If you want to invest your money into an organization that can produce results then it's LSI. I was…read morereally amazed at what they could do, I have to admit with the issues I had I didn't think it was possible for them to remove the things from my credit report. It felt so good to hear them say "Charles, we got it removed for you and you should see the reflection of it on your next credit report". Now to me, that producing results !

Update: Owner…read moreReponse: 2/4/2021 Thank you for your feedback. Amber did respond to your email you back on Jan 20. Amber had written a reply previously but it never got sent, which we did apologize for. We just reached out to you again on Feb 2 to see if we could connect to help resolve any outstanding concerns that you have. During Covid, the federal government issued the CARES Act which allows the bureaus additional time to respond to inquiries. Please reach out to us directly so that we can answer any questions you have pertaining to your results My Response: Serge, As previously stated, I never received a response to my question from 12/28/2020. That was until I posted this review on 1/19/21. I then received a response from her the very next day. Presumably, because of negative the review. This doesn't excuse the sixteen business day gap from the time I sent a question and received a response. I doubt I ever would have received a response if I had not posted a review. I am aware that the bureaus have additional time to process (30-45 days), but this doesn't negate that we didn't receive anything from the bureaus in close to four months. If I had not questioned it, we would have continued to spend some $150 dollars a month with LSI with no results. Original Post: I had a similar experience with LSI. I was working with Amber. They reach out once a month and go over the credit challenges I continued with the service during COVID but stopped receiving notifications from the credit bureaus. This went on for almost six months. We decided to stop our services in Dec since we weren't seeing any improvement. I told Amber to go ahead with the pull since they had just charged my card, but we would cancel next month. I was told that they couldn't because the bill for Dec that was just paid was for the previous month. When I emailed for an explanation (attached), they never responded. Additionally, I questioned how the credit challenges were submitted as it's a violation of FCRA for the bureaus not to provide a response. Amber was always pleasant via email, but when you spend $1200 for credit repair, you expect at least a response to an email.

Danielle was great. Helped find the information needed to resolve the problem. If she had been…read morethe first person I talked with I would give a 5 star rating. The first person was a very unpleasant gentleman who really didn't want to try to find the information. He muttered while he was "looking", complained about how long it take to search without all the information and eventually said he would ask his manager then said his manager would call me back. Which didn't happen. My advice is keep trying and hope you get a thoughtful person on the phone, like danielle

Such a horrible company. I had some outstanding balance with Seattle utilities because I had moved…read moreout of my residence. They engaged a collection agency (this one) to clear that off. I cleared the balance directly with Seattle utilities as soon as I realized that my account was handed off to a collection agency without first trying to reach me. My balance is paid but I kept getting calls from this company. I thought this was scam so I stopped picking up until I googled just now. I called them back and explained that I have paid my balance and this weird dude on the line kept repeating "do you have proof?" The eff! Go grab proof from Seattle utilities I don't owe any proof to you guys when I have no outstanding balance

I was offered a free consult with Jason. I appreciate he took the time to talk to me as I…read moreunderstand it's a small firm and they're busy, but during the 5 minute consult, I explained my legal situation and in my opinion Jason was very cold and short with me. I feel he also came off demeaning and made me feel stupid and embarrassed. I was not looking for free legal help, I was looking for clarification and if my case was under the scope of his practice. I was not upset that he couldn't take my case. I work in the legal field and understand how the process works. I learned additional information and asked Jason if that was under his scope of practice, and was not looking for additional legal advice or any advice, just asking if he could take on my case. Again, my issue is not that he couldn't take on my case, my issue is that I felt he came off demeaning and how I was treated. I will not be reaching out again for any reason.

Very responsive and informative. I called and left a voicemail, and in less than 30 minutes, I…read morereceived a call back from Tyler Santiago. He gave me a free consultation and honest feedback on my case, which was the most helpful information I'd received to date. I highly recommend and will definitely think of this firm for future needs.

My fairy tale took a surprising turn for the worse when my Prince Charming turned into a…read morechronically unemployable leech, leaving this damsel in distress with a great deal of credit card debt after our divorce. Flash forward to now. Nobody ever wants to make that phone call. I mean, who honestly enjoys calling your creditors? Reaching out for help only to be put on hold for hours/have your calls disconnected/transferred to the wrong department--all for the privilege of conversing with the surly CSR in cardmember services who talks to you like you're a serial puppy killer for making a late payment. After about half an hour of getting nowhere with my credit card company, I was transferred to Clearpoint, and braced myself for more of the same. But it was nothing like what I'd anticipated. I got transferred around and spoke with a few different people, sure, but every single person I interacted with was just SO nice. Ridiculously nice. The kind of nice you can't even fake. The counselor working with me was really encouraging, professional, and treated me like a human. I'm not an evil villain, I'm not incompetent, I'm just a girl who came across some less than ideal circumstances. Being in debt is shitty. We know that. But still, what a breath of fresh air to be treated with dignity. Most importantly, I got squared away with a realistic plan to squash that debt, all my questions were answered, and the pros and cons of the debt management program were explained thoroughly. I actually felt happy when I got off the phone. Happy? Seriously? We talked about my stupid debt for an hour and I feel happy? The fees they charge are so minimal compared to the amount of service they provide, and I feel good supporting a local nonprofit. And I'll live happily ever after, having this ordeal finally taken care of. The end.

Making the best of a bad financial situation is what these guys do for a living, and they do it…read moredamn well. If you know nothing else about them, know that they are the ONLY HUD-approved credit-counseling agency in the state of Washington. To go elsewhere is to make oneself vulnerable to scams that will make you lose more than you've already lost, all to fill their heartless, greedy pockets. Out of work for not quite a year yet when I contacted them, I'd already spent through all my "retirement" savings (ha!) hoping to save my condo. Through a combination of credit-card purchases and cash advances, I was rapidly approaching the last of my credit limits when I called them. They bundled my credit-card debt into one (very) low-interest loan that they brokered my payments on, in exchange for a modest monthly handling fee (especially when compared to how much I'd have paid in interest with the Wall Street banks), all handled through monthly withdrawals from my checking account, which I was able to keep funded (modestly, but adequately) through some creative moves. With their help, I was able to sell the house, with enough equity (I realize not everyone's this lucky) to pay off my credit-card debt, a week or two before the foreclosure hounds would have come snarling at my door. Their attitude and service demonstrate compassion and a sincere willingness to help, and they are both responsive to requests for help and advice and proactively in touch when needed. They earned every penny of their fees, unlike the loan-shark interest I paid Big Banking before signing up for their Debt Management Program. I don't envy anyone the circumstances that brought me together with ClearPoint, but thank God that they were there and oh-so-helpful in my hour of need. If you're on the brink of possible financial disaster and hoping for a miracle, here's my advice: Wake up and get these guys on your side before it's too late to save anything. I haven't checked my credit score yet, but I feel sure that it's at the very least at or above average thanks to the ways ClearPoint knows how to hook its clients up. Call them while you still maintain some control over your future. They'll help make it better.

I cannot recommend Edgar Hall highly enough. From our first conversation, he was knowledgeable,…read morecalm, and incredibly reassuring. He walked me through every step of my case, explained my rights clearly, and completely shut down the opposing side's scare tactics. You can tell he genuinely cares about his clients. He's sharp, responsive, and truly fights for you. If you're dealing with debt collection, legal pressure, or just feeling overwhelmed by the process, Edgar is exactly the kind of attorney you want on your side. I'm so grateful for his help and expertise. Thank you, Edgar!

This lawyer is a one of a kind. I'm not sure that I even knew a lawyer like this existed. He took…read morethe time when he did not have to. He took the case when it did nothing for him. He took care of a United States Veteran who was out of options by no fault of his own. This guy is smart and talented and incredibly wise. He was straight forward but used kindness to explain things. He is one of the good guys.

Lance was different than many lawyers I have had, and that is a positive thing. He is always…read moreavailable and responsive, doesn't charge you for every conversation. He has been very patient with questions and errors I have made throughout my case. In fact, he could have justified additional charges for me after missing some deadlines, but he didn't. That would have been more than fair. He is knowledgeable, lets you know in advance what's happening and what to expect. I will return to Lance should I need an attorney in his field, and I give him my full recommendation.

The Law offices of Lance L Lee would deserve a 5+ extra star rating if that was an option. He is…read morepunctual and was the most truthful and upfront about the laws behind bankruptcy/fees. And unlike a few other lawyers I contacted he was the top tier in every way.

100% recommend!! I…read morewas a little skeptical at first thinking it was a scam and that it was too good to be true, but after reading his reviews, I chose to move forward. I paid for his services for exactly a year. And after a year, Jesse was able to knock off around $20k of collections off of each of the three credit bureaus! Not going to lie, I was a little disappointed after the year mark to the point I requested to discontinue services and Jesse was very understanding and said my one year membership just expired and he already filed the next round of disputes and to expect a change within the next 90 days. Well 3 weeks later, he managed to get a $14k collection removed from all three bureaus!! To think I was on the verge of filing bankruptcy before I googled local credit financial services here in Seattle, I'm glad I trusted him. My credit score has jumped at least 150 points. Thanks so much Jesse! Please let me know if there are any other services you offer!

Honestly I don't know where to start with. I had a very frustrating experience with this…read morenon-responsive company that seems to do nothing but be intent on ruining time and wasting money. First they try to scare you that someone could damage your credit card information as well. Then they sell you their service. They will steal your identity I have made a complaint already to Authorities and they are investigating about this company. All they do is false advertising of their services and claim what they really can not do.

The company was contracted to collect a medical debt. I am a disabled veteran and the Veterans…read moreAdministration is my "Insurance Company". The medical provider did not submit the paperwork correctly and has been notified with this information. Rainier Collections has called me repeatedly and latterly made fun of me, mocked me, and disrespected my veteran status. I have TOLD them to stop calling me, yet they still harass me verbally. When I called them to make a complaint I was YELLED AT and told that the representative that treated me like that was THE OWNER OF THE COMPANY. I was told to SHUT UP AND LISTEN as they told me that he wasn't being rude, he was just "being blunt".

I just got off the phone with their representative, I tried to find out WHO they are, in light of…read moreall of the Cyber-Crime, they said they are a collection agency. I asked for some sort of state registration number and they don't have one. The representative then directed me to their web site. They have a blank web site. Someone calls you and tells you that you owe money and won't ID and no web site? Sounds like a scam to me, similar to the IRS and Social Security scammers. Who are these people? What are they being so elusive about? If I owe anyone money I pay my bills, but I don't turn over my credit card number to an unknown and hostile sounding person!

As if it was possible I had a GREAT experience with this agency!!…read moreOver the course of my adult life unfortunately I have had to deal with several collection agencies and have worked very hard to clean my credit up and work towards purchasing my 1st home. Then a unexpected hospital visit that cost me several thousands of dollars happened. They completely worked with me letting me pay some months $100.00 other months $50.00 and at times having to skip a month. Not once did they EVER treat me demeaning or unkind. I am happy to say as of two minutes ago I made my last $125.00 payment!!! WOOHOOOO! I left this experience feeling empowered and grateful that I was working with Renton Collections! Angela

The way this company collects money is quite concerning by the level of threatening, abusive…read morelanguage, lies and intimidation by specifically Ms. M. (Not saying the name just for legal purposes) I was told I had receive 2 letters and that I had to pay, never email, never got those letters, never understanding. Gave me 3 days to pay or they would sue me, somehow I paid with someone's help. And surprise the letters finally got to my house 2 weeks after the threatening. Calls from this business are very rude and inconsistent to what a collections agency should be. For a moment I thought I was getting scammed by the level of nonsense and aggressive behavior through the phone. Less to say the current legal case against them for the thing I just said I also experienced. If you really need help call the (800) number in their website the lady will be kind and actually help you instead of the (425) which is a person that in all honesty violates multiple policies in any company by the way you can be threatened thought this number despite being the direct phone number. Terrible experience, wouldn't wish anyone to deal with this kind of people ever