I really like this bank! I took a commercial loan and opened an account. Helen was amazing- fast…read moreresponses, processing and good rates. Great small bank. This is what we need more of! Small family owned businesses, that's what gives you great service.

I had been using Ambler Savings for as long as I can remember and never had any issues with them…read moreuntil around 2019. My card and account were constantly being frozen and I had to call to have it unfrozen. When I did call in I was given very poor customer service and going to the building felt like I was being sent to the principal's office. Everyone that worked there was unpleasant, condescending, and rude in both their speech and demeanor. It wasn't always like this and because of how bad my experience has been lately, I went to the main building today and closed out my accounts.

Overall, I have had positive experiences with TruMark and greatful for the company and all of their…read morehard work. They have to provide a lot of notices in contract agreement form and they are extremely transparent! i discovered them when they funded my new car loan, which led to a favorable debt consolidation loan. I gave them 4 stars because during my long working career, no company ever granted me 5/5 no matter how seemingly perfect. Their app and website can use a little bit of polish, but the same can be said about every similar company.

I am a person who makes early payments with no delay of 1 day. I have been working with this…read moreinstitution for years, but it is an institution that I will NEVER choose from now on! . It is a Credit union that canceled the approved loan for ridiculous reasons and I regret being a customer of it. I DO NOT recommend it to anyone. LOAN DEPARTMENT is messing up.! I have been working in terms of credit cards and loans since 2020. Even in the covid-19 period, I have not been late for 1 day. You lost me as 1 customer because of this practice of your LOAN department. Companies are permanent, employees are temporary. After all, it is the people who work there that make the companies bigger or smaller. Credit history is our mirror, if you will not give it yo the person who is not even 1 day late, who will you give it to?

Kai warmly welcomed me and treated me like a valued customer. He even wished me a happy Mother's…read moreday. Thank you.

This will be a long one.i really wanted to leave a review of corporate Wells Fargo but I couldn't…read morefind the appropriate location The purpose of this review is to get as many people as I can to close their account(s) at Wells Fargo, a very discriminatory bank. On Tuesday September 1 I went to the Dresher branch to discuss a credit line. I was told they discontinued them. The only thing they had were personal loans. So I proceeded to make an application for a loan with a lady, Bachtel M. She was. Very nice and we discussed the amount. I will be doing home improvements so I asked for $60,000. She tried to get my credit score but it was frozen. I unfroze it but it would take an hour to see the score. Bachtel suggested I unfreeze all the credit scores at home because the bank was closing soon. We set another appt for Wednesday That night I unfroze my credit files which was risky because anybody could have access to my files and potentially scam me. I usually keep them frozen. When I went back Wednesday I told Bachtel I unfroze them. Then all of a sudden she told me I was denied, I thought that was impossible because the files were literally just unfrozen. Then it was lip service for the rest of the appt. Bachtel said the bank "secretly" checked my credit file but I couldn't see how they did it because they were frozen on Tuesday. So I asked for my scores and was told they are not allowed to tell me because it would be illegal, which I didn't believe because my mortgage guy and other mortgage companies always told me my scores, She reached out to the manager, Ciani who confirmed the same thing. I said I would be closing my accounts at wells Fargo and Ciani agreed that I should. If I wasn't happy. I told Bachtel and Ciani this was discrimination. It probably is because if the bank looked at my accounts they would see I am not a high roller. , Ciani did not tell me the advantages of Wells Fargo . She just told me to close my accounts which I thought was odd coming from the manager.I told them I wanted to file a complaint which they said they would, However when I went to my car I decided to call Wells Fargo myself and file my own complaint. I spoke to one lady at Wells Fargo that I was discriminated against and she immediately escalated it to her next level of support, a man named Javier. I told in detail what happened at the branch( ( I didn't bash Ciani and Bachtel because they were just doing their job. Javier kept saying as I was telling him the details that he would feel the same. ( could be more lip service ...... (will remain to be seen) Anyway Javier is escalating my complaint and he said I will be hearing from someone at Wells Fargo within 2 days. (We'll see) True, I don't know how banks do their business especially with respect to loans. A number of people, mostly financial people have told me Wells Fargo has bad practices and I've even had bad experiences with WF. They have a sales strategy that is suspect. They hard sell their financial products. One banker was insistent that I apply for their credit card which would enable me to pay down my other credit cards. I said no many times but he persisted.and I eventually got him to stop. I told him I couldn't open new credit cards due to me trying to get a mortgage. The long and short of it is Wells Fargo should not be a choice when deciding on a bank. It's hard to determine why they are not transparent.and very deceptive, not what you want with respect to your finances. I would highly recommend starting a class action law suit against them for the obvious lack of transparency. Please don't let Wells Fargo have any access to your money. I wish I could say worse things about this bank. They denied a loan to me even though all my financial ratings were either good or very good. Down with this bank. Choose another and as I said originally take all your money away from Wells Fargo by closing your accounts and selecting a better bank. By the way Wells Fargo doesn't even deserve one star but Yelp requires you to pick stars to post a review.

I'm not fond of Wells Fargo for myriad of reasons. personal and professional BUT from the sites…read moreI've been exposed to this is the best and it all comes down to the people working there. This was from when we were cleaning up my late mother's estate and there were various bumps in the road on some accounts I shared with her. Some of these were from the government and some were from the personal further up the food chain-telling us to fill out a form that clearly said it was just for North Carolina residents when I'm in Pennsylvania. In each case the people here put their heads down and just kept working it until it was sorted out. Again, I'm not thrilled over all with Wells Fargo but the people here? they deserve to work for a better bank. I just hope WF appreciates their quality.

the tellers at the drive thru at this branch are excellent. Today I had Vernisha. She is friendly,…read moreefficient and very competent. A real credit to Wells Fargo.

This is by far the best in Flourtown. The associates are always attentive and eventhough I have a…read moresmall account, I am always treated as though I deserve full attention. Its open at great hours and on sunday; this is always a plus. hearing people complain about service or hours is totally ridiculous. Try receiving the same attention at any other bank nearby. Five stars to everyone in Flourtown.

Understaffed and very very very slow. We waited to open an account with a toddler for thirty…read moreminutes for the only banker to help us. We left because it was taking too long. No apologies, no interaction with us. Grumpy tellers who need some caffeine in the morning.

The employees at this bank were friendly and helpful from the first moment we walked in the door…read more We were immediately helped and everyone was friendly. Would recommend.

Bank of America in Willow Grove, or technically Horsham, always has excellent customer service…read more Each interaction with all staff members has always been pleasant. A staff member who I believe is the manager ( mid-aged bald guy) always greets customers with a smile upon entry. I met with another staff member to open my first credit card and he was extremely helpful and nice. Unfortunately, I can't recall his name. It might have started with a D and I think he may have been Asian? Their drive thru ATM is very convenient. I almost never go inside. The ATM occasionally will be out of order but not too frequent. The website is easy to navigate and comes with a lot of neat features like the track your spending tools. The website and app also make transferring money quick and easy. My only complaints are the annual/ monthly bank fees. Many other banks either have cheaper fees, or none at all.