If you want to invest your money into an organization that can produce results then it's LSI. I was…read morereally amazed at what they could do, I have to admit with the issues I had I didn't think it was possible for them to remove the things from my credit report. It felt so good to hear them say "Charles, we got it removed for you and you should see the reflection of it on your next credit report". Now to me, that producing results !

Update: Owner…read moreReponse: 2/4/2021 Thank you for your feedback. Amber did respond to your email you back on Jan 20. Amber had written a reply previously but it never got sent, which we did apologize for. We just reached out to you again on Feb 2 to see if we could connect to help resolve any outstanding concerns that you have. During Covid, the federal government issued the CARES Act which allows the bureaus additional time to respond to inquiries. Please reach out to us directly so that we can answer any questions you have pertaining to your results My Response: Serge, As previously stated, I never received a response to my question from 12/28/2020. That was until I posted this review on 1/19/21. I then received a response from her the very next day. Presumably, because of negative the review. This doesn't excuse the sixteen business day gap from the time I sent a question and received a response. I doubt I ever would have received a response if I had not posted a review. I am aware that the bureaus have additional time to process (30-45 days), but this doesn't negate that we didn't receive anything from the bureaus in close to four months. If I had not questioned it, we would have continued to spend some $150 dollars a month with LSI with no results. Original Post: I had a similar experience with LSI. I was working with Amber. They reach out once a month and go over the credit challenges I continued with the service during COVID but stopped receiving notifications from the credit bureaus. This went on for almost six months. We decided to stop our services in Dec since we weren't seeing any improvement. I told Amber to go ahead with the pull since they had just charged my card, but we would cancel next month. I was told that they couldn't because the bill for Dec that was just paid was for the previous month. When I emailed for an explanation (attached), they never responded. Additionally, I questioned how the credit challenges were submitted as it's a violation of FCRA for the bureaus not to provide a response. Amber was always pleasant via email, but when you spend $1200 for credit repair, you expect at least a response to an email.

Was trying to resolve a dispute I had with Seattle City Lights (go figure) and Rene from PMT…read moreSolutions helped me. Rene has kind and helpful. She understood I was trying to deal with SCL and was patient with my process. Thanks Rene for your professionalism and help!

Have called twice a day for an entire week and could only leave a message. Left a message every…read moretime and did not receive one call back. If this is a collections agency, shouldn't there be someone to answer the calls to Collect Funds????? The worst part is that supposedly this is a bill from 2022 from the DOL and I have not ONCE been notified about and is NOT reported on my credit report. I would have taken care of this a long time ago had I even known about it.

Jason Anderson sets the gold standard of timely, reasoned, and thoughtful counsel. I have…read morecontacted Jason on two occasions about two separate issues, and both times he responded with a thorough and thoughtful assessment of my issue and potential next steps. In both instances, I was dealing with unreasonably punitive medical companies and frustrated by how much the cards seemed stacked against me. I came away from my interactions with Jason empowered by the options he made me aware of. Jason clearly cares about people and about ensuring they aren't taken advantage of by faceless companies. He is the voice of reason, and I highly recommend him to anyone who ends up in the unreasonable world of collections (or any unreasonable world for that matter). This is the guy you want in your corner. Thank you, Jason! p.s. I second what other reviewers have said about Jason being professional, caring, compassionate, awesome, an activist, and life coach. Also the reviewer who said he restored her faith in humanity. These superlatives are well-earned, he is indeed that good.

I was offered a free consult with Jason. I appreciate he took the time to talk to me as I…read moreunderstand it's a small firm and they're busy, but during the 5 minute consult, I explained my legal situation and in my opinion Jason was very cold and short with me. I feel he also came off demeaning and made me feel stupid and embarrassed. I was not looking for free legal help, I was looking for clarification and if my case was under the scope of his practice. I was not upset that he couldn't take my case. I work in the legal field and understand how the process works. I learned additional information and asked Jason if that was under his scope of practice, and was not looking for additional legal advice or any advice, just asking if he could take on my case. Again, my issue is not that he couldn't take on my case, my issue is that I felt he came off demeaning and how I was treated. I will not be reaching out again for any reason.

My fairy tale took a surprising turn for the worse when my Prince Charming turned into a…read morechronically unemployable leech, leaving this damsel in distress with a great deal of credit card debt after our divorce. Flash forward to now. Nobody ever wants to make that phone call. I mean, who honestly enjoys calling your creditors? Reaching out for help only to be put on hold for hours/have your calls disconnected/transferred to the wrong department--all for the privilege of conversing with the surly CSR in cardmember services who talks to you like you're a serial puppy killer for making a late payment. After about half an hour of getting nowhere with my credit card company, I was transferred to Clearpoint, and braced myself for more of the same. But it was nothing like what I'd anticipated. I got transferred around and spoke with a few different people, sure, but every single person I interacted with was just SO nice. Ridiculously nice. The kind of nice you can't even fake. The counselor working with me was really encouraging, professional, and treated me like a human. I'm not an evil villain, I'm not incompetent, I'm just a girl who came across some less than ideal circumstances. Being in debt is shitty. We know that. But still, what a breath of fresh air to be treated with dignity. Most importantly, I got squared away with a realistic plan to squash that debt, all my questions were answered, and the pros and cons of the debt management program were explained thoroughly. I actually felt happy when I got off the phone. Happy? Seriously? We talked about my stupid debt for an hour and I feel happy? The fees they charge are so minimal compared to the amount of service they provide, and I feel good supporting a local nonprofit. And I'll live happily ever after, having this ordeal finally taken care of. The end.

Making the best of a bad financial situation is what these guys do for a living, and they do it…read moredamn well. If you know nothing else about them, know that they are the ONLY HUD-approved credit-counseling agency in the state of Washington. To go elsewhere is to make oneself vulnerable to scams that will make you lose more than you've already lost, all to fill their heartless, greedy pockets. Out of work for not quite a year yet when I contacted them, I'd already spent through all my "retirement" savings (ha!) hoping to save my condo. Through a combination of credit-card purchases and cash advances, I was rapidly approaching the last of my credit limits when I called them. They bundled my credit-card debt into one (very) low-interest loan that they brokered my payments on, in exchange for a modest monthly handling fee (especially when compared to how much I'd have paid in interest with the Wall Street banks), all handled through monthly withdrawals from my checking account, which I was able to keep funded (modestly, but adequately) through some creative moves. With their help, I was able to sell the house, with enough equity (I realize not everyone's this lucky) to pay off my credit-card debt, a week or two before the foreclosure hounds would have come snarling at my door. Their attitude and service demonstrate compassion and a sincere willingness to help, and they are both responsive to requests for help and advice and proactively in touch when needed. They earned every penny of their fees, unlike the loan-shark interest I paid Big Banking before signing up for their Debt Management Program. I don't envy anyone the circumstances that brought me together with ClearPoint, but thank God that they were there and oh-so-helpful in my hour of need. If you're on the brink of possible financial disaster and hoping for a miracle, here's my advice: Wake up and get these guys on your side before it's too late to save anything. I haven't checked my credit score yet, but I feel sure that it's at the very least at or above average thanks to the ways ClearPoint knows how to hook its clients up. Call them while you still maintain some control over your future. They'll help make it better.

I cannot recommend Edgar Hall highly enough. From our first conversation, he was knowledgeable,…read morecalm, and incredibly reassuring. He walked me through every step of my case, explained my rights clearly, and completely shut down the opposing side's scare tactics. You can tell he genuinely cares about his clients. He's sharp, responsive, and truly fights for you. If you're dealing with debt collection, legal pressure, or just feeling overwhelmed by the process, Edgar is exactly the kind of attorney you want on your side. I'm so grateful for his help and expertise. Thank you, Edgar!

This lawyer is a one of a kind. I'm not sure that I even knew a lawyer like this existed. He took…read morethe time when he did not have to. He took the case when it did nothing for him. He took care of a United States Veteran who was out of options by no fault of his own. This guy is smart and talented and incredibly wise. He was straight forward but used kindness to explain things. He is one of the good guys.

Amazing service and great lawyer! Wouldn't recommend anyone else! Great time for the value! Saved…read moreme hours of paperwork! And phone time!! I don't think for the amount of money I was able to reverse I could have gotten a better lawyer who is qualified!

Lance was different than many lawyers I have had, and that is a positive thing. He is always…read moreavailable and responsive, doesn't charge you for every conversation. He has been very patient with questions and errors I have made throughout my case. In fact, he could have justified additional charges for me after missing some deadlines, but he didn't. That would have been more than fair. He is knowledgeable, lets you know in advance what's happening and what to expect. I will return to Lance should I need an attorney in his field, and I give him my full recommendation.

I'm a real Customer with a real review and I am going to be completely honest in this review. Jesse…read moreis a real person who pays attention to his clients. He genuinely cares about the people he does work for. Some of these reviews on here are describing a magical experience with Jesse's credit repair services, it's like they're almost describing an overnight fix, and that's great if it happened to them like that but for me it was different experience. For me, It took a little more time then what I anticipated. It took a little over 6 months before Collections started to fall off. But I did see results, results that eventually lead me to get approved for a $10,000 credit line ! I swear I'm not lying I actually got approved for a $10,000 credit limit with Discover !!! Ok so back to my experience while working with Jesse, Right from the start I noticed he was able to stop a new Collection from appearing on my credit report & that was great that I was able to communicate with him and tell him that I'm getting harassed by a small collector for the sum of $150, Jesse advise me not to respond to them, and as soon as it shows up on your CR I will work on it, so it showed up on my CR and then it disappeared I felt less than a month later. Ok now on to the Collections I already had on my CR,Comparing to the other stories in these reviews my credit was nowhere near as bad I only had 3 hospital Bills & 1 utility bill that showed up (paid )but still showed on my CR as derogatory Because When I paid it I was not aware that it was already in collection.... in which paying after Collection makes it 10 times harder to be removed & is still on my CR Today! I also had One late payment on the store account that happened over a year ago only one time that is still on my credit report until today, so somethings are harder to get removed than others. And with Jesse I've learned that sometimes it's not about the cash amount of The collection that matters most but it's the consistency of the collector, and they could be consistent over a freaking dollar ! or A late payment that happened 16 months ago! So any way all together I only had about $1600 worth of bills in collection & they was mostly hospital bills, and it took a long time to get them off , I almost wanted to give up because I read on reviews everywhere that "Jesse removed My Collection for over $100,000" " and it only took three months" So i really got discouraged because my Collection accounts was stupid hospital bills for only $500 to $600 a piece & I only 3 but it was so difficult to get removed! It literally took a little over six months. But when they did get removed & I listened to Jesse's advice my credit score went from 580 to 700 ! TransUnion, 520 to 690 Experian 540 to 698 Equifax... So to end this Novel size review is Jesse has work magic for me it may have taken a little more time but everybody's CR and Collections are different. But I'm 100 % sure if you stick with Jesse you will see results ! Because I did !

100% recommend!! I…read morewas a little skeptical at first thinking it was a scam and that it was too good to be true, but after reading his reviews, I chose to move forward. I paid for his services for exactly a year. And after a year, Jesse was able to knock off around $20k of collections off of each of the three credit bureaus! Not going to lie, I was a little disappointed after the year mark to the point I requested to discontinue services and Jesse was very understanding and said my one year membership just expired and he already filed the next round of disputes and to expect a change within the next 90 days. Well 3 weeks later, he managed to get a $14k collection removed from all three bureaus!! To think I was on the verge of filing bankruptcy before I googled local credit financial services here in Seattle, I'm glad I trusted him. My credit score has jumped at least 150 points. Thanks so much Jesse! Please let me know if there are any other services you offer!

great people who care about your credit. If you get a call don't ignore the phone, call they can…read morehelp you companies now use 3rd party billing . companies to assist the collection of money owed

The company was contracted to collect a medical debt. I am a disabled veteran and the Veterans…read moreAdministration is my "Insurance Company". The medical provider did not submit the paperwork correctly and has been notified with this information. Rainier Collections has called me repeatedly and latterly made fun of me, mocked me, and disrespected my veteran status. I have TOLD them to stop calling me, yet they still harass me verbally. When I called them to make a complaint I was YELLED AT and told that the representative that treated me like that was THE OWNER OF THE COMPANY. I was told to SHUT UP AND LISTEN as they told me that he wasn't being rude, he was just "being blunt".

As if it was possible I had a GREAT experience with this agency!!…read moreOver the course of my adult life unfortunately I have had to deal with several collection agencies and have worked very hard to clean my credit up and work towards purchasing my 1st home. Then a unexpected hospital visit that cost me several thousands of dollars happened. They completely worked with me letting me pay some months $100.00 other months $50.00 and at times having to skip a month. Not once did they EVER treat me demeaning or unkind. I am happy to say as of two minutes ago I made my last $125.00 payment!!! WOOHOOOO! I left this experience feeling empowered and grateful that I was working with Renton Collections! Angela

The way this company collects money is quite concerning by the level of threatening, abusive…read morelanguage, lies and intimidation by specifically Ms. M. (Not saying the name just for legal purposes) I was told I had receive 2 letters and that I had to pay, never email, never got those letters, never understanding. Gave me 3 days to pay or they would sue me, somehow I paid with someone's help. And surprise the letters finally got to my house 2 weeks after the threatening. Calls from this business are very rude and inconsistent to what a collections agency should be. For a moment I thought I was getting scammed by the level of nonsense and aggressive behavior through the phone. Less to say the current legal case against them for the thing I just said I also experienced. If you really need help call the (800) number in their website the lady will be kind and actually help you instead of the (425) which is a person that in all honesty violates multiple policies in any company by the way you can be threatened thought this number despite being the direct phone number. Terrible experience, wouldn't wish anyone to deal with this kind of people ever