeks and Tom cancelled bc of a 20% forecast of rain (that never happened.) The so-called harassment Tom describes, on my end, was a response to his very lengthy text, an hour after we thought we were moving on. This text was again full of excuses and selective memory and warranted a response. I also have proof of that. Tom claiming I only got the liner 3 weeks ago (which I have proof is wrong) is either a blatant lie, or, if Tom actually believes this, demonstrates a concerning inability to accurately recall prior communication (even though it was sparse). Either way, it's a red flag.

    I would definitely recommend PA Pool Works. I first reached out to them in early May of this year…read more Out of 5 #'s I was given to call for installation after purchasing our semi-in ground from American Pools in Whitehall, I received only 2 return calls. The 1st guy said he could possibly get to the installation in August. When Tom from PA Pool works called me back, we were scheduled to have an estimate at home @ the site of the pool & a few days later Tom came and we discussed our plans which is something I wasn't even offered w/the 1st installer I spoke with. Even though he & his crew were swamped, Tom assured us he felt comfortable providing us w/a mid-July install, weather pending. Tom & his crew were able to keep their time estimate and were here 2 weeks into the month. Not only were the installers able to stick to a date range, these guys worked through one of the hottest summers the Northeast has historically had on record and they were able to finish our job on the 3rd day in brutal heat. They arrive early, they are competent, experienced, fair priced & overall would definitely recommend.

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    PA Pool Works
    PA Pool Works
    PA Pool Works

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    Pocono Exteriors

    Pocono Exteriors

    5.0(6 reviews)
    5.3 mi
    Locally owned & operated
    Offers customized solutions

    For years, I had been planning to build the perfect backyard patio but couldn't find the right…read morecontractor to bring my vision to life. I spoke with several companies, but none of them really understood what I was looking for. Then I came across Nigel Ryan at Pocono Exterior. From the start, the experience was completely different. After we connected, I explained my ideas, and he was able to clearly see my vision and put together a plan that matched exactly what I had in mind. His pricing was fair, and he handled everything from start to finish--permits, materials, and labor--which made the whole process stress-free. What really stood out to me was his professionalism and reliability. He showed up on time every day and completed the job exactly as promised. The quality of the work is excellent. The craftsmanship and attention to detail really show, and his work ethic is top-notch. I couldn't be happier with how everything turned out. Highly recommend!

    Highly recommend. Highly recommend. Nigel started and finished as expected. Tanzite is so…read morebeautiful. Workmanship top notch. Did way more than we expected. I have been a 35 yr property insurance agent and have rarely have seen a contractor with his work ethic and honesty. I was about to mistakenly over pay him and he corrected me. What contractor does that?? Very trustworthy and the price was well in line with trex and and pavers. Again highly recommend..

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    Pocono Exteriors - Pocono Exteriors is the only local hot tub retailer who handles the full installation, from pad to electrical, to delivery and setup.

    Pocono Exteriors is the only local hot tub retailer who handles the full installation, from pad to electrical, to delivery and setup.

    Pocono Exteriors - Did you know that we install pools? Yes, fiberglass as well as rectangular above ground pools.

    Did you know that we install pools? Yes, fiberglass as well as rectangular above ground pools.

    Pocono Exteriors - Stamped concrete patio and retaining wall

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    Stamped concrete patio and retaining wall

    Aqua Pool & Spa Supply

    Aqua Pool & Spa Supply

    2.6(12 reviews)
    19.0 mi

    I paid over $220,000 for pool with hot tub, landscaping and job is still not complete. Project…read morewas started in May of 2022. They were suppose to come back in May of this year to finish and never did. Stamped concrete is only 6 months old and cracking. Pool is still leaking under ground. I had to have pool refilled by them once. During summer even with all the rain we had to add water from our hose. The hot tub attached to pool is sinking and brick point is falling off. Hot tub has not worked properly since installed. Had to pay to have lawn and landscaping redone from their equipment. All landscaping stones are washing onto my sidewalks. Wiring is exposed at main electrical box. They never showed us how to properly use the pool and spa. Had to pay another contractor to blow lines out and close pool up for winter. Aqua Spa was suppose to do this for free the first year, but they never responded back to my calls. Contacting the BBB and hopefully will get this resolved without an attorney.

    Requested a visit for a quote and waited UNTIL September for Adam Roy gave us with his presence…read more The guy shows up and admitted he's behind on quotes but promised we should have one in 21 days. His quote never came. We sent numerous emails following up and he never returned them nor did we ever recieve that quote. Not at all in impressed. Should have gotten the hint back in June when we requested a quote.

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    Aqua Pool & Spa Supply
    Aqua Pool & Spa Supply
    Aqua Pool & Spa Supply

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    Pocono Pool & Spa - hottubandpool - Updated May 2026

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