Danielle was great. Helped find the information needed to resolve the problem. If she had been the first person I talked with I would give a 5 star rating. The first person was a very unpleasant gentleman who really didn't want to try to find the information. He muttered while he was "looking", complained about how long it take to search without all the information and eventually said he would ask his manager then said his manager would call me back. Which didn't happen. My advice is keep trying and hope you get a thoughtful person on the phone, like danielle read more

Such a horrible company. I had some outstanding balance with Seattle utilities because I had moved out of my residence. They engaged a collection agency (this one) to clear that off. I cleared the balance directly with Seattle utilities as soon as I realized that my account was handed off to a collection agency without first trying to reach me. My balance is paid but I kept getting calls from this company. I thought this was scam so I stopped picking up until I googled just now. I called them back and explained that I have paid my balance and this weird dude on the line kept repeating "do you have proof?" The eff! Go grab proof from Seattle utilities I don't owe any proof to you guys when I have no outstanding balance read more

This has to be one of the most unprofessional companies in existence. They call demanding money. Refuse to tell you anything about the company other than you owe them money. And lose their temper and hang up on you when you question giving out financial information over the phone. Only to call you back repeatedly leaving harassing messages on your VM. When I was finally able to speak to someone who wasn't a completely rude. The balance owed was suddenly higher and a $10 fee was added at random. Anyone having to deal with this disgraceful company please record the conversation on your end. Be sure they are aware of this, it will change the tone of the conversation. read more

Company keeps calling filling up my voicemail for someone else. Talked to staff member Vicki who was extremely rude and hung up in my face after I told her she had the wrong person. Ask to be removed but they keep calling. I did contact my attorney today so the calls will be stopped. read more

Pmt Solutions - Debt Relief Services Near Me - Bellevue, Washington

They have been calling me daily. My google assistant answers and they will only leave the number, telling me to call back. When I finally did to see why they call all the time, I asked the person why they are calling. They kept asking for my details. I said I would not answer any questions until they told me who they were and why they were calling. They hung up on me. This is clearly sketchy and a set up for a scam. I see others who have been called for Seattle City Light, which I have in my name and number, but everything is paid. I have no unpaid bills. They must just roam through city records looking for phone numbers. Now I am worried about access to my records through city files! read more

Begging for me to pay back my debt while in the middle of a worldwide crisis is trashy as hell. They left me alone for a long time, but suddenly started pestering me when things went on lockdown. I'm not giving this collection agency a single dime after their total disregard for the fact that most of us have lost our jobs and can barely manage rent and food, let alone a minor debt from a multi billion dollar corporation. Take me to court, I won't send a penny to you of my own free will. read more

NOT THE AUTHORIZED company to collect your money! I doubt this is the fraud business by stealing people's info. I got the charge from them and on the letter there is no reason. I challenged them and they told me it was for last year license tab, BUT I did pay. Also DOL never contacts me for anything, WHY suddenly this ass company collect my money. This business should be closed!!! To report fraud, scams, or bad business practices, consumers should go to https://www.ftc.gov/news-events/media-resources/identity-theft-and-data-security/filing-complaint read more

Was trying to resolve a dispute I had with Seattle City Lights (go figure) and Rene from PMT Solutions helped me. Rene has kind and helpful. She understood I was trying to deal with SCL and was patient with my process. Thanks Rene for your professionalism and help! read more

Nastiest folks I've ever had the displeasure of dealing with in King County. Started receiving DAILY phone calls and messages from them due to a Seattle City Light bill that 1) had been paid in full and closed six months ago and 2) actually had a CREDIT on it, i.e. City Light owed ME money. I understand folks at PMT Solutions only have so much to go on, but they not only had zero clue what I was attempting to explain to them, they were dismissive, combative, flippant jerks about it. When I asked they stop calling me I was essentially THREATENED when the agent said "Ok no more calls but that does not mean it's settled." Excuse me? I've never paid a City Light bill late, so I shudder to think how they treat people who, for whatever reason, actually do owe money. I'm disgusted that City Light uses the absolute GOONS at PMT Solutions to harass and intimidate their customers. read more

This number called me. I've never been to Washington, never been in debt other than my credit card, so I don't know why they called me. When I picked up, they said "Thank you for calling" and I said I had never called. They said their system calls for them and asked for my number. I hung up. read more

I sold a car and received a collections notice regarding a ticket the new owner received. I was referred to PMT Solutions. I explained the situation and the woman asked me what the name on the ticket was. I told her and she kept asking me the same question over and over. I wonder if she was intoxicated. She was rude and her behavior was unacceptable. I asked for her manager and she said she did not have one. read more

This place is rude and uncooperative. They call you and place you on an immediate hold. When someone finally answers they want your phone number. This isn't my debt. They are calling a company line. They call 3 times a day. I try to tell them I have multiple phone numbers ringing at a single phone and I don't know what number they called me on. The last guy got really snippy with me and said that he can't help me if I don't help him. I tried to explain that I don't know which number they called and I get hung up on in mid sentence! I guess they don't really care about collecting debts because if they did I'm sure there were other forms of information they could have used to look up whatever account they have on file. read more

Kept receiving phone calls from the same number (425-882-4800) but they never left a voicemail about what they were calling about. Finally, I got sick of it and looked up the phone number online and realized it was for PMT Solutions- a collections agency. I don't have any outstanding bills so I called back to see why they were calling me so many times. The representative I spoke to was very nice, however she told me that I had an unpaid traffic violation from 2013 that she was calling to collect for. I asked for the phone number to contact the courthouse to confirm, since I hadn't received anything in the mail in regards to this and was pretty sure it was paid a long time ago, and after a brief moment she said "Oh you're right, it looks like this was paid in full. Our mistake. You don't need to do anything more on your end, have a nice day." I decided to call the courthouse to confirm afterwards and the representative at the courthouse told me the ticket has been paid and closed for years and that nothing was sent to collections. Very strange and sketchy experience. read more

Called to get a ticket put on payments. They constantly reminded me about their affiliations with the court system and kept saying the multiple debts I had would all be combined and I would have to pay them that way but all I wanted to do was apply my little bit of money to the two tickets keeping my license suspended. She wanted me to pay 900 dollars down right away and I asked her kindly to work with me and she just kept snapping at me so I asked her to transfer me to a manager to explain my situations and she said " oh here's the manager" "click..." she hung up on my face without me even getting in another word or even paying the 900 dollars...what service... :,( read more