I have had nothing but excellent service at this branch. Most of the time when I have had go in and…read morespeak with somebody, it's for something complicated and they have always been able to help me with exemplary Customer Service. Andrea and Alison helped me today and I can't thank them enough. At a time when most banks are getting rid of their tellers and Customer Service reps, it is refreshing to go into a Wells Fargo bank where the employees go out of their way to help you.

I avoid this branch. The bank tellers are rude and short. My most recent visit was to discuss an…read moreissue I was having with a check deposit and I left not only having more questions, but feeling pretty helpless. I have had a similar situation regarding a deposit happen in the past and other branch locations have been more than helpful in getting the problem resolved. When I referenced this in my visit I was told "they aren't supposed to do that" and to "call customer service" when I asked to speak to a branch manager I was told "no." I was then directed to customer service (the 1 800 number on the back of my debit card). Also, the ATM at this location is constantly out of service.

I've been a member at Viriva Credit union for over 25 years. American Heritage took over a year ago…read moreor so. I couldn't be happier. The staff is just as accommodating and always friendly and always go above and beyond at the Horsham branch.

I have been a member of American Heritage Federal Credit Union since 2009. For the few times that I…read moredid have issues (check card was compromised, ATM transaction incorrectly posted), they were resolved quickly and professionally. The staff is friendly and knowledgeable. Excellent customer service every time I've had to call. Online banking services are easy to use. Mobile app is great too. Although I will miss the convenience of the branch that is located in one of my company's buildings, I do look forward to visiting the new Maple Avenue branch soon.

I'm very happy banking with the penn community, because the manager and tellers in the new Hope…read morebranch are very nice with me and they have best interest rate on CD or Money Market . I'm glad to banking with that branch of Penn Community bank

I decided to refinance my house because rates were so good. Penn community had the best rate for me…read moreso I decided to try them. Everything was great in the beginning and I paid my fees and paid for appraisal. Then after weeks of waiting I am informed that I don't qualify for a 15 yr mortgage. Annoying why didn't they tell me from the start. So we start over for a 30 yr which women said is easy for me to get. I'm going for a small mortgage compared to what my house is worth. After 4 months of them playing around I get turned down for my tiny mortgage and they won't call me back when I try to find out how this can be. Horrible bank and rude people that won't return your calls. Don't use them!!!

Spoke with the owner (Brenda) about a financial plan forward. Was stressing impending retirement…read moreand Brenda and her team set me on the right financial path forward. I am now sleeping through the night without having any financial worries. Thank you Brenda. You are amazing!!!

I highly recommend Asset Financial Services to my friends and family. Brenda is a wonderful person…read moreand very professional. Great advice for retirement planning and 401k management.

Great collection of dedicated and efficient workers. They are all so very helpful and skilled at…read morewhat they do! Great attitude- even better service. Special thanks to Marie- super job all of you! Richard Morfopoulos Ph.D.

At the end of November 2025, our joint checking account was overdrawn. The problem was with a…read moreDoctor's office incorrectly scanning a check for $1,603.37 instead of the check for $26.60 which was the correct check. My husband and I immediately went to the Chase bank on Old York Road and met with Cindy and Maria. They treated us like members of the family and went out of their way to research the problem and file a report on our behalf. We expected the $1,603.37 to be credited to the account by December 1, but that didn't happen. We went back to the bank and again met with Cindy and Maria who again researched the problem and found a problem in the back office. They refiled a report on the problem, spoke with supervisors in the back office, and promised to involve the branch manager if the credit wasn't issued. Well, the next day the credit was issued, our account was made whole, and we are very happy. I hope Cindy and Maria are recognized for their superior service.

Great customer service in branch! Danielle branch manager goes above and beyond to help!read more

walked right in, was able to get a new card and was greeted with friendly and attentive staffread more

Really good. Nice facility, usually no line. Barthi is a teller who has been at this branch for…read moreyears and is so personable, always remembering and asking about family members by name. (No clue how she remembers all of them.) She makes every transaction pleasant and easy. Barthi may you never retire! 5 stars also because the Univest app is excellent. The app is lean and snappy, a rarity these days, and unlike any other banking app I've used. I have never seen a loading screen.

Customer service is usually friendly, and most locations in Bucks County, Pa. are convenient…read more I think $8 a month for a "free" checking account is a bit much but not excessive for a smaller bank. Their fees for cashiers checks seem to vary by location, which I find quite odd. Better than the mega banks, Univest is a decent option for those looking for a community bank. That said, I was a customer of this bank for years in the late 1990s before coming back to them again around 2012 or so. I liked the bank better in the 90s. Service was more person. It felt like a true "neighborhood" bank. I guess having acquired a few other small banks over the years that culture was bound to change.

Honest and trustworthy with focus on tax avoidance. Support staff is outstanding. Highly Recommendedread more