Had one small hiccup with a couple of the ordered parts not being correct but they worked with the…read moreinsurance company to get the correct parts ordered. Even with the delay, they got my car done 2 weeks before the shop I was gonna go with would've been able to start. End of the day the car looks great and they even stayed late to get my car completed a day early and looking better than before thay deer jumped out in front of me. Excellent service and im very happy.

After a parking lot collision my almost new Rav 4 needed some repairs. We have used Second Chance…read morebefore and our experience was excellent so we returned. As predicted they worked their magic one more time. Not only did they do amazing repair work on my car they also worked with my insurance company and gave us a great deal. Both my husband and I highly recommend Second Chance Auto. You will not be sorry!!

Tony did an amazing job on dent removal for our Chevy truck! I would recommend him over and over to…read moreanyone who is looking to get body repair on their rigs. I am currently in the process of having him also do some body repair on my suburban. Thanks again tony!!

We came all the way from Montana and our car started leaking oil we called quickly lube and they…read morewere able to help us replace the bad oil drain plug with a new one for free.

Waiting to long. Taking vehicles that arrived after me in first. Been here for 20 minutes not got…read morein yet. Rude employees. BS place today.

These guys are great! I had my AC Compressor replaced by them and in the process they accidentally…read morepunctured my radiator. I was driving to Seattle for the weekend and my car started overheating outside of Ellensburg. I left my car in ellensburg and they towed it back to Hermiston, repaired the problem and then towed my rental car back. Great service! I love that they really went above and beyond to take care of the customer.

Was passing through town when a sensor went out on my kids car. I bought the part, but to replace…read moreit I needed to get under the car and access the back of the engine. I remember traveling and when you got stuck a shop would help you out. I walked in explained the situation and asked if they can help I'd pay whatever they want. Lady looks at me with a who gives a sh&; look and says we're busy today. ( didn't see a single person working on anything) I drove across the street to Walmart bought a jack and stands then fixed the problem in 15min myself in their parking lot. You have a process I get it but helping people in rough situations is good for your business reputation. 15 min of time, making money and having someone praise the help is worth it.

Our serpentine belt broke between Hermiston and Stanfield. I couldn't fix it, I got belt delivered…read morefrom Napa in Hermiston and called Krome with the great recommendation from a guy who stopped to see if we were ok We had made it to the Pilot station, after I called and talked to Bryann he sent us three young men who did a great job fixing the problem and had us on our way in a little over an hour. Gracias the the three Amigos !! They were very good natured and professional.

Paid for a tractor and trailer wash 9.27.2024 added wax and engine wash…read more Watched them wash 2 other tractor and trailers. Looked great. Then i went in and got the absolutely worst wash I' ve seen. 1 stack and breather doesnt even looked like it was touched. Back of sleeper is hit and miss. Missed spots all over the sleeper. After seeing the pictures no one in our company will ever go there, little did they know all our drivers were looking for a better wash than across the street. Neither are worth going too.

Let's just say I went through a lot at another dealership. Called Rogers Toyota and had Chris…read morehelping me out, immediately got back to me less then 5min made a deal and honored it unlike the last dealership. Made everything smooth taught me a lot about the new Tundra I picked up. Just overall amazing experience with everyone at this dealership especially Chris he's the goat!

They have never disappointed me when I go there. They listen if I have any problems and take care…read moreof it. Nick helped us with a problem from another Toyota dealership that wasn't any help. Hermiston Toyota always goes up and beyond in customer service

Mike and Mark have built a few of my transmissions Ford 1 Ton 6 Speed manual and Chevrolet R4…read moreautomatics as well as Dodge diesel manual clutch swaps. With over 70 years of combined experience they know how to get the job done right. My Ford pulls lots of max loads and has been rock solid. Thank you Mike and Mark for showing the industry what truly hard working, ethical work really means. I hauled my rig from Boise to Hermiston to get the job done right. Brian Shults

Do not recommend pioneer transmission. Will not warranty their own work. Does not have a…read morecomputerized for tracking work completed. Will ask customer to call other dealerships to find out if they sold them the transmission. They do not keep accurate records of work completed and will over charge for a transmission. BBB will also be contacted about warranty work.

This was a good experience because they took the job immediately and with concern for my situation…read more My RV was fixed promptly! Thank you

This is the first time my honey and I have owned a motorhome and anything with slides so we're…read moretrying to figure out how everything works in this motorhome and I thought I had most of it figured out but somethings kind of go wrong when you're out camping and you do the best you can. When we got back to Hermiston we called Comeri and they got it right in. We were in no hurry for it so it took about a week to get our motorhome back. When we went to pick it up Mike was right there to explain and show everything to us. How things were working how things were supposed to work and if things didn't work where to look. We are so very pleased with the way things turned out and the time they took with us to explain things. Dawn and Sue and Mike and Noby are such great people to work with. Thank you so much.