Courteous. Very efficient team. Great service. Accommodating. Don't nickel and dime - no pun…read moreintended ! A very good local bank to do business with.

Felton Bank bacame CNB now its Shore Bank. Same good people, except they now have more services…read moreavailable.

NOT RECOMMENDED. I''ve been a member of the Louviers Federal Credit Union, recently acquired by…read moreDel-One, for over 25 years. Stayed with them even when we moved out of state & even though higher interest rates were a bailable elsewhere. VERY DISAPPOINTED SINCE THE ACQUISITION QUALITY & THE LEVEL OF CUSTOMER SERVICE. Impossible to reach a PERSON to ask queries of or do

My husband and I have been members for 23 years, but we won't be much longer. The last few years…read moretheir customer service has been mostly nonexistent. You're on hold for 45 minutes, so you decide to press the option to leave a voicemail for a customer service representative to call you back. Yet, no one ever returns your call. My husband deposited a check on 6/17/25, and the teller said there's a seven business day hold. He asked why, and the teller said that's what the computer is saying. My husband left them a terrible review through their customer satisfaction survey they emailed him, so a representative called my husband wanting to know why he was not satisfied. He told her a seven business day hold on a deposit is ridiculous. All the woman kept repeating was that's what the computer told the teller to do because the check might not clear. My husband asked if they couldn't think for themselves and had to let a computer decide for them. He explained that check deposited was from Delaware Park and Casino, and asked if they really believed it would not be paid? All the lady kept saying was the computer told them to hold it that long. Then, today they decide to change the due date of my home equity loan to June 17th with a past due notice. The loan has had a due date of the 29th each month for the last four years. I called customer service, and I am still waiting for a call back for this to be resolved.

If I could give you guys a negative 500 review I would . I called the morning of to confirm I was…read moregood to go on purchasing a ticket on Ticketmaster and the guy I spoke with said I was good to go. Hours later as I got selected to get a VIP ticket , the bank BLOCKED the payment and declined my card for fraud . They failed me and the ticket went to someone else . So here I am with no tickets thanks to them. Do NOT recommend. Bank is awful

There has been little change at this branch. They have managed to perpetuate their unfriendly…read moreinept service to racial profiling. A recent refusal to accept rolled coins instead of taking the time to count them due to pure laziness and the fact that their customer was Asian is not only criminal but an out an out lie that they had no room in their safe for a few rolled coins that could easily fit in the palm of your hand. Disturbing that after many year with this bank to be treated in such a demeaning way to cause the generation of this review. if there was an issue then an apology should have been rendered a suggestion on what to do and to deliver that message amicably instead of talking down to the member. I strongly suggest that this credit union has lost its way and would strongly suggest that you take your banking needs elsewhere

The people at this bank are friendly and helpful. If they don't know the answer they find someone…read morewho does. The market continuously changes and as far as being hacked I have always been notified of suspicious activity. No bank is ever perfect, and the branch in Milford is great and that is who we are evaluating here. Thank you for your continued customer service.

Terrible! Tied up in red tape and no one knows what's going on! Someone hacked into my account in…read morethe beginning of October. I was on the phone and on hold then transferred to other departments wasting many hours getting nowhere!! I still don't have access to online banking or telephone banking on the new account they insisted on opening for me. I even spent 45 minutes in the branch with an employee trying to fix the online banking problem and she couldn't do it after calls to multiple departments! The only I accomplished at the branch was finding out that if I want to keep banking there I have to have a verbal password that I give them if I ever have to call and do anything on the phone for the rest of my life. I am a victim of fraud and I'm being punished because PNC is easily hacked. This is the 3rd my Pnc account has been hacked and I've lost money. I have no access to my $$ with my online banking BECAUSE IT CANNOT BE RESET! Transferring everything to another bank to be rid of this mess of a "bank" forever!

1. Refused to send money offered for opening accounts. Went to 3 branches and none were helpful…read more 2. Sent a letter to reduce a charge and it was received but takes them 30 days to respond by LETTER. Obviously just delaying the process.

The rude teller Kathy left or was fired! So now I can use this branch again. I do have another…read moreaccount at another bank because of her and have had no issues with them. I'll keep both accounts because Milford Citizens is close by and convenient.

When it comes to Customer Service, Discover Bank rates a big fat zero! I have been trying to close…read morean account and transfer funds to another financial institution since August 14, 2026. It is now almost three weeks later, and the transaction is still not completed. It took Customer Service reps two weeks to notify me that a signature was missing on one of their forms, and that I needed to re-submit, which I did. I was given that information after spending over 3 hours on the phone, on 3 separate attempts, to reach a human being! I submitted the form promptly; I was then told that the paperwork would be entered into the cue once again, and that it would take 7-10 business days for the transaction to be handled! In such a case, what organization makes a client start all over again instead of placing them back in the cue exactly where they were. I have never been more disgusted or more disillusioned with any company in my entire life. I am so glad to hear that they will be disappearing soon, although I am not so sure that things will be any better with Capital One.

I've been jumping through hoops trying to change address on online banking account. After providing…read morefront and back of id and 2 selfies, had to submit notarized form. Everything was done and faxed to them, but was denied as they called notary and weren't able to reach her. I called notary and spoke to her. Called Discover and asked if they could call her as she was there. Nope, someone from their team would have to reach out. Asked if I could speak to someone from that team . Nope. I was told to wait 48 hours and they would try to call notary. Unresolved. I am very frustrated.It's the end of year and don't want tax statement to be sent to old address I am very frustrated.