Courteous. Very efficient team. Great service. Accommodating. Don't nickel and dime - no pun…read moreintended ! A very good local bank to do business with.

Felton Bank bacame CNB now its Shore Bank. Same good people, except they now have more services…read moreavailable.

The short story is that too many weird rules and consumer practices at this bank make it a 1, but…read morethe service experienced at this particular location is a 5. Walking into Wells Fargo, finally, after having to make an appointment to ensure that my matters could be resolved, I expected the usual paperwork and policies, topped with the quiet hum of institutional indifference. Instead, I got an experience that was somehow genuinely excellent. The team was sharp, attentive, and refreshingly human! They managed to navigate the bank's famously rigid rules with a kind of grace that felt almost rebellious. Credit where it's due: while the system may still feel like it was designed by a committee of anxious lawyers and grifters, the people on the ground made it not only tolerable but also took care of each of my requests. A small miracle in a place not known for them.

This location is horrible. The wait times are ridiculous even if there are multiple bankers…read morestanding around at one desk not doing anything. They also don't answer the phones.. I called once purposely as I was walking in to see if they weren't any the phone because they were busy and nope! Several employees just not doing anything and just letting it ring. Lots of training needed at this location, in all positions. What a mess.

This review is for the corporate office…read more Generally, I love this credit card company. 5-20% cash back for select online merchants and 5% cash back promotions every quarter. One quarter is usually restaurants, another hotels, another gas, etc. Also, 0% international transaction fees, but good lucking finding places overseas that accept Discover. My only knock is the length of time it takes to get your cash back and all the loopholes you have to jump through to get your cash back. 6-8 weeks wait at times for the cash back to reflect in your account, and before you make the online purchases with the participating merchants you have to log in to your Discover account first and link to the merchant's web page before you make the purchase. Otherwise, you may not get the cash back by going directly to the participating merchant's website. Kind of a nuisance, but worth the hassle if you ask me.

When it comes to Customer Service, Discover Bank rates a big fat zero! I have been trying to close…read morean account and transfer funds to another financial institution since August 14, 2026. It is now almost three weeks later, and the transaction is still not completed. It took Customer Service reps two weeks to notify me that a signature was missing on one of their forms, and that I needed to re-submit, which I did. I was given that information after spending over 3 hours on the phone, on 3 separate attempts, to reach a human being! I submitted the form promptly; I was then told that the paperwork would be entered into the cue once again, and that it would take 7-10 business days for the transaction to be handled! In such a case, what organization makes a client start all over again instead of placing them back in the cue exactly where they were. I have never been more disgusted or more disillusioned with any company in my entire life. I am so glad to hear that they will be disappearing soon, although I am not so sure that things will be any better with Capital One.

they have ridiculously long wait times on the phone. Seriously, people? Are you even working?!!!…read morecustomer service SUCKS. Will it ever get better?

Do not bank with dover federal C.U. They are a bunch of crooks and will steal your money. They're…read morenot to be trusted with your hard earned money. They ripped me off on a car loan for $600.00 that was supposed to be returned to me. I was initially told it would be mailed to me. After not hearing from them in a few weeks, I decided to call and was told they were keeping the money. I called back a few times and was given the same bogus reason that didn't make any sense. $600 is a lot of money to have stolen from you. I'll never deal with this bank again and even told the car dealer not to finance customers thru their bank. There is no good customer service of any kind here. Avoid at all cost

An excellent local community bank. My family has banked here since the day it opened in the early…read more90's. The CEO is a past chairman of the ICBA - the Independent Community Banks of America - which means he is very well connected and has access to more resources than many larger banks.

First Citizens has been fantastic for years as they have offered all the services that I have…read moreneeded and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Annapolis, MD branch or find us online.