1. PNC Bank

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Milford, DE

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Personal banking

Investment management

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Del-One Federal Credit Union - Milford - Milford Branch

Del-One Federal Credit Union - Milford

(6 reviews)

NOT RECOMMENDED. I''ve been a member of the Louviers Federal Credit Union, recently acquired by…read moreDel-One, for over 25 years. Stayed with them even when we moved out of state & even though higher interest rates were a bailable elsewhere. VERY DISAPPOINTED SINCE THE ACQUISITION QUALITY & THE LEVEL OF CUSTOMER SERVICE. Impossible to reach a PERSON to ask queries of or do

My husband and I have been members for 23 years, but we won't be much longer. The last few years…read moretheir customer service has been mostly nonexistent. You're on hold for 45 minutes, so you decide to press the option to leave a voicemail for a customer service representative to call you back. Yet, no one ever returns your call. My husband deposited a check on 6/17/25, and the teller said there's a seven business day hold. He asked why, and the teller said that's what the computer is saying. My husband left them a terrible review through their customer satisfaction survey they emailed him, so a representative called my husband wanting to know why he was not satisfied. He told her a seven business day hold on a deposit is ridiculous. All the woman kept repeating was that's what the computer told the teller to do because the check might not clear. My husband asked if they couldn't think for themselves and had to let a computer decide for them. He explained that check deposited was from Delaware Park and Casino, and asked if they really believed it would not be paid? All the lady kept saying was the computer told them to hold it that long. Then, today they decide to change the due date of my home equity loan to June 17th with a past due notice. The loan has had a due date of the 29th each month for the last four years. I called customer service, and I am still waiting for a call back for this to be resolved.

Discover Bank

Discover Bank

(26 reviews)

This review is for the corporate office…read more Generally, I love this credit card company. 5-20% cash back for select online merchants and 5% cash back promotions every quarter. One quarter is usually restaurants, another hotels, another gas, etc. Also, 0% international transaction fees, but good lucking finding places overseas that accept Discover. My only knock is the length of time it takes to get your cash back and all the loopholes you have to jump through to get your cash back. 6-8 weeks wait at times for the cash back to reflect in your account, and before you make the online purchases with the participating merchants you have to log in to your Discover account first and link to the merchant's web page before you make the purchase. Otherwise, you may not get the cash back by going directly to the participating merchant's website. Kind of a nuisance, but worth the hassle if you ask me.

When it comes to Customer Service, Discover Bank rates a big fat zero! I have been trying to close…read morean account and transfer funds to another financial institution since August 14, 2026. It is now almost three weeks later, and the transaction is still not completed. It took Customer Service reps two weeks to notify me that a signature was missing on one of their forms, and that I needed to re-submit, which I did. I was given that information after spending over 3 hours on the phone, on 3 separate attempts, to reach a human being! I submitted the form promptly; I was then told that the paperwork would be entered into the cue once again, and that it would take 7-10 business days for the transaction to be handled! In such a case, what organization makes a client start all over again instead of placing them back in the cue exactly where they were. I have never been more disgusted or more disillusioned with any company in my entire life. I am so glad to hear that they will be disappearing soon, although I am not so sure that things will be any better with Capital One.

PNC Bank - banks - Updated October 2026

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